awesome service at autonation toyota of Las Vegas!!! will be buying my next vehicle here. highly recommended

My Mother and I purchased used cars from Toyota and had excellent service with Pape. He was patient, thorough, and polite. Toyota company is known for excellence in service. I like to shop at this type of company that takes care of their customers.

Efron was the best salesman I have ever worked with so pleasant not pushy and tried really hard to find what we wanted and found it.

Friendly and great customer Service go and see Roy T in the service area and for sales Ernesto C

MY EXPERIENCE WITH TOYOTA SERVICE HAS ALWAYS BEEN EXCELLENT! THE PERSONAL RELATIONSHIP I HAVE DEVELOPED WITH MARK GUILFOYLE HAS ALLOWED ME TO BE CONFIDENT THAT EVERY TIME I BRING MY VEHICLE IN FOR SERVICE IT WILL BE DONE IN A PROFESSIONAL AND COMPETENT MANNER!!!

Great service from Kevin! This dealership keeps my 2013 Corolla running like a top. Thanks guys.

Clean & the staff are friendly

Toyota Care is great. The staff is wonderful. Friendly and nice. Quality all the way.

Drove in without an appointment, after I discovered that my passenger side window had been smashed in by a thief. I had my car back the next day. Wonderful crew!

This is a long story but I’ll try and keep it short. About 6 to 7 months ago I made an inquiry online about a Toyota Tacoma at Autonation. I received an email from a rep., Jon Portugal, asking if I would like to come in and look at what they had. I told him I appreciated him contacting me but was not ready at the moment to make a purchase but to keep me informed. This went back and forth for months. Finally a week or so ago my wife and I decided we definitely needed a new vehicle, probably our last new car. The people at Autonation were phenomenal, especially Jon Portugal. We test drove the Tacoma, then a Camry and then a Rav4, which in the end was our purchase. Jon was very personable, informative and a pleasure to deal with. And Scott, the finance rep. Was just as exceptional! With our down and credit he set up a great package that was well within our budget. Thank you Autonation for a great car, great financing and the friendly and professional people we dealt with. Your organization is without a doubt the best in the business! We feel like we found a new family in Jon and Scott. Jon told an associate that we were his aunt and uncle, I got such a kick out of that! Thanks Jon, Scott and Autonation 🙏!!!

AWESOME

Always feel my car is important to this dealership!! Ivan is the one to talk to!!

Fantastic help from the service team there. Did an excellent job

Great service on the Car Sales side Kay Kay is very good I highly recommend him I also highly recommend Joey Martinez in the service department both of those gentlemen are the definition of professional.

I’ve been going to this location for the past few years to get my car serviced, and I’ve never left disappointed. The customer service is welcoming and professional. The timeline given for service has always been accurate. Most importantly, the communication between staff, technicians, and its customers is the reason why I always come back! Ivan is the man to go see if you’re having any questions or concerns regarding servicing your vehicle!

Service person very knowledgeable and honest. Pleasure work with people like that.

Always great service when the service provider is *Ivan*. He is always friendly and professinal?

I have bought 1 vehicle so far at Auto Nation Toyota and at my suggestion, 2 others have also bought new Toyotas from AN. From the sale experience to the service side, it has always been a very good positive experience. Also, the facility is first class and super clean. I realize some people think that a lot of dealerships are overpriced, but I have to say I think Auto Nation Toyota delivers excellent value.The team their is also very friendly and professional.I just recently had another very positive experience with Michael Bigness, my svc advisor and AN Toyota where I needed to have an issue resolved quickly and AN Toyota came thru once again! This is why I remain a loyal customer and encourage everyone to check and see for yourselves. I challenge anyone to show me a better value!

Best place in town for servicing your Toyota. Ask for Jose.

All went much better than I my past experience with car dealers.

Mark is an excellent service rep. I am and will remain a loyal "customer" of his!!!!!

Ivan is my go to person when it’s time for my car to be serviced, I highly recommend him for many reasons anytime I texts him with questions about my car it never takes a whole day to hear back from him usually five to ten minutes at the most and even sooner than that. He’s mindful of my budget and has a consistency about him which I have come to rely on regarding information and upkeep of my vehicle. Very polite and apologetic when the service time of my car takes longer than expected.....Thank you Ivan keep up the good work.....

I looked on line the night before for new cars so I had an idea where to go, what I may be interested in. I got to Toyota Auto Nation i was greeted by Andoy in the parking lot told him I was looking for 2 particular cars, he went to find them. After we looked at them I let him know I was only looking that day & was not planning on buying anything yet. He was understanding I wanted my husband to be with to look as well, before any final decisions. he was not pushy at all. After talking with husband & looking again at the Yaris iA with husband ( the same night), I bought it. Andoy helped me with paperwork then we went & finished up with Scott Forslund. They were both helpful. I liked how Andoy did not try to force me to buy something I may not like & he agreed I should have husband with for any final decisions.I would recommend Toyota Auto Nation.

