Had car towed here, paid $2700 for brake system fix, ask if sure cause not worth anymore for me to repair, said that’s it…pay another $500 cause “a part was not included “ . So $3200 pick up my car, dies after 9 miles, have towed to shop in Henderson, ends up being air flow sensor, wire harness. Spend another $1000, Then Auto Nation ask me to bring my car back???? So these IDIOTS can fix something else not needing to be fixed. They DID NOT EVEN FIX THE REASON MY CAR BROKE DOWN. THIS DEALER DID NOT EVEN TEST MY CAR OR ELSE THEY WOULD HAVE FIXED IT CORRECTLY AN NOT SCAMMED ME OF OVER $3000. Beware of this $HIT DEALERSHIP.

Great customer service! Oscar Meza answered all of our questions

Our experience was very quick and easy. The staff was absolutely helpful and answered all of questions and made us feel comfortable in our decision to purchase our vehicle. Olga made our car buying experience worth it! She was very informative and helpful through the whole process. I would recommend AutoNation Toyota to anyone looking!

My service visit last Monday was ok. Thoroughly satisfying. Thank you to all.

I'd had a previous poor experience with service staff miscommunication and it soured me on this location. This visit was the polar opposite of that experience. From beginning to end I commend staff from greeting to communication and follow up.

Always friendly and on point with every service and purchasing advice they give out!

Love this place great costumer service and I will recommend to anyone

Don did a fantastic job, even after we determined the first Tundra wouldn't work. 2nd Tundra right off the autocarrier was perfect. Don is dialed in and he does care for the customer. I appreciate his style and follow up. A pleasure to work with him and Autonation.

Service is good and timely. However, every time I have my Tundra serviced here, the seat position gets changed - due to tools and materials I carry daily, I need the seats to be left exactly where I have them - the seat position keeps tools, a tool chest, etc. from coming forward during stops. Furthermore, tje response I got from “the owner” was a flat thank you for using our services, and DID NOT address my concerns at all. Very disappointing.

Service is good and timely. However, every time I have my Tundra serviced here, the seat position gets changed - due to tools and materials I carry daily, I need the seats to be left exactly where I have them - the seat position keeps tools, a tool chest, etc. from coming forward during stops.

Wait time for a simple 5,000 mile oil change was 3 hours. Dealership sent me a coupon for the service but did not honor the full value of coupon.

The free coffee here tastes better than the competition Toyota in Henderson!!

Several trips to have maintenance work done, 1st trip mechanic realized part needed to be ordered so came back the following week, mechanic ordered wrong part and ended up waiting for correct part to be ordered and delivered to AutoNation, spent over 5 hours at the dealership. Was not a happy camper when I left. To be fair I do have an older model Toyota (2008) that being said because it is an older model, I feel someone should have checked to make sure the part was in stock before my 1st visit when the maintenance was originally scheduled.

Mark does his best always which is why I keep coming back to your spectacular customer service!

Brought my 2008 Corolla in for a 170,000 mile check after our private mechanic retired. The only thing she needed was a new spring for the drivers airbag. They could have added on to that but got a call in 2 days after the part arrived to pick her up. She’s in great shape; just order some new parts that have dried out over time in our heat. My husband was surprised too. Not everyone rips you off, that’s why I love Toyota…AutoNation on Sahara.

i would not recommend AutoNation Toyota to anyone.

Brought my 2008 Corolla in for a 170,000 mile check after our private mechanic retired. The only thing she needed was a new spring for the drivers airbag. They could have added on to that but got a call in 2 days after the part arrived to pick her up. She’s in great shape; just order some new parts that have dried out over time in our heat. My husband was surprised too. Not everyone rips you off, that’s why I love Toyota…AutoNation on Sahara.

Service representative is friendly and helpful.

My car's wheels were nailed to flat tires and I visited Toyota AutoNation in the Sahara. Both of the people I initially asked for help said they were busy. Sitting beside them, listening quietly, a service advisor, Harrison Lao helped me out so kindly with a face full of smiles. My impression of Toyota has been greatly enhanced by his friendly customer service.

Two hour wait for tire rotation and brake fluid exchange was a little long. My service representative was great and waiting at AutoNation on Sahara is always pleasant.

很喜欢丰田汽车，服务很好，准备再买一辆

I couldn’t be happier with my experience at AutoNation Toyota. David S. is my favorite representative when I need help. I trust him 100% with my truck. I can always count on a detailed explanation of what my truck needs and doesn’t need. The pricing is fair and the work is guaranteed. This is my go-to for any Toyota needs.

I bought my car here and have faithfully had it serviced here. Good attention to detail and good follow up offers

Derrick was an amazing worker, was very patient and helpful in helping me buy my first car. His service was an absolute 5 stars he showed me all the options, told me what the best recommendation are, and we have a really nice time while going through the process of buying a new car.

My Camry hybrid will continue to perform efficiently thanks to the attention given by the Service department.

If your ever going to buy your first car, or you don’t know who to go to I would recommend Derrick on the location in Sahara and Jones. Derrick was quiet helpful in helping me choose the right car for me. He had great customer service and patient in helping me go through this process. He’s very kind and great at conversation most definitely would recommend going to him if your a first time buyer.

Mark G in the service department provided me with professionalism and friendliness while servicing my vehicle.

I?ve bought my RAV4 hybrid 2019 3 months ago and I?d like to thank Toyota AUTONATION Las Vegas for the smooth buying performance. Especially I?d like to emphasis that everything starts with the seller representative himself. My one was Tal Gru. And this person is absolute expert in meeting your requirements. No water from him. Tell him what you need and he?ll provide you with the best options the dealer got at this time. No compulsion for just to buy and that was the main point cuz if I feel it - I leave. Great work, TOYOTA !

We own a 2005 Toyota Avalon LTD and have received excellent service from my advisor, Tim Phillips as well as the service department.

I made an appointment for a oil change and still had to wait over 2 hours! Why even make an appointment that’s ridiculous!!

🌟 5-Star Exceptional Service from Miguel at Toyota Autonation! 🌟 I can't express enough how grateful we are for the amazing service we received from Miguel, our car salesman at Toyota Autonation. From the moment we stepped into the dealership, he went above and beyond to ensure our car-buying experience was nothing short of perfect. Miguel's patience was truly remarkable. He took the time to understand our needs and preferences, never rushing us into a decision. He guided us through the process with genuine kindness, making us feel comfortable and valued as customers. One of the things that stood out about Miguel was his non-pressuring approach. He respected our space and allowed us to explore different options without any pushy sales tactics. His priority was genuinely helping us find the right vehicle that suited our requirements. Throughout the entire process, Miguel was incredibly helpful. He provided us with valuable insights and expert advice, making sure we were well-informed about the Toyota Highlander and its features. We felt confident in our decision, thanks to his extensive knowledge and guidance. We couldn't be happier with our Toyota Highlander, and it's all thanks to Miguel's exceptional service. His dedication to customer satisfaction is truly commendable, and it's clear that he genuinely cares about his customers' needs. Without a doubt, we will be returning to Miguel for any future car purchases. His professionalism, patience, kindness, and helpfulness set him apart as an outstanding car salesman. We highly recommend Miguel and Toyota Autonation to anyone in search of a reliable and enjoyable car-buying experience. Thank you, Miguel, for going above and beyond and exceeding our expectations. You've gained lifelong customers in us! #ToyotaAutonation #ExceptionalService #GratefulCustomers

I had the best experience at AutoNation Toyota! The staff there is so welcoming and helpful! Jonhatan Pineda was so helpful in answering all my questions and showing me around. Thank you!!

Muy buen servicio me atendió James kamble muy atento y bien onesto cambiamos de trocka me la pagaron muy bien

Worked with Derrick. He was very nice and helpful

Tatum was my service rep and very nice as well as extra helpful. I appreciated her advice and hope she gets acknowledgement for going over and above to help me. The rest of the experience was just ok. No car wash with service and the sign that reads ?one bottle of water per customer? in the waiting area is not particularly welcoming.

Agustin Miguel is the one who made our first time vehicle purchase an easy experience. I would highly recommended Agustin Miguel as your sales person when heading to AutoNation toyota!

Harrison is very professional and helpful.

When I went in I felt as if they were very understanding of my issue and were listening to me. At the time, I thought I was going to have to go to SLC for an emergency and since they couldn't guarantee my car would be done by end of day, they gave me a loaner. When I went to pick up my car, the hood wasn't closed all the way, they left a service number paper in my door, and my car wasn't even rinsed off. I was disappointed. I had some questions about some of the features in my car so I went in and asked for a salesman to help me. As soon as he found out I did not purchase my car from their dealership, he was short, rude, and barely explained anything to me. I'm just as confused. That was very disapointing. All in all, the dealership and service area were clean, process qwas fast, I was met at my car the minute I pulled in, David (my sevice advisor) was great and listened to every complaint. I will return for my future car needs, just not with my questions about my new car.

Love this location, great customer service. A big thank thank you to advisor Jonathan lobos.

Overall the service was great, my only complain is the lack of ATM inside the facility.

🇸🇻🇸🇻🇸🇻👍

I regret coming here to the Toyota dealership on Sahara! I didn’t have an appointment for an oil change and it was 3 hr wait time, that wasn’t my issue though, the problem I have is that they dinged my truck on the driver’s side rear door, it’s obviously freshly done and it wasn’t there before! I keep my truck parked in a garage to avoid damage and I would’ve thought the dealership would be more careful with my vehicle and not so careless

Derrick Macaraig is very professional.he os trustworthy, listens to my needs, not to pushy, and presents pros and cons. He is very knowledgeable and passionate about his products.

The dealer was very helpful and charismatic. He was patient and helped us answer any questions we had.

I stopped by a few days ago and despite it being late, they provided great service!

I was put on a waitlist for the RAV4 hybrid and was at the very end of a 70+ person list. However, I wasn?t picky in the packages, color, or edition ? Just that it was hybrid. Luckily, the dealer contacted me frequently to let me know my place AND alerted me when someone rejected a vehicle that wasn?t meeting all their checks. It jumped me to the front of the line for a near-perfect new model. There was a small scratch on the handle but no big deal for me. Everything else was great! Communication was excellent.

Worse experience so far not only they charge me a arm n a leg for a brake n rotors service but they lost my truck for 30 mins after they had told me it was ready n to wait outside I could see them running around all over trying to find my car but yeah the arm n leg did it for me not gonna be going back that’s for sure there money hungry there always finding things to add to very disappointed

Our growing family just purchased our 3rd vehicle with Toyota Autonation since 2019 and I am so greatful for yet another stress-free experience. This is truly how car buying should be. I was paired with the perfect salesmen James! Our previous salesmen Tal was out sick the day of our appointment, but instead of calling me up and rescheduling he arranged for me to meet with James. Upon walking in James already knew what I was looking for and Tal gave him a run down of our history. It really made me feel valued as a customer. I never had to repeat myself or reexplain. James is new to the sales world but has a lifetime of mechanic knowledge that really helped me feel comfortable in my decisions. He talked pros and cons with me and never made me feel pushed or overwhelmed. He was such a wonderful and unique individual with a passionate work ethic. I could tell without a doubt that he stood behind everything he was telling me. James treated me with dignity and respect. Even though he was tending to several clients at once (because he was helping take on Tal's load for the day) he never made me feel abandoned or neglected. I had a really specific requirements with a larger family and I feel like he really listened to what I needed as I found what I liked and disliked about each vehicle I tried out, until we found the right fit. When I entered into financing Alan was SO patient with us and my little tired and impatient 2 year old. He gave me some great advice and really did his best to help make our situation work for us. I left happy, at 10:30 at night after a REALLY long day. Everyone stayed to help finish out the deal. After a few days of driving I noticed the vehicle I purchased had an issue with its rotors that went unnoticed during my test drive, James jumped into action and made the situation right. He helped me schedule inspection and service. This location as an on site vehicle rental that made my life so much easier. I was in and our in less than 20 mins dropping off and picking up my fixed vehicle less than 24 hours later. I cannot say enough great things about this place. While I think we are set for a few years, I know EXACTLY where to come for our next vehicle purchase. Thanks again guys!

The service writer was very helpful and I will be coming back to have all my auto services done here. Update, I've just returned again. Great Service Advisor "David Schuerman", ask for him.

I stopped by a few days ago, they have great service!

I did a walk n this guy in the desk had a huge additude about they only take in appointments and was turn back.i went to the parking lot and called in the Toyota number and this woman answer n was told walk inns were welcome so I explained to her what just happen and I went back inside and ask to talk to the manager the is when I was able to get my oil changed.the guys shouldn't be working there seem a bit racist to me but in the end the manager took care of me by helping me with the issue.

Very reliable. Steve Tenwick ordered my Rav4 Hybrid a few months a go, and he made sure to follow up with the precedure, and Elvis finalized the buying process. It was hassel, haggle free. I paid exactly what was promised at the time I ordered my Rav4 Hybrid, and no addional mark ups were added. Elvis did not try to push additonal dealer accessories, when I told him that I did not want anything extra on my car. Elvis made car buying experience very smooth, stress free. Whole proccess took about 90 mins and that was just to get all the paper work together like insurance, payments and etc...

Service advisor didn't do much for me couldn't find him when my car was done. Price for oil change and rotation expensive. Only wanted oil change. They didnt even check mileage. The put wrong mileage on bill after i told him what mileage on car was. Off by about 8000 miles. Cashier not vvery freindly. Been there a couple of times for service. Was better the other times.

很好的服务。

Mark was amazing, provided 5 Star Service while my Avalon was being serviced.

I brought my can in for routing maintenance and I was in and out of there in about an hour. Very friendly staff and no surprises. :)

Leah Hopper is my best Salesperson.she got great customer service

It's always great taking my car to Jose my service advisor at Toyota. Recently had some issues with my interior which Jose was able to cover under warranty. Except my passenger seat rear pouch which they claim was ripped and not falling apart. Even so, very cheap material if it rips that easy. Otherwise, very happy with my RAV4

It is the second time that this has happened to me, where they pressure me to provide extra service to my pic up, and the person who attends me seems annoyed,... yesterday, May 16, I called to take my truck for service and they They confirmed that I had one last service and I told them that it was fine and today I took it and in the "service center" they told me that I had to pay because I had no more service. I explained to him that I had already called and that they had informed me otherwise. Right then and there I called again and the person who answered me confirmed that he had indeed had the last oil change. mr. David, who is the one who attended me at the "service center", spoke by phone with the man who had attended me by telephone line. I don't remember his name. but second before he had confirmed that he did have the last oil change. I hear when Mr. David spoke, which was second, by the way. He immediately told me that he had no more oil change. I know that my truck had already reached the mileage, but it's only 14 miles, that is, for only 14 miles that my truck has more than they decline to change the oil, it's ridiculous that this happens when Mr. David was despot and had to take other services if he wanted the oil change. I am extremely unhappy with the treatment they gave me, I was not treated as a client. but as a stranger looking for cheap service. Well, what they take care of the client was not seen.

The service writers were ready for me. The after sevice report was informatine. Thanks

Happy with experience thank you auto nation Toyota

Thank you Eric Morrison for taking care of my engine maintenance light problem. No one else knew how to fix it but you were on top of your game. Keep up the good work.

The service was great and the waiting time was almost nothing

销售人员回答各种问题都很有耐心，回答很详细，让人很舒服

I really like AutoNation Toyota Las Vegas.They truly go out of their way to make sure my car is kept in good shape. They also very efficient .They get you in and out The staff are always courteous Infact my mom said these are the most happiest crew she has ever seen .They are always smiling no matter what time of day we come for service.Keep up the great work .

Johny P. helped me in finding my mom car. He made it such a breeze finding the right vehicle for my family and I. We are planning a camping trip and going off roading in our new 4Runner! Big shout out to Johny for making it convenient for us!

Need to improve customer service starting from the top service department management All the way down to the cashier. The customer pays for service and don’t need to beg. Just do what you guys need to do and get pay for. Reminds me DMV.

Things moved seamlessly, everyone was helpful and friendly. Wound return!

Jonhy Pineda was patient and knowledgeable. Very helpful

Always take my vehicles to this Dealer, no pressure, relaxing waiting area, easy to understand service explanation, fully satisfy every single time, will be back again and again. Keep up a good work.

Easy to make appointment, service was fast, all of my employee encounters we pleasant and helpful.

Mark G in the service department is a pleasure to work with. He gets me in and out as fast as possible while providing superb and quality service

1)as was promised during purchase oil change should have been done every 5k but it was refused and stated that it should be done every 10k 2) service is only including rotation 3) car was not washed but even during tier rotation it was dirtied and no care given. In overall disaster

Derrick at Toyota Nation Las Vegas was amazing. He went above and beyond for the service that he provided. Toyota Nation is fortunate to have him.

Thank you Derrick Macaraig for excellent service. He went above and beyond to help me find the perfect car. And he make sure I have the deal. Thank you!

Great service

Always treated well here. First class facilities. Very accommodating. Choose this location.

William is one of the best service advisors in autonation Toyota. Takes care of me every time I?m in for service. I would give this dealer 6 out of 5 stars because of William.

Professional and highly efficient staff. Pricing on the cars and my trade-in was fair, the buying process is easy, and I my salesperson Carlos was honest and trustworthy.

Derrick Macaraig was a great help to us. Always get friendly service at autonation.

James Campbell was great help. He?s very polite and very transparent. Great customer service and will definitely refer people to him.

Great job carlos,alan,cesar helping me to get my tacoma thanks alot keep it up !!!

Derrick Macaraig is a top notch Sales Rep he cares and exceeds our needs.

My experience at this dealership is similar the my experience at other car dealerships I've been at. First of all, it has a nice showroom and the service area seems pretty nice too. Clean, bright, lots of space, very welcoming. Aleks, our sales person, has been very nice and helpful. Very responsive and he stays on top of the whole deal. I am happy with his service and will recommend him to others. The finance department took forever to prepare the paperwork for us to close the transaction, we waited hours. The usual upsell once we started reviewing the documents but not worse than other dealerships. Since we brought the car to another state after the purchase, this dealer contracted with another company to handle the DMV registration. It took autonation 3 weeks to get the document over, at which point my temporary registration almost expired. I had to make multiple phone calls to get it going.

James Campbell was absolutely amazing!!! He gave me the perfect experience there from start to finish....great personality. Johnathan in finance made the process so easy!!! I am a proud new car owner thanks to James and his team!!!

I bought my car from Auto Nation on W. Sahara as they had the best selection of Toyota cars available. My salesman, Derrick was very informative and took the time to get me the beautiful Toyota that I have now.

Hello, today May 11, I had to go again to the Toyota Autonation dealership in the Sahara for a reiterated problem with the engine light on that they could not fix last time and it happened again, I went and since the deal is not Well, the service staff mistreats you, they don't give you a warranty on your car, I don't know what's going on, but I don't recommend anyone to visit it, my experience in it was not good, in short, poor quality.

The shuttle service at this location is great and I haven’t had any issues with the service provided. However, I have not enjoyed my interactions with the service coordinators. I feel like they find dealing with me to be an annoyance and hassle. That experience, paired with the fact that all their team (who are very friendly with one another, just not me) is in one big space, is intimidating. I feel like they’re mocking me/my car the minute I walk out the door. It’s extremely uncomfortable and I will not be returning.

I recently purchased my vehicle here and the sales associate Jonhatan Pineda was extremely helpful! He made the process very easy and simple! I would definitely go and visit him for your new car needs 🥰

James Campbell was absolutely amazing!!! He gave me the perfect experience there from start to finish....great personality. Johnathan in finance made the process so easy!!! I am a proud new car owner thanks to James and his team!!!

Service was very good, but waiting is long.

Easy going experience, James my car salesman was phenomenal.

Went there for my service maintenance, I was In and Out on less than an hour.

态度非常好👍

Very good customer service provided by James Campbell 😊. Keep up the good work! We just drove home our newly purchased toyota car❤️❤️❤️

Had all my questions and maintenance taken care of.

Professional and well managed transaction.

专业

The experience was awesome. Glad to be aprt of the shopping experience! Would reccomend

Always great service from Auto Nation on Sahara Avenue. Easy appointment. Prompt fast check in. Always work with Tim Phillis. Tim always provides all information needed for the service, and follows up as needed, etc. waiting room is good and always coffee and water available. (Still awaiting return of donuts). Any needed service is always done in a quick and professional manner.