Always delivers service as promised and always nice to have my car washed after each visit.

Great dealership and friendly service.

Five star service. Always satisfied with the service department.

Vey Professional and honest which is hard to fine in a service dept. Eric was helpful and only sold me on what I needed.

Everything at AutoNation has been quick and painless every time I’ve gone. I’ve bought my last three vehicles from there and I couldn’t picture myself going anywhere else. Steve Tenwick was, professional, helpful, and was able to get me into the car I wanted at MY price. The same goes for servicing my vehicle. They’re honest, efficient and don’t try to suck you in with unneeded services.

He knows his job. He explained what was the problem on the car part with respect.

As always quality service and excellent service from Jose Jimenez. He is the Best in what his doing. Very professional in his work ethics.

I went to look at a Toyota Tacoma TRD off road and I was just looking . I went for a test drive and 3 hours later I left with a truck at a good price with the coverage for the truck from Toyota included . I will definitely recommend them and will be back to get my next truck in three years ! Thank you

Prompt efficient service. Work was completed when promised

Great and prompt service?? Very reasonable pricing??

The process was fast and painless, from the appointment call, to the reminders of said appointment. They were on top so I wouldn't miss my appointment, once I arrived. I spoke with Michael B at the service department who was extremely professional, polite and helpful. Top notch customer service.

It was overall really good experience and it was done within time

Ask for kk he is knowledgeable and terrific in every way

Excelente servicio al cliente

Quick and efficient service

I love bringing my car to this dealership! Joey my Service Tech always assures that my vehicle is very well maintained. He informs me of my cars needs and makes the necessary recommendations where he sees fit. Joey always has my car ready for me in a reasonable time frame & he always has my vehicle washed as a courtesy! I highly recommend AUTONATION Toyota to all of my friends & family!

The people at AutoNation Toyota Las Vegas are friendly and knowledgeable. The Service Department is great!

My service advisor Ivan Mandapat was a very good and helpful service advisor, everytime I meet him during my services he always informs me of everything that needs to be cared for with my vehicle before the service is actually done.

What a Great Experience with Ivan he really knows how to make you feel Welcome.Great Customer Service it's Good to have him when it comes to My 2008 Camry.Thank You

Ivan is the Best Service rep ever! Always professional and thorough. In the 5 1/2 years I’ve had my Toyota RAV4 I have never had any issues with the service that has been provided through the Autonation Toyota service department! Best experience always!

Service was good, I have used Autonation for a lot of years in different states. The service and buying process has always been easy and friendly.

Friendly and fast parts pickup

Mr. Jimenez is professional,knowledgable and a very caring person I am very pleased with his work.

My appointment with AutoNation Toyota was excellent. Tim Phillis, the Service Advisor recommended the needed work for my car and it was done in a timely manner. I greatly appreciate his experience, advice and professionalism.

fast and friendly

Our service/maintenance Ivan Mandapat gave us a great/fast service.

Our car would not start and was towed at our request to AutoNation Toyota, Las Vegas. We have had our Toyota Highlander serviced there ever since we relocated to Las Vegas. In less than four hours, the technicians had identified and remedied the issue! Their attentiveness and short turn-around time in servicing our vehicle resulted in minimal inconvenience to us. Thank you AutoNation Toyota Las Vegas and thank you, Roy!

Don’t waste your time checking out any other dealership in the LV area. David and Adrian will take amazing care of you. I won’t buy another Toyota anywhere else. 5-stars!!

Toyota has always provided me with excellent workmanship. I never had any issues after my car was serviced.

My service advisor Jonathan Lobos is a great asset to your company 👍🏼

Excellent service; friendly staff.

Amazing!!! Joseph Packeer was outstanding to deal with. Thank you for your help, and by the way were enjoying the C HR. Its a great car!

Very friendly people! Love the service coupons! Highly recommend!

Reliable and efficient sservice

Love Auto nation , great service and advice, will not go any other place

Informative Tech Writer, good communicator. Comfortable waiting area. Delivered at time promised.

Will definitely keep coming back for my car schedule service appointment here, especially I would like to say Thank you so much to my service advisor IVAN MANDAPAT! He's really a good help and honest when it comes for next service of your car and giving advice. 10 stars for rating! He will treat you like one of your family! All employees are accomodating. Clean and nice place while waiting. Highly recommended! Keep it up!👍🏻

Great Service. Sales person Kevin Castuera very informative and professional.