Went in for a oil change on Saturday afternoon and service was fast and car is ready in a hour. Mark is the technician who checked me in. He was friendly and attentive. He may have been looking for me as he is going towards end of his shift and telling me my car should be ready at 2pm and go to cashier. My car was ready when I went to pickup. The scheduling of the service was easy and Kristin was also very helpful. The no issue I had was not service and the people there, it was the system. For some reason, I did not a confirmation email or text after making the reservation and they have even re-sent several times, checked junk and not there too. Eventually, within 48 hours, I did get an email. Overall, it was good and will come back again.

I've worked with the folks here on two different occasions and and everyone is a pleasure to work with. In particular, James was extremely communicative, supportive, and did so enthusiastically. I also have nothing but good things to say about Tal and Alex, both of which also supported.

The oil was changed and the tires rotated along with a service check of all systems in our 2014 Toyota, Sienna. Everything was completed in about an hour. I trust AutoNation Toyota as they do a very good job that insures our safety.

I've worked with the folks here on two different occasions and and everyone is a pleasure to work with. In particular, James was extremely communicative, supportive, and did so enthusiastically. I also have nothing but good things to say about Tal and Alex.

My agent, Max, was very helpful and friendly. He goes above and beyond to help me with my service needs. I had appointment with Ivan initially, but Ivan was busy with other customer. Max stepped in and got my car serviced quickly, so I can get more done that day. It was an excellent experience there. Thumbs up for Max. I have used their service for over 5 years. Great experience and service from Michael and Nathan as well. Thank you guys!

Everything was great.

Sergio Ramos Lopez was beyond great with me and my family. Explained all the intricate details of what we were signing and made sure we understood everything not only once but two or three times before we signed anything. David Sanchez was a fantastic sales rep as well, they were both super patient and did not mind the multitude of questions we had. Will definitely recommend to friends and family!

Pleasant staff. Very helpful.

Graet

Ok

Speedy and get the job done.. however I do miss having a cleaned car at pic-up!

Ok service for value and price Could be priced better

First time taking my moms Toyota to Auto Nation for servicing. I was a walk in on Saturday morning, no appointment. The service advisor was able to get me checked in, have the issues diagnosed and corrected within an hour and a half. Happy with the service and they did not attempt to upsell me on any extra services.

We had the pleasure of working with James Campbell> What an outstanding salesperson, honest, reliable and communicative to the highest level. I have purchased many automobiles over my lifetime and have never had such a positive experience.

We had the pleasure of working with James Campbell> What an outstanding salesperson, honest, reliable and communicative to the highest level. I have purchased many automobiles over my lifetime and have never had such a positive experience.

Used to clean cars after service and they used to use seat protection I haven't seen those services but the charge's are higher than other places, they also left the service light on after service used to have good services not expected from Toyota dealership.

I just purchased a new car and Jonhatan Pineda was a lot of help during the process. He answered any and all of my questions and it was a great experience for me, couldn?t be more thankful!

Have been getting my maintenance done here for years . Bought the car I traded in here, and the new one. Always friendly.

Greatest experience!! The Toyota dealer Aleks Mutafov who helped me today was a 10/10 🔥 Super attentive, not aggressive and over bearing like most of the salesman I’ve experienced in the past. He made it a quick and effective visit. I’d definitely recommend him if you’re a first time buyer or a buyer in general !!

The service department was bad. I just came to change oil but they took me 4 hours and no excuse.

Olga was very professional!! She took the time to explain things in detail. I recommend Olga at Toyota Auto Nation.

Brian Keith Nicholson was our sales rep. He listened well and followed up immediately, such that we were able to complete our trade-in and purchase of another desirable vehicle, all within the same day. Brian ("Keith") is very friendly and willing to "go the extra mile" to be of assistance.

Very professional. Completed the work faster than planned. Great job!!

My alternator needed to be replaced, and Michael, my service technician, handled my whole experience beautifully. He even provided me with a rental car for the 24 hours needed to repair my car.

Brought my Toyota in for a routine maintenance. When I called for an appointment, they were able to schedule me for first thing the next morning. The staff is always polite and helpful and the service is spectacular!

For over 20 years I have been going to this service dept. For the same time Tim Phyllis has been my service advisor. I always trust my repairs and my cars to Tim. Thank you for always taking care of them.

James Campbell and Tal Gru helped me find the perfect RAV4 hybrid. James took the time to listen to my needs and budget. Tal was knowledgeable and guided me through the features of my new hybrid vehicle. Thank you gentlemen for my positive experience at AutoNation Toyota Las Vegas.

Very good customer service . GREAT experience. Bought a truck went well 👍🏽.

James Campbell and Tal Gru helped me find the perfect RAV4 hybrid. James took the time to listen to my needs and budget. Tal was knowledgeable and guided me through the features of my new hybrid vehicle. Thank you gentlemen for my positive experience at AutoNation Toyota Las Vegas.

Great Auto Buying Experience!!! The entire process was clear, straight forward, no hassle. The staff was very supportive and communicative from beginning (even before I stepped foot on the lot) to end. I set up an appointment online, and I received a call almost immediately to get me scheduled in. The staff that helped me walk out with my very own personal TOYOTA HIGHLANDER, gave me the right tools and information for me to know whole heartedly that I made the right choice. Thank yo Chris, Carlos, and Sergio!

Great service for maintenance!

Very helpful will definitely recommend him to family and friends again will definitely be coming back in the future. Thanks again!

Jose was an outstanding customer service rep.

Excelente servicio y la cafetería limpia y buen servicio.

I was in and out in no time flat. Friendly staff.

Friendly staffs and excellent customer service at Nation Auto Toyota maintenance dept.

I would recommend Auto nation Toyota service department over Pep Boys, or any of the other repair stations. Their work is great and guaranteed in the long run and end up being cheaper. I drive for Uber. I feel more safer and I’m gonna have my car serviced at Auto nation Toyota dealer this day forward.And they also have a free shuttle. You drop your car off go home or work and then they pick you up? The service advisors I would give them a 10. They are very knowledgeable. I look up on the website to see if they have any discount on the service. Auto nation Toyota dealership is the best

Mark in service is a true professional

Derrick help me a lot. I got my favorite car~If you don?t want long time on waitlist contact him~surprise ~

Great service, Mark has been my service advisor for 14 years and is always Salud and honest

Darrick Macaraig is a really good salesman, He help us buy the car we been always wanted, 2023 Toyota Sienna. Thank you

Amazing service and guidance

Mark you rock ! Thanks for the updates while I wait for my car tune ups , they are appreciated.

AutoNation Toyota Las Vegas: We just had our 2000 solara repaired at your location on Sahara. Your service and workmanship were very good. A replacement of the alternator was part of the work done. The alternator is located at the upper front of the engine compartment and readily accessible. This alternator is readily available online for about $100. after core charge. You charge of $755. to change the alternator, even considering testing, the warranty, and overhead costs seems to be a bit much.

It them 2 hours to change the oil and tire rotation. I don’t even think they rotate the tires.

I called tonask about oil change lady who answered said i don't need an appointment i show up and services advisor said i need an appointment horrible make sure receptionists knows before saying something

Excellent, thank you

Fast service, little expensive the labor but is ok

Bought my new car here 2 years ago was here for it?s scheduled maintenance great dealer always enjoy coming here .

Just a quick simple oil change. Was given an good ETA that was accurate and watched a movie with complimentary WiFi

The Service Writer was very professional and accommodating.

three hours for an oil change , ridiculous !!!

David and Orelvis were Great !!

Friendly staff and accommodating. I was due for my maintenance and I was able to receive their customer loyalty special which gave me an oil change, multi point inspection, and tire pressure checks. Thank you Autonation Toyota!

Took my Corolla in for maintenance service. David S was courteous, efficient and I was done quickly. Oil change, tire rotation, software update, inspection--all went smoothly. AutoNation is the most hassle-free dealer I've met in a long time. Clean waiting area and super organized staff. Bravo, people!

Bought a axle rav4 super white happy with my experience

Tim P. is friendly, professional and lets you know when to bring your car in and when it will be ready and what needs to be done right away and what can wait a bit --easy peesy

did not have any issues so far. I am being advised what to expect on my next maintenance sched such as batteries.

exelente cervicio recomendado

Happy with 2023 rav4 XLE super white

We've been going there regularly for service. They usually have the car done before or at the time they estimated and when you drop off/pick up they are pretty fast/efficient. You aren't waiting around like we have had to do at other dealers.

We were assigned to a random service employee. His customer service was poor. We purchased the car over 4 months ago and asked about the second key FOB (due to chip shortages we have been told the second fob wasnt available when we purchased in November), he responded with a curt answer ?call whoever sold you the car in sales?. That is not my definition of customer service and frankly not used to that from Toyota. When I returned to pick up the car and found my way to his desk he made zero eye contact and simply handed me paperwork without even explaining what was done on the first 5,000 mile check up. The only bright spot was I asked a guy named Michael Bigness for some help and he was super nice and professional and directed me to where I needed to go. From now on I know to make our service appointments with Michael Bigness and not the employee assigned to us. Very poor standards after spending so much on a brand new Highlander.

Great service! Gave me a rental car complimentary while my car was getting fixed.

The employee are so friendly and helpful, but the waiting time are too long.

MICHAEL, my service advisor takes great care of me. Big shout out to ERIC in service as well!!! I trust Toyota of Las Vegas, highly recommend!

Very pleased with the deal we received. And Alex was very efficient as well as very knowledgeable. Great service.

Very nice and professional people at this dealership! Made the process very quick and painless! Would highly recommend!

attentive and caring personnel as well as good service

The friendleness of the members William took care of us and explained all of what was being done to our cars we brought in not only my car but my sisters and driving home both cars handled fantastically perfect

The employees at the dealership were very helpful and professional! It made the buying process quick and easy! Would highly recommend to anyone!

I appreciate David Scheurman. He always meets my needs with my busy schedule and he is a honest and integral l man. Thank you David for your attention to my needs in such a busy area of service that you have.

Very nice and fast service. They were sending me updates throughout the car maintenance!

I’ve worked with Jose Jimenez for many years. He’s the best service rep in the business. Thorough, friendly, honest, and always follows up.

Went for 30000 service and was very good 👍. Serviced all the required preventive maintenance recommended by the Toyota.

Need to fix your internet access in building. Having to go outside each time to access was ridiculous.

The staff was efficient and friendly. This dealership didn?t try to tell me that my vehicle ?needed? more work. I will recommend them to others.

This was one of the easiest car purchase I have EVER been through!! Would definitely purchase from this location again.

Omar, was a typical, classic 'used car salesman'. He was very shady and didn't answer my questions directly. He went around and around with answers. I didn't feel comfortable with him but I did like the vehicle and the only reason I feel it was priced as it was is because it was at a Toyota dealership (and it's a Land Rover). I would not buy a vehicle from Omar or this "AUTO NATION TOYOTA" again. He was definitely not professional and acted very silly and childish. Asking me if my daughter could get him into the club for free!!? He handed me the key and an envelope with the spare key which he left in the bag because it was broken I later found out. When I called him he refused to fix it. Everything about him said sketch. Furthermore, the two front tires blew out on us--on the highway in Arizona after coming back from A FUNERAL only days from buying the car!!! This "Auto Nation Toyota" dealership is GARBAGE and LOW class. I would compare it to a Pete Franklin's from back in the day. They PRETEND to be something THEY ARE NOT. ***GO ANYWHERE ELSE. IF YOU SEE A CAR AT A REAL DEALERSHIP, PLEASE GO THERE INSTEAD. Save yourself the bs this place will put out.

beware, i scheduled an appointment on a saturday for what i thought would be a simple oil change, when i made the appointment they told me sure we have 10.00 a.m. available i arrived 10 minutes early when i arrived i told them i would like to wait on it again i thought just an easy oil change well they parked my vehicle in the back lot and let it sit there for 2 hours and 20 minutes with no movement after an hour & a half went by i ask the service writer how long it normally takes he told me they were short handed i it would take about two hours and to be patience? well my patience when i realized this was going to turn in to a 3 to 4 hour oil change? really totally unacceptable i attempted to reschedule i ask to speak with a service manager to ask if i would be able to be done with my appointment in a prober time frame they switched me to a voice mail that i left a message for ivan to return my phone call, well i dont have to tell you what to place a course no return phone call, it is hard to believe they could keep the doors unlocked & there lights on with this kind of csi again beware

I went in to have a nail removed from one of my tires. Since I didn't have an appt they said it would be a 2.5 hr wait. Not happy but agreed. After about an 1.5 wait, went to speak with the guy handling my car. He proceeded to tell me that the tire was not repairable and needed a new tire. What aggravated me the most was why he didn't reach out and let me know earlier..could've possibly saved some time waiting if he would've just let me know. When I said that to him his response was.. well your car is back there. Not the point!!! Poor communication skills and lack of concern for the paying customer!!

Good job, William!

I had a great experience at AutoNation Toyota. They did a great job on my tint.

Service expert was friendly and professional. I got my truck back in the amount of time as promised.

Best service look for Derrick

I have used AutoNation Toyota in Vegas for the maintenance on my RAV4 for years. Now, I have traded in the RAV for a 4Runner. It has been an interesting change. Plus, the salesperson, Derrick, was very attentive, found what we wanted, and has been in contact since the sale to make sure all is well. Although I forgot to give them the gas cap key to the RAV, all has been a great experience.

Had an amazing experience at Toyota. Everyone was so helpful and nice. In a timely manner.

WEnt in without an appt , got done within a reasonable hours while waiting for our car

First visit: The service was efficient, polite And reasonably priced. I will be happy to use this dealership again. Second visit: I made an appointment for 2pm- regular maintenance only. I was about 20 minutes early. Everyone was very polite as expected and appreciated, but for some unknown reason I was still there at 4:30. According to a text- nothing was wrong with the car, so I cannot imagine what took so long. If I had not had an appointment I would expect to wait; with an appointment someone should have let me know the delay at some point. I will still use and recommend this dealership, but I suggest that on-sight customer communication could be better.

If you want to wait 4 hours for your free oil change that comes with your purchase, yes! Absolutely come here. If you’d rather pay $60 for a 15 minute oil change, go anywhere else.

Me trataron como a un rey muchas gracias por ayudarme a conseguir mi carro

Excellent service from Mr. Derrick Macaraig. Very accomodating and patient.

AutoNation Toyota is fantastic! Michael Bigness always helps me out with my service. Very personable & knowledgeable. He is an asset to their company.

It was a pleasure working with Derrick M. He is professional, patient, and knowledgeable.

Had an oil change recently and no one did a multi check inspection. Also, fluids were not checked. My car is shaking 1st & 2nd gear, usually means low transmission fluid and low on washer fluid. These are basic fluid check and it was not done.

Great and Immediate Service for maintenance. The sales rep gave all the information for future maintenance and no hard push on upsell for un-needed service.

Great customer service experience with David in customer service. Very happy i came

They will lie to get their sales. No integrity, I regret purchasing my vehicle. My complimentary oil changes aren’t even valid because they have no location in the state I live, they lied about the registration and they made me wait 2 weeks to get the vehicle because of poor communication. Stay away. Edit:updating 1 year later, the vehicle I purchased is certified and I also purchased the platinum warranty. Today I took my vehicle in only to learn that my warranty is CANCELLED. Why is it cancelled? Because someone at auto nation Toyota entered my mileage at 992,000 and voided all the warranties before I was even in possession of the vehicle. I’ve been on the phone for 4 hours trying to figure this out. Nobody at auto nation will call me back. I repeat, STAY AWAY.

Excellent service very professional employees

I’m going to AutoNation Toyota almost 6 years, they always do great job and has promotion on service not all of them, but always something. Last promotion I used was tire change all 4 of them and it was a great deal. Jhonatan is knowledgeable and professional and helpful. Thank you

Pleasant and quick

The service was ok, what I?m upset about is that I wanted my car wash and they told my husband to pay them $15 and they didn?t even wash my car . Half of the car was ok and the bottom half is still dirty. So I?m not happy about that!

As always the service experience was seamless. Team Members are courteous, efficient and knowledgeable.

Customer service is very good! Facilities are good! Like to choose AutoNation!

Bought a part and it was super easy and it was in stock.

Very honest dealership. Christian made the whole process easy.

The service department as a whole is EXTREMELY UNFRIENDLY!! 1 out of 5 stars. There is no real direction to let you know where to go once you get inside,and you better know who your service person is because if you don't they try to shame and embarrass you for not standing in the right place. We have been to the service department twice now, and both times there's no greeting, and you stand around while they eyeball you, and don't offer any help whatsoever. Luckily, on my last visit, I had David, who was very kind and helpful! 5 out of 5 stars!! I will absolutely request him next time! While I was waiting for my appointment with David, I had the pleasure of listening to Tim be condescending and rude to a few older women who didn't know what to do, or weren't standing in the right place. Life is stressful enough, we don't need extra added stress when we are needing routine things done to our cars. Our overall experience of test driving and picking the car was, I would say 5 out of 5 stars. Our salesman, Leo/Leandro was very accommodating and patient, and took a lot of time with us. I would absolutely work with him again, and so should you! When it came to the actual finance and purchase I would give our representative Sergio a 1 out of 5 stars for an unprofessional meeting. He dominated the entire time with personal talk, and then wouldn't listen to our questions/concerns. When he didn't know an answer to a question he made up an answer, just to get us to try and sign. We've been told multiple times that this is a corporation, I believe that someone needs to come in and give the people who work here an overhaul, and help them to learn more about hospitality and customer service. Overall I would give an average of a D rating to this dealership.

Jake was really helpfull went beyond to keep me updated with my car status, make the whole process very clear and seemless. The process of documentation and paying the car was very easy and clear. Im really pleased i chose Autonation to get my car

Service representative Kevin Grady was excellent. Never had any issues. Upfront pricing, no upsells, thorough assessment of my vehicle.

I had purchased a new Highlander several weeks ago in Illinois, then drove cross-country to visit relatives. My first maintenance reminder came up so I made an appointment at AutoNation Toyota Las Vegas, and they were wonderful and very accommodating. It was a tire rotation that was due, and they didn’t push any up sell from there. Simple maintenance, and I booked another appointment for an oil change before I cross the country again. Thanks for treating me so well, Tim P!

Hello, I come to Auto Nation, because I live nearby, and I have always seen the dealer's reputation. But those who treated me that day I don't think I will return, I felt discriminated against and if the treatment they give you is terrible, thank you very much

The front counter staff is very rude. Nobody speaks when you walk in. They pretty much keep their personal conversations going. My sales guy JP was awesome. But they definitely need customer service training at the front counter. I mean we see them first.

Scheduling was fast and easy, finish faster than expected.

Friendly staff, they did my car faster than the time frame they gave me to be done. Great environment service

I went in for my 1st oil change my '22 vehicle has 9500 miles its still new, I made a appointment the service writer although was friendly and professional didn't tell about how long it was going to take I asked and he said about a 1 1/2 hrs. 3HOURS! later after my asking they finished my vehicle thanks

This was my first time at this dealer. I had purchased a used Toyota Camry and needed to get scheduled maintenance done. I loved that they not only shuttled me to work but let me schedule the shuttle back to pick up my car. They offered me a great package deal on oil change and tire rotations for two years, which I took advantage of. All the employees were very nice. They sent me photos of them checking my tires and didn't try to get me to do anything that was not necessary. I will definitely be continuing to service my Toyota at this dealer.

Sales jesse altamirano, and finance Jonathan isfahani, was awesomesauce easy fast and efficient. Will definitely look them up again. 🤙😎

it was grand.

Jesse altamirano and finance jonathan was awesomesauce, easy fast and efficient. How a car buying experience should be 🤙😎

In general, there was no complaint.Except my Service AdvisorJonathan. After I found his counter, standing right in front of him forat least 20'. He keeps doing his paperworks without glancing at me,not one word to tell me to wait or whatever. That attitude was not very nice. I understood that he was busy, but at least show a welcomeface to his next customer

I had a great experience at Toyota with the help of sales & Leasing Consultant Jonhatan Pineda he was very attentive, friendly, and patient. He truly made our experience so easy. Buying a new car can be stressful but he made everything smooth and as easy as possible. If you come down to Toyota please ask for Jonhatan Pineda he will definitely take care of you ! Thank you for everything you did for my family and I !

Hi… had a battery problem, got an appointment the next day, came early and was immediately taken care of. Everyone was polite and helpful. Car was fixed completely. I’d definitely go back.