Michael was great, friendly, and super helpful during my entire experience! Would definitely recommend!

I had the 8 am service appt on Saturday a very busy day. My experience was great from start to finish. Very well organized, wait was minimal and was exactly what I was told. Car was washed and ready too go!!! I did have a question about a light in my car so I ran back in to my service rep (Mark) to ask about it and he took time too come out and take car of it for me. Thank you Mark for making my busy Saturday go smoothly. I will return for my service at this location from now on.

As always, the expert, professional, and caring, service/customer service, provided is, "top-notch"! I am fortunate to have Michael Bigness as my Service Advisor. He answers my questions in a format I can understand, and lets me know how to keep my Prius V in good mechanical order. He is proactive and engaged. Sophia, in Customer Service, made renting a car simple. She was professional and helpful, while expediting the process. I left AutoNation Toyota feeling confident that that these Specialists had everything in control. Thank You!

My Camry Hybrid in for alignment. As always my service manager Tim Phillis delivered on time, work complete and well done and always with his friendly call me by name attitude.

We just purchased a 2021 Tacoma truck. We knew what we wanted, model, package, and color. Joseph and Steve with internet sales were very helpful, found one exactly like we wanted, that was expected to arrive. They kept us informed of dates and possible delays, but it actually arrived quickly once it was made. We are very happy with the service we received from AutoNation Toyota! And we love our new truck!

Took our truck in for first service. We were in and out in less than one hour.

Scheduling service for my car due to a parts recall was smooth. After I got checked in, I asked the rep how I’d be notified the car was ready and was told they’d call the number on file which was my home phone number. I asked to be called on my cell phone number since I’d be out and about and left my number. The rep said he would, jotted down my cell number and asked if I’d like my records to be updated with the new number, to which I said yes. Six hours went by and I never received a call, so I call Autonation Toyota for an update. They pull up my information using my home phone number—the number that should have been replaced with my cell number. I find out my car was ready to be picked up 5 hours ago and they had left a voice mail on my home phone number.

As always, my professional and knowledgeable Service Advisor, Michael Bigness, was proactive and accurate, in helping me keep my Prius V in excellent running condition. The Service Technicians are top-notch. They perform the necessary work with, "surgical precision". Always done properly; in an efficient, effective, and timely fashion. I am confident in the accurate advisement this Team tenders. Sophia, in Customer Service, made renting a car simple, fast, and pleasant. Her professional expertise expedited the process and I received a great car that met my needs. From ""soup to nuts", AutoNation Toyota's processes are well structured and organized. All necessary steps are completed in a smooth and timely fashion. I am always confident that my car's mechanical needs will be well met with honest efficiency; with no confusion nor stress. Thank You, to the entire Service Team, at AutoNation Toyota, Las Vegas.

Just purchased a new 2020 Camry in October. I brought it in for its first oil change. I was able to make a same day appointment and it was completed in an hour. Costumer service was great and made the process streamlined. Additionally requested a quote for some scratches on the side of my car. They emailed the quote minutes after I left. Love Autonation Toyota.

Thank you Lexi Dudoit for our seamless purchase of RAV4 ! We love it!

Fast & great service 🤙🏽

AutoNation Toyota Las Vegas service was amazing. They were faster than the originally announced service time. They were extremely professional and helpful. The explained all that would be going on. Michael, you rock!

Michael, my service advisor is courteous, knowledgeable, and definitely customer orientated.

Very pleased with my service advisor. He is very customer orientated.

Good Service car available while my car worked on

Michael always provides the best service. The mechanics did a great job. My 2017 Avalon looks and drives like a new car! Thank you.

The vehicle was serviced and returned promptly. The staff was very professional.

All around good experience. This is my second time having my vehicle serviced here. My only quibble would be that the scheduling agent did not accurately relate my service needs to the service desk, so there was some momentary confusion with the service agent as we finalized the order - no big deal. Everything was friendly. :)

Michael Bigness is so friendly and helpful! I’ve gone here twice to do my car servicing and I haven’t had any problems. The wait is around 1-2 hours but they have plenty of seating inside with a tv.

Excellent customer service provided by Kevin G. and entire staff.

Good customer service. My car has no problem. Updated .

This is the third car I have bought through AutoNation and Scott and Jon in AutoNation Toyota Las Vegas really went the extra mile to find the best vehicle and loan for me. They listened to my needs and put me in the best car for me and my family. AutoNation Toyota Las Vegas was not only considerate of my families needs but also considers the needs of their communities. You can see this through their charity partnership with the Susan G. Komen Breast Cancer Foundation - " Drive Pink

I had broke down in my new Rav4 on the way to Vegas, which was scary with just me and two kids! The gas pedal literally stopped working in the middle of the Mojave on a steep incline