Wow, I can not say enough thank yous and kind words about the service Ahmad Reshad provided to my 83yo grandpa with his car purchase. Ahmad is professional, honest and kind. Absolutely the best customer service I have received in years regarding a car purchase. Thank you for helping us Ahmad!

I took my 4Runner in for an oil change appointment and was immediately greeted by the folks running check-in. My contact was friendly and prompt with getting my paperwork together. After the oil change, I was sent an email with suggestions for further maintenance without any heavy sales push - greatly appreciated. It was a pleasant experience for beginning to end.

Parts doesn't sell all toyota maintenance products to customers. Why should I pay $100+ for them to service my car when I can buy the Toyota products from Toyota and do it myself for $30-$40? Amazon here I come

This is my first visit at AutoNationToyota. In general, there was no specific complaint, except my service advisor.

Compared to other Toyota dealerships, this is the worst for customer service. Be careful with the Service Center. They may upsell you by giving the impression certain aspects of regular maintenance are required despite actually being recommendations. The recommended services are not covered by ToyotaCare. When purchasing my vehicle it seemed like very few people cared. I spoke with 3 different sales individuals throughout the process and believe I only spoke to the same one twice.

I’m and out quick

La peor experiencia que he tenido con un carro, fui por toyota por la supuesta calidad, una gran decepción, venden carros defectuosos y luego no cumplen con la garantía, no compren toyota, y menos en este dealer, compre un carro nuevo, 2023 toyota camry, a la semana todo el interior le estaba sonando, el dashboard, los paneles de las puertas, todo suena, todo se ha aflojado y el interior suena como un carro de 100 mil millas, pusieron unas llantas 19 que hacen que el carro vibre mucho y sea muy rígido, lo llevé y expliqué el problema, ellos no escucharon los ruidos, los ruidos no se sienten siempre que lo manejes en una calle perfectamente lisa, si lo manejas en una calle aspera suena todo, ellos lo manejan en calles perfectamente lisas y no escuchan nada, lo cual les he dicho, tienen que hacer la prueba de manejo en una calle aspera para que se sienta la vibración del carro, hicimos una cita verbal con el asistente del manager para hacer una prueba de manejo a la cual no pude asistir porque el carro de mi mujer fue robado y tuvimos que ir esa mañana a hacer la denuncia a la policía, pero llamé y dejé un mensaje de voz para hacer otra cita y jamás me devolvieron la llamada, los agentes ahí en persona te tratan en mala forma como si te estuvieran haciendo un favor y uno estuviera molestando al buscar resolver el problema, vayan a otro concesionario, en este solo van a tener disgustos

William is very professional..I love my Toyota

My truck needed a rack & pinion replacement and alignment. Michael Bigness went out of his way even staying late to ensure my vehicle was finished the same day. Not only was he able to get the job done but, my steering feels very smooth and my truck drives straight as an arrow. He met and exceeded my expectations. Thank you Michael and the team for an outstanding job well done!

Michael is my advisor and after a bad experience in this service dpt he and his mechanics team has restored my faith in Toyota! Thank You Michael!

Always have a great experience here. Car is done fast, no unnecessary "suggestions," staff is always awesome.

My mom is in the market for a new vehicle so we stopped by to do a test drive. We worked with J. Pineda who was professional and answered all of my moms questions. I appreciate it!

Good, Honest and Reliable service. 👍🏼👍🏼

Just purchased a camry, on 03/07/2023. The worst experience of my life, that comes from a person that purchased at least 40 new cars!!! This place is a disgrace and they will never leave you alone, I regret every second I that I purchased from them! Never again!!!! You guys are bad bad business!!!! Shame on all of you for treat me like this, especially when the customer needs to tell you what to do, because he knows better then all of you! Including the top manager and the finance manager! Update on 04/10/2023 Just found out that dealership try to shop around for my loan, when I specifically told them only " toyota financial " as I'm tier 1 with them... turn out that my loan is with toyota...and I have 9 inquiries from other banks...you are disgrace for dealership! I will do all that I can...that no person that I know...will step a foot there. Shame on you!!!!

Very helpful Thanks!

Muy buena

Very good service Jonathan my service guy good efficiency

Our sales rep was very knowledgeable and helpful.

Tatum in service is AMAZING. Always super helpful and on top of things. Friendly, and great service.

Called made an appointment for a recall. Was able to get me in the next day. I knew exactly where to go. Everyone was super friendly. The service was finished earlier than expected. I was able to get in and out quickly! Overall happy with the experience

Very good location to shop for new and used vehicles. I stopped by to look for a new or gently used vehicle to replace my 2008 model that I had for about 9 years. Although the inventory seemed low when I looked online, I figured I would see many vehicles to choose from in person. I did. I was first greeted by Oscar, who was my sales consultant through the process of buying a brand new Toyota Camry. Oscar helped us narrow down search criteria and showed us many vehicles in my price range and below a certain mileage. I was informed that I can place a deposit for a vehicle I wanted that was in transit, so that is an option for those wanting a specific vehicle they see online. I bought my new car as it was arriving the same day. Oscar was very helpful in the process of looking and buying and I recommend seeing him if you visit here to look. There was no high pressure or questionable tactics I felt. He showed me how to use the interior features of the car that I was not familiar with as well as helped with the registration. Sergio was the manager who I sat down with to look over and sign the final paperwork. He was nice and helpful in getting us what we want as far as deals go. Overall, great dealership to shop at in my experience.

The guy that helped me was very helpful and understood what I wanted great personality very friendly to me and my family great place to show for a car

David at the check-in desk was fantastic. Great customer service. He took the time to address my additional concerns aside from the maintenance check-up. The rest of the staff was friendly as well.

Olga was extremely helpful and knowledgeable. I was able to drive my car home the same day I came in. Excellent service by her.

My visit for an oil change went smoothly. I waited in the lobby, where there were several quiet areas to hang out. The service took less than an hour.

Nice and clean place , the service techs were not pushy and trying to upsell services we don't need they were great definitely using them for future services, thank you Mr Kevin

Michael Bigness ALWAYS takes care of me. He keeps me informed and let's me know costs ahead of time. Kenny actually took the time to drive around with me to hear the issue with my vehicle and then again when it was repaired.

The Service department is 5 starts, every one is awesome, quick, friendly, and convenient. I would recomen The Service Rep Lobos to any one great job

Quick service, friendly staff.

Excellent customers services. Polite sales person and customers financial services manager. Easy process and delivery transaction.

Smooth, no hassle/no pressure, very friendly consultant Ask for Efren Andoy. He was very attentive and I just text him when I have further questions about the RAV4 that I just bought from him

Jose Jimenez is alway so nice and dose everything very well . Has been take care of our cars for years now and have been very helpful in every way.

My salesman Eric Guajardo deserves 5 stars for finding me the exact Sienna I was looking for after waiting about 8 months. He’s an excellent salesman ; the rest of the dealership employees are liars and thieves. They gave me $1500 for my trade-in which they resold for $8998 they didn’t give me the true trade in value. Take your trade ins to Carmax up the street for honest fair trade-in values I only wish I had. Also the finance manager Sergio likes to play games when you try canceling your extended warranties because it costs him his commission. Don’t fall for it total rip-off; I went down there 4 times and demanded it be cancelled if I have to go through an attorney; the BBB; and the NV DMV then that’s what I’ll do. The man is a scam artist don’t let them strong arm you into signing extended warranties. I highly doubt they add actual window tint either it’s already done at the factory but they charge $599 on every vehicle; sounds like a class action lawsuit coming for fraud. I have no more faith in AutoNation Toyota I won’t even take my vehicle there for the free 2yr maintenance I simply don’t trust them that they’ll purposely break something to scam me out of more money. Toyota makes an excellent product; I just wish this dealership wasn’t so shady in their business practices.

Tim Phillis is super easy to work with. Very straight forward about what needs to be done. Never feel like I'm being unnecessarily upsold. And the work itself is always solid.

Excelente servicio, mejor Centelnial Toyota. Deberían de mandarle al nuevo director de Centelnial Toyota una foto de cómo es el lobby , lo cómodas que están las sillas y el excelente servicio. En Centelnial Toyota se pasan de lanza , no pudieron hacerle la alineación a mi Toyota Tundra 2022 que compré ahí , primero muy atentos y después muy payasos.

Smooth, no hassle/no pressure, very friendly consultant Ask for Efren Andoy. He was very attentive and I just text him when I have further questions about the RAV4 that I just bought from him

My service person is a great Only problem is taking time for service but many people want to have service the facility

Overall very good experience. Michael was friendly and took care of the paperwork quickly. I also had the opportunity to work with Jon P and he was very friendly and accommodating and talked me through the process of getting a new car. Will definitely come back for service in the future and looking forward to getting my next car here.

I scheduled an appointment almost 2 weeks in advance to have my oil changed. I waited for almost 3 hours for a routine oil change, with an early appointment . Also, they are no longer washing vehicles there.

Jonathan Pineda promptly helped my request to purchase a new camry for me. I received an excellent support from him. Very professional and respectful.

Very nice sales guy. We were looking for a car for my daughter. We decided on a different car at a different location

I like having the free maintenance services that come with the purchase of a new vehicle.

The process was smooth from start to finish. Leah was great as she gave me a great deal!

Buying experience was easy and fast. They make sure that the car is in perfect working order before selling and everyone was very helpful.

Buying experience was easy and fast. They make sure that the car is in perfect working order before selling and everyone was very helpful.

Tim Phillis was amazing! Best service in Vegas!

The best Toyota Dealership in town! The staff are very attentive and caring! Carlos Ramirez went beyound his way to find me my dream truck. The entire team are very caring and responsive. Thank you for your 10-star customer service! Keep up the great work Autonation Toyota! You rock!

Aubriana was my salesperson since August 2022 when we started looking for the perfect car for my daughter. She communicated with us whenever a car close to our requirements was about to be produced. We are very happy with her job and just got the car this month. It was a lengthy process, because my daughter had specific requests. Aubriana was attentive and helpful. I recommend her to anyone looking for a car. Thank you so much Aubriana. Now my daughter has the car she dreamt about.

Kevin was helpful; he suggested aspects of service that could be helpful if done. Time waiting was somewhat longer than I had hoped might be the case. Car is running fine after the service.

Amazing service! Loved how I was treated. He is a great young man with a lot of knowledge.

Efren Andoy was fantastic!!! I placed an order for a RAV 4 Hybrid SE. Efren kept me updated on any arrivals and snagged the first one he could for me. Efren made the buying process smooth and informative. I am so happy with my purchase. I would recommend Autonation Toyota and Efren.

We recently relocated to Las Vegas and this was our first visit to AutoNation. The facilities were impressive--clean and comfortable. From the moment I arrived, I saw nothing but smiling faces. The service adviser was very professional.

Got an oil change there several times. Nice service. haven't conducted any other business there.

Consistently the best service department I’ve ever used! William Lima always communicates what will be done, what I can expect and how much it will cost. I believe in preventive maintenance and Automation keeps my Toyota running in top shape! I wouldn’t go anywhere else!

I bought my car here about a year ago and went in for the ToyotaCare 10K maintenance. It was completed less than an hour, and Michael B who was my service advisor assisted me throughout the process.

They tried to tricked me 8000$ over sticker price shown on the truck ( never pay over the sticker price for dealership) I refused to pay and went to centennial Toyota and talk with salesman Mr Hugo They gave me a great deal and I purchased a truck same day

Great job!

When I arrived I was told it would be 1 to 1.5 hours. It was 3 1/4 hours before I got my car back. No "Sorry it took so long" just here you go" I imagine we are talking 15 mins max for them to hook up the computer and print out the report so Toyota will pay them. This is the second time a check up has gone 3 hours.

It was fast and easy and got the car I wanted Chris helped me out through out the whole process

Found my car and bought it same day, sales and finance people were easy to work with

Very good and professional I was promised about 2 hours and I got my car before that 2 hours.

Jose was great. Very happy he kept me in the loop with what's occurring with my vehicle. Also being open to criticism and receptive is making a change.

I love my new 2023 Camry SE! Leah and Scott were a pleasure to work with and worked out a good deal for me. Definitely recommend this place for your next car purchase.

I had a great buying experience with the salesperson Chris. Even though I already knew which vehicle I wanted to purchase prior to meeting with him, he sat down with me to get an idea of every feature that I wanted in my vehicle in case I didn’t actually buy what I went in for. He was also able to beat my pre approved interest rate with one of their lenders.

Great Team

Chris, was just awesome!!!

The shop is clean, the workers are polite, the repairs are done in a timely manner. What's not to like?

Jonathan was amazing. Quick and a real pro!!

Had a welcoming experience! Recommend dealership for someone who's looking for a reliable vehicle!

Drove 40 minutes here for my service appointment just to be told they don't have time. I even called twice to confirm that they would be able to service my vehicle at the appointed time and was told both times yes. What's the point of making an appointment then?

I’m So Happy !!!!!!! Thank You to Efrén my terriffic sales person you are Amazing !!!!!! You define the reputation of car salesmen .Your patients your understanding giving me my space not giving me the feeling of being pressured you are very unique in the way you had let the flow just take its course I am very impressed and I tell you I had looked at the hondas and what made the difference to me and the reason I chose to buy the car from you was your outstanding gentlemen ship and letting me feel like you can relate to all our needs and budgets and accommodating me the you had done so .You Efrén are what dealerships need i tell you honda would have had a sale but it was the salesperson that was a turn off so we walked away and what a blessing that was then to walk up on Toyota lot what a completely different atmosphere and you were so pleasant. Helpful polite realistic and such a wonderful person to do business with .Toyota has a keeper and to upper management as a consumer we want to deal with a person down to earth casual pleasant not some hard core closer who talks fast and pitches everything he’s got it’s a turn off big time and let me tell you Efrén was a good guy made you feel good he wasn’t a preditor out for his next kill I was so surprise how he allowed me the space but at the same time was very attentive and informational just enough of everything without it being to much and really him doind so had a lot of influence on my decision to purchase the car from him and now a days times have change for a million different reasons but Efrén gets it and he really deserves recognition you at Toyota are foolish not to make this man feel important because he has a natural gift and people like him are few,far, and I’m between Efrén is a keeper I thank you all from Toyota I’m glad to be part of the Toyota family and again Thank you Efrén god Bless Im so excited and love my car much appreciation Sincerely, Ginger Rodriguez from Las Vegas,Nv AutoNation Toyota Dealership Go See Efrén he’s wonderful !!!!!!!

Great Staff...Especially Brittany B...She was an Breath of fresh air...for my first experience with having my car service..I will be back...keep up the good work...even was complemented about the great shape my car was in....thanks again!!!....Autonation Toyota

Efren is a pro at what he does! He goes above and beyond to help you find a car that fits your needs. He is professional, friendly and patient.

Excellent service!

I sold my car to Autonation Toyota and Jonathan Pineda gave me great customer service! Best salesmen out there!

Bueno servicio con Johnatan Pineda

Efren is a pro at what he does! He goes above and beyond to help you find a car that fits your needs. He is professional, friendly and patient.

Derrick has been my go too sales guy for my last purchases. He is always quick to respond for pricing on inventory. I recommend to go and visit him directly if you are interested in purchasing a car.

Very friendly staff and good service

Very excellent sales man deal with him again and again good guy profession

Jonhatan was the most courteous and professional sale person I have dealt with in a long time. He was so helpful and made everything clear and gave me the best deal. Highly recommend him to all my friends and family

Shout out to Joseph P., Cesar R. And Manager Delilah. My experience was non stressful and I got more than I expected. There is always so much that goes into making a big purchase such as a car/truck but these folks helped and being new to the state helped me feel comfortable and confident in purchasing with them. 3/28/22 returning to provide further feedback. Since purchasing my truck here I’ve used the service that provides maintenance and have had my truck serviced using their mechanics. Have to say the customer service is sketchy and there is never any feedback regarding the health of the vehicle unless you ask. In my opinion customer loyalty goes a long way and if there isn’t any presentation or follow through to communicating a vehicle’s health without prompting for Information then I may not be buying nor having the truck serviced here. Do better AutoNation Toyota LV. 3.27.2023 it’s been a year since returning and I have to say the Service Center did better in communicating but now this dealership needs to work on their pricing. A little too pricey for maintenance service but overall did well to communicate.

Amazing experience! Walked in the door looking for a car and they had the specific corolla I was looking for! 10k cheaper than the competition!!! Aleks was extremely helpful and totally upfront and professional. Their 1 price approach really means no pressure. They walked us through the process step by step and explained everything thoroughly. One of the girls working there even took it upon herself to keep the 9 and 2 year old kids entertained while we went through the process. Ken in finance was fantastic. He explained all the paperwork and warranty information and took the time to answer all of our questions. He also managed to get me a lower interest rate than the credit union I bank through. Thanks to everyone at Auto Nation Toyota Las Vegas for making my 1st time car buying experience stress free, comfortable and delightful. I would recommend to anyone looking to buy a new car.

The car buying experience with Aleks was like a breath of fresh air. After traveling to Las Vegas to buy a car I dealt with a lot of sharks at other dealerships. Finally made my way to Auto Nation Toyota and they had the exact car I was looking for, Toyota certified used with less miles and a way lower price! They made the process comfortable quick and simple. Aleks and Ken walked me through it without pressure and explained all the details clearly. I walked away from this experience feeling confident in my new car and choice to buy with them. They worked hard to make sure we got the best deal, lowest interest rate and best warranty available. 10/10 would recommend anyone to buy a car through them!

If you’ve been through the car buying process, you know it can be a headache. BUT our process was so easy and seamless thanks to Jonathan Pineda and Johnathan Isfahani. We went in, told them exactly what we wanted and there was no haggling. Easy and straightforward, I’ve never had such an easily and pleasant experience with a dealership. Definitely good people and great service!

Steve, Don, and Jon took excellent care of us. We got the 5-star service for sure. Thank you for a stress-free car-buying experience.

Happy with service Pineda

jonathon took care of my tire problem with great service

Thank you for taking care of us Derek! We went to inquire a car and he was never pushy. He’s very knowledgable of all the spects of the car and information of the things that we need to know. You’re very helpful we will definitely come back real soon!

Jonhatan Pineda made my car buying experience easy. Told him exactly what I was looking for over the phone came right in and checked it out. The car we looked at was not to my liking I seen a similar model in a different trim and told me it was on the market. Checked every box on my list and came to a conclusion with him. Would recommend him to other buyers.

The personnel were very courteous and efficient. Transmission fluid replacement job was top shelf.. my car drives like silk; zero slippage.

The staff were very accommodating and reliable! They have great service, highly recommend! ⭐️

Friendly and supportive. They are definitely the best Toyota dealership in Vegas. I tested drive the new Tundra and am waiting for the exact specs that I want. Derrick is kind and pretty helpful. He always make sure you are taken care of. Highly recommended!

Auto nation is an absolute crap show and Joke . My wife and I just bought a Toyota 4Runner from them not only did it take 6 1/2 hours to complete the purchase with a preapproval before we got there. Had to take it into a local tire shop to have an alignment done and then we get the news that it’s crashed and has been in an accident, none of this was reported on the Carfax they run self tapping screws through a plastic bumper and the detail guy should definitely be fired because he can’t wash a car worth a xxxx even after I did it twice it was still pathetic. My 12-year-old kid does a better job. AutoNation is a building full of liars and thieves. I would never recommend anybody going there. They did offer to do an alignment. I couldn’t get to it till next week and then expect us to drive 150 miles back just for an alignment what a joke.

I have been a loyal customer to Toyota Sahara. Jose Jimenez is the best in customer care my car for service. Very honest and professional person.

My 2015 Toyota Corolla has very low mileage, so I do not always need the same maintenance/repairs as others who drive their car a lot. I have had Eric M. as my service person, probably for at least a few years now. He always checks to see what I need or makes recommendations for what I should plan on in the near future. I trust him completely. He is personable and has always looked out for my best interest!

Excellent service Courteous Prompt Explained all my concerns

Thank you Toyota Las Vegas for makeing this such an enjoyable experience

The service advisors here are friendly and knowledgeable, especially Mar Guillfoile. He is my trusted advisor for over 10 years now. And I never have to return my SUV for any discrepancy,

Miguel was amazing. Thank you for your help. You were very kind and patience with me and my husband. I recommend asking for Miguel if you stop at AutoNation Toyota Las Vegas.

I have a dealership closer to my house but I will always be loyal here. I always get great service and it’s always quicker than they say. Never disappointed here. They go above and beyond to give great service!!

Best dealership in town 👍🏼.

My advisor is always a customer first , even though I bought my Tacoma with another dealer I deckided to go with Autonation because of William Lima. He’s been my car advisor for decades. He’s by far the best and highly recommended him .

Jonhatan Pi�eda was awesome! He was very helpful and never pressured me into anything. He made the experience nice.

I have a great experience with Leah Hopper. She's the best sales, friendly & very helpful.

My experience in this dealership was one of the best I?ve had here so far thanks to Saul Garcia. He help me out by getting me a brand new car with a really great deal. Every question I had he answered it. He made me feel welcome! Thanks to him I was able to walk out with a brand new vehicle.

Derrick Macaraig was amazing 5 stars great service?

Pathetic management at Autonation Toyota on Sahara. Not one manager came to me to talk or apologize for initially not honoring their certified offer. They semt a young kid to do their biding. Had to go through corporate to make them honor it. Even the general sales manager would not answer a call at 6pm from his own management team.

Just bought a 4Runner! Couldn’t be happier with this purchase. I showed up without an appointment and was greeted by a few salesman when Saul asked me if I needed some help or just wanted to check out the lot. I told him what I was looking for and right away pointed me to the right direction. He made buying a car so easy, was patient and answered all my questions. Plus the guy is hilarious! He made sure I got what I needed and I’m definitely recommending him to everybody who’s looking for a Toyota. Thanks Saul!!

Austin Reyes was very informative and helpful I’d definitely recommend him!

Very accommodating, honest, fair price and fast service dealership. would recommend

Definitely would Recommend Miguel’s services to anyone very patient salesman!!

Saul was amazing! We had been looking for a Corolla hybrid for months, going to different dealerships and no luck, they all told us it would be at least a 6 month wait. We went into AutoNation, told him what we were looking for he said it wouldn’t be an easy find, but a few days later he called us, told us one had just came in, exactly what we were looking for. Went in, he made the process super easy, his customer service was outstanding, really great guy. Was very straight forward and honest with everything. He helped us get a great deal, we’re very happy with our purchase. I sent my cousin with him after that, and he had a great experience as well. Would definitely sent all my friends and family with Saul!

Miguel was an amazing Salesman for anyone buying a car I would recommend him 110%

SAUL WAS AMAZING! Absolutely the best service I have ever received coming to a dealership. Made me feel comfortable and not pressured. Only buying from him from now on!

Marc is always professional

I went in and was very confused, but Jonhatan Pineda helped me out so much. I found exactly the car I was looking for!

Had a great experience with Saul. He was very accommodating when helping my mom find her car. We left with a new car and a great experience will recommend to others for sure! Thank you Saul!

Derrick Macaraeg has an excellent customer service attitude from start to finish

As always, it was a pleasure to deal with AutoNation and with Mark G., service advisor. He is always on time, competent, friendly, and knowledgeable. I have confidence in what he recommends to me. Although I do not go in very often, he remembers who I am. He clearly cares about the customers and wants to give them top drawer service. I would not take my SUV anywhere else for service, due to Mark's level of customer service. That is rare these days.

Don was great. He was very friendly and took the time to explain all options available to us. He created a no press environment, answered all our questions, and was focused on helping us select a car that best met our needs. We feel like to have had him as our sales person...

Easy and fast purchase! Knew what I wanted and got it taken care of!

While shopping for a new car, I came across this dealership. Service was fast and was updated when car arrived. Staff was helpful, and process was fast.

Jonathan thank you so much you were an awesome help. Iam very thankful for you. Continue doing an awesome job. I love my car ?

Everyone is friendly. Mr. Pineda is excellent and very helpful. Would definitely work with him again

Good service

Great Customer Services

Jonhatan Pineda was awesome! Outstanding service, very knowledgeable and he provides us the best car buying experience. Give this guy a call, he’ll help you find the best ride to fit your needs. A++++

Great experience purchasing a car from Derrick. No need to see anyone else, he’s very friendly and will help you find the car that fits your needs.

Excellent Service. Great people🤗. Two thumbs up🥳.

I had a feeling that they had too many customers to take care of and I was just one of them.

I knew exactly what I wanted and AutoNation made it happen. Can't thank them enough. Ask for Pineda, He is a rockstar!

Always excellent with Mark Guilfoile. He is always ready to greet me. Keeps me updated on the efforts and makes sure I only get the services I need. I trust him.

Such a great experience buying my new Highlander Hybrid from Autonation Toyota Las Vegas. This vehicle usually has a wait time of at least 6 months but Jonhatan Pineda was able to locate me one and get it delivered within 3 weeks. I?m thrilled and will go back to Autonation and Jonhatan next time I?m looking for a Toyota. Great customer service!

I went in for maintenance (oil change and tire rotation. It was ok but took an hour longer than expected. It would be nice to get a text or something to let me know what is going on. Waiting area is spacious but it’s challenging finding a comfortable seat next to an outlet. Also the music is a bit loud.

mark is always so friendly and i know its not his fault but i went to oil change, tire rotation and inspection and i waited 3 hours for it with an appt!! I make an appt so i can go in and outta there in a snap so i can do errands but i ended up staying there too long and not ended uo doing my errands before picking uo my kids from school!what is the appt for??

Good experience

Terrible communication. It took 6 weeks to get the car bought and delivered to me. I always had to call and find out what was happening.

Sin comentarios

Everyone here is friendly and competent.

Took longer than expected.nocar wash as Toyota tells you about when shopping for new car.

I went to go get a maintenance check because when I drove my car from LA to Vegas to check maintenance light came on so I made an appointment and went in there and a girl named Tatum at the service. Desk was such a nice person and so professional it truly made it, a wonderful experience so thank you thank you thank you for genuinely caring about taking care of the customer so big up to Tatum and Toyota AutoNation

Excelente servicio por parte de David S�nchez G�mez y en espa�ol, Honesto y muy buen trato si quieren comprar un auto pregunten por el en TOYOTA AUTONATIONS WEST S�HARA.

I came to the dealership i had soms questions manager leo answered the qussfions that i had about a future purchase

I have appointments ad 11Am. Wen I got there my appointments was canceled y don't No way and they said can take my car but going to be 6 Hrs is Ridiculous I just waiting my Day

great customer service, very pleased with my experience and my new car, professional and explained the process very clearly.

Friendly service and very little wait time. Quite thorough too!

Great service as always.

This would be my 4th time buying a car at Autonation. Is was so disappointed and I feel I was taken advantage. By the finance guy at the Toyota sahara in Las Vegas.

I just bought my rav fir in 2022. Got a nal in one of the tires. Went in and in no time they fixed it.

100%recomendada todo el personal muy amable especialmente Willian que se encarga de solucionar todas tus dudas y preguntas a la mayor brevedad possible te hacen sentir como en casa la espera se vuelve mas corta si te Tomas el tiempo de disfrutar de un delicioso cafecito cortezia de AutoNation Toyota .

Omar came in on his day off to deliver me my car. He seemed genuine and transparent in all my dealings with him. I also like Kuya Alan from financing. I’m very pleased with my car buying experience at this location overall.

Everything was great! The only thing is the wait time. I was there 4 hours.

Im always satisfied when I come to this location. Everyone is really friendly and Ive never had any issues here.

Amazing service from Jonhy! Helped me buy my dream car.

Great salesman! He?s friendly and makes the buying process quick and easy. Thank you Jonathan!

Overall the service department was easy to deal with . The work took a little bit longer then the quoted time But they did inform me it would be an extra 20 min during the service overall a good experience

Very good experience. The representative told me exactly what service items would need to be included and why my vehicle needed these items. She sounded very professional and knowledgeable. Even though I didn't understand many of the details, I felt like she was trustworthy and I was willing to rely on her to make intelligent decisions for my vehicle.

Customer service was great, in and out quick? Two thumbs up unlike centennial Toyota.

Very highly recommend Eric Guajardo he looked out for me in my purchase of a new Toyota Sienna ; he kept me updated on inventory then called me immediately when he found exactly the minivan that I was looking for. Couldn?t be happier; Eric is a genuine nice guy; and awesome salesperson.

This was our 1st ever Toyota service, I liked that they email me to schedule our service it did conflict with our other appointment we had on that Wednesday but I call and had it rescheduled to fit my schedule. That was a plus. The service facility was an easy process, and great coffee too.

Jose a great service advisor. For some reason they can't duplicate my wireless charger not working correctly. Mite be my phone, but it works on every wireless charger except my Rav4

My service manager was excellent David greeted me with a smile and was so helpful. The dealership was emmaculate. I’ve been taken my car there since 2015 and can’t imagine taking it anywhere else but Toyota.

The overall process is good, but I don't like the part when I was asked to purchasing additional coverage of my brand new car. The person should not question about my financial conditions. The facility should get some new furniture, some of the chairs, desks are old or falling apart

Fast service, they know what they’re doing. Friendly staff. Definitely will keep coming back and recommend! Jonathan is super nice!

AUTO NATION TOYOTA IS GOOD DEALER. IT HAS LOTS OF CAR TO CHOOSE AND PEOPLE ARE VERY NICE AND IT HAS VERY GOOD CAR QUALITY.

On time - ready- time promise

I walked in and was immediately helped by someone at a desk. He directed me to the correct advisor. He told me everything that needed to be done and he would text me when my car was ready.

Everything was fast and with good quality. I serve my car here for years

Was in and out in under an 2 hours.

the service, amabillity, timing.

Salesperson was excellent. Everyone else had no concept of what good customer service means.

They were very nice and they attended me very quickly and I didn't wait very long for them to do my oil change thank you

Awesome all around!!!! The service department was very helpful and nice!!! We even ordered a new car too!!! I would recommend this dealership to my grand family!!!

Mark G and staff always great. Quick service and great pricing with AutoNation Precision Parts.

Tatum Garcia was very nice and gave excellent customer service!

Overall, good experience. Nothing spectacular. Waited a little over 2 hrs for basic 2 year service

Was there for a battery thingy recall and to get service with lube/oil change. After I said I couldn't afford the 25,000 miles service, the service tech rep gave me other service options, which was appreciated. The person actually servicing the vehicle sent a text with additional service possibilities on tires for my info, but rep told me not really needed as the tires were still within the specs. Didn't try to upsell me on additional service features, which again was appreciated. Took a couple of hours only--less than I expected. All in all, good service.

Great experience , everyone professional and friendly

While guessing at my cars issue that cost me $3864. I had to bring my car in again a week later for the exact same issue and a new issue of a very audible vacuum leak. Harrison (service guy) called, ?you need a gas cap?. Q: did you test drive my car..A: no but the tech did. I explain again why I brought it in. The response to me was ?well, we noticed you have an aftermarket alternator, it?s probably that. Q:?so to be clean, you test drove my car? A: no Would you like us to talk to the service manager? Service Manager doesn?t talk to me, he converses with with Harrison and after that discussion the decision is made that it my fault for having and after marker part. Neither one of these guys has test driven nor has my car been out on the street even by a competent tech. If it was, I wouldn?t be writing this. I have a vacuum leak that is progressive with acceleration, but I?m just the costumer being bilked by so call professionals. I?ve been a ?car guy? my whole like. I?ve purchased and repaired several new cars in my life.

Very reliable, fast friendly service. My issue was repaired, their finance made it easy for my life routine to not be interrupted, and I was back on the road the same day I went in for service.

My car was recently serviced at AutoNation. This was a pleasant experience as the facility is very clean and open. Seating in a large and relaxing area is provided. Everyone on the service team was very pleasant and helpful.

They told me it would take 1-2 hours to complete the service and it was done in that timeframe. No complaints, very satisfied

I had a break power loss issue, I didn?t realized it was on a recall until I was informed by the sales person. I was very satisfied that they took care of my problems. Awesome dealership! I?ll be coming back for any future repair or service at this location.

My car sales person Steve was as pleasant as he was when I purchased car 7 months ago. My visit today was to obtain maintenance on my vehicle. Kevin Grady, Service Advisor, was awesome, provided excellent customer service and quite knowledgeable with his area of expertise.

I've purchased numerous vehicles throughout the years. This was the BEST experience ever. Daniel Lee is hands down the best salesman I've ever, ever had the pleasure of working with on a purchase.

Wonderful service. Fast, easy, on time, good costumer service, I am very satisfied. I bought my vehicle there and I have always taken it to the service there the vehicle is working very well and I am very happy with the dealer

Wonderful experience wit routine servicing. Bought my car here, will always obtain service here!

The Dealership provides Shuttle Service which is great. As soon as I got signed in the Shuttle took me home to wait for the service to be performed. When the work was completed, the Service Advisor called and said the Shuttle was on the way to pick me up to take me back to the Dealership to get my car. The whole process was well organized and went smoothly. I couldn't have been happier.

So far there service has been great but even better when I Been attended per Jose. He has a very good customer service. Even with out appointment from my side.

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I went in to get oil change and breaks service. Took a bit of time but I got a great deal and they informed me my breaks were actually still in good condition. Overall they educated me about my car.

I called ALL Toyota dealers in the Valley of Las Vegas. AutoNation gave me a good price and excellent service while the other dealerships were calling Lexus to get a price check and bump up their prices. I liked AutoNation?s honest work and pricing, and excellent customer service!

Mark help me out with my auto service on my truck and his team did an excellent work.

My experience is always great. As a single woman, I totally trust their service. AutoNation Toyota is a honorable place for service.

Recib� muy buena atenci�n con el Sr. Jos� R. Jiminez. Todo fue muy r�pido muy buen servicio.

My service advisor was awesome. I arrived at 7am and was finished by 8:30. This allowed me to make it to work on time, Thanks Tim!!

Good service in and out. Whole place was clean and the staff was friendly.

Everybody is very professional and puts real care on your car. They explain carefully what needs to be done with your car and gives you fair options on whats best for your car. The wait is very comfortable too. They have a very nice lounge where you wait and while waiting you can grab some free coffee or water too.

Took a little longer than expected, but very please with my service manager . Mark has always taken care of me.

My service advisor Tim P,, displayed a very friendly attitude towards me and very knowledgeable

I've had Mark as my service advisor since 2009 , he is always on top of his game and very personable

Always timely and perfect

kevin the service advisor is nice and accomodating.

I get my truck services done here. Very quick, always polite, never have to wait.

Excellent service. Super helpful.

Tim Phillis svc advisor and Eric Schwartz Master Tech provide great service and the work was done right. They also explained the work done so you have piece of mind.

They all work together like a well oiled machine. I really didn't have to wait long, however my wait time was comfortable. They have chairs and a TV, and a nice sized work station if you need to charge or work.

I had a fun experience when I went there to buy my Toyota Camry. My dealers Chris and Carmella were the best people. They entertained us well and never pressured me to buy any car but instead guided me and informed me on some things that I needed to know. Now my car is 7 years old and I still go there for car service. Too bad they don?t serve the donuts anymore ? but the coffee and water is fine.

My service contact was William Lima Exceptional service. Fast. Honest. Reliable. I would like to make a special mention Denard - who demonstrated great customer service, care for the customer, awareness, and attention-to-detail.

Service advisor Ms. Tatum Garcia provided excellent customer service. She explained everything that needed to be done on my Sienna and wasn't pushy on unnecessary work on my vehicle. She was very professional and respectful. I will schedule my next appointment with her. Thank you so much Tatum.

Jonathan helped me thru all the process of the maintenance and minor issues with my car. He was on top of it and explained to me everything.

Always a pleasure to do business with AutoNation Toyota Las Vegas! Sales staff and service staff are top notch!!

I’ve been getting my service here for both my cars for about 5 years now and I got to say it’s been a great experience. Tim Phillis is a great service advisor. Not too pushy and very helpful.

Service visits are dreaded. The staff at AutoNation take outstanding care of me and my vehicle every time I come in.

Service was good during the recent oil change on my Camry Hybrid. Staff in the dealership greeted me but didn’t harass me about buying a car - probably because they only had 2 cars (non- hybrid) on the show floor. That was really odd. When I asked where the new hybrids were, 2 salesmen told me that they can’t keep them on the floor and people are buying them online & picking them up at the dealer. That’s unfortunate because now I have to go to another dealership just to sit in and possible drive a new car.

I bought my Toyota from Auto Nation Toyota on Sahara in 2017 and routinely have it serviced there. From my salesperson, Steve Tenwick to mgr R Miller to the service advisor Michael Bigness and the other advisors as well, I must say it has always been a very good positive experience. So much so that I have encouraged family members and friend to purchase from Auto Nation Las Vegas on Sahara as well. I would highly recommend this dealership as it is very clean and professionally run. The entire team there is outstanding.

Waited 3 hours just an oil change although I had an appointment!!!!

I was there to get a service for my car so from the front to all the way the manager I had a great service & thank you for giving me such a great service.

I purchased the l car i useto leas.A week after, I still got charged the lease payment. It's very hard to get in touch with financial department. Very disappointing.

Leased a 2023 Corolla SE on 1/31/2023, my sales person was Mike Corvo, leasing Mgr. Excellent experience, very helpful, very informative. A very pleasant experience.

The Sales team were all terrific people to work with ! On Jan 19th I signed a contract for an SR5 4Runner Premium which was ready to pick up on Jan 23rd!

I had a pleasant experience purchasing a brand new car at AutoNation in Las Vegas. Quality service from Stephen Fenwick! Will recommend to others looking for new vehicles w/out hassle.

Ivan and Harrison did an excellent job over-communicating and coordinating the repair of my truck -- I appreciated the time they spent speaking with me and trying to troubleshoot Toyota refusing to cover the repair. I was a little frustrated that the alignment had not been dialed in and ended up taking the truck to Firestone and they were able to get it squared away and driving well.

Thought I?d be dealing with my fleet repairs for weeks, but it only took a matter of hours to complete.

Cashier was on a personal phone car. She did not acknowledge me and had little interaction with me. Waited and waited for someone to assist to pick up my car outside. I finally went inside for assistance. Only then did I get help. This visit was not up to exceptional service that I normally receive at Toyota Autonation.

Michael Biggness continues to surpass my expectations on his customer service! He is professional, keeps me informed and lets me know of any issues found during the safety inspection of my Tundra! I will continue to Michael Biggness for all my Toyota needs.

David was outstanding. The free rental was awesome

I’ve had a few bad experiences with them since AutoNation took over. I don’t recommend anything that I don’t trust.

Great service. Five Stars all around!

Always fast with the 5k miles service. Would recommend.

professional, reliable, convenient and prompt service. The folk at the Las Vegas dealer on Sahara have been very helpful

I worked with Tim at Auto Nation. He was very accommodating. He provided great customer service. The staff was very friendly and the service was extremely fast!

Have been here for years doing my service maintenance. Great customer service, honest and everything is explained. Highly recommended!!!

Felt pressure to have more repairs done at an expensive cost. Leaking radiator turns out to be from cheap hoses installed at this dealership Less than a year ago . The hoses I had originally were replaced about a year previous. Joey stated I needed these better hoses so I had him go ahead and replace them in July. Now they started leaking ,although no cost to me for this replacement it has been an inconvenience to me and took 3 days to fix. I do not think I will return to Toyota for service anymore

Wasn't happy with two other dealerships in the area and this was my last stop before going to a small shop. Very happy with Joshua and the process. Will be taking my car to him in the future.

From initial inquiry to actual contracting a totally seamless process. Customer satisfaction, attention to my interests and concerns constantly on display and in the end I have the automobile I needed and wanted at the price I felt fair and honest given the car I expected to be driving for years to come. A shout out to Daniel and Scott; 2 truly capable and professional individuals that proved themselves a credit to the Toyota organization. Mr Donaldson

I’ve always been happy with auto nation service and I’ve never had a problem before. The service always took between one to two hours . But this time I had to wait for five hours. I think 5 hours for simple routine service is too much. I understand you guys are busy but you have to understand your customers are busy too. I hope you fix that other than that keep up the good work.

I found them to be trustworthy over the seven years,

Only buy from them if you want to get VERY screwed over. Used car inspection is a joke! Problems started day after driving off lot - multiple problems!! Bad transmission fluid, inspection stated good. Battery dies day 3. Windshield wiper motor bad. Transmission problem that required computer "update" Low oil indicator problem. So many hassles and they sold a very unsafe vechicle. Try to sell it back or trade, haha. They offer you $8K less! They know how to screw people and not take care of customer. Will never recommend - not a good dealership!!

Super fast service and super friendly staff! I got everything I need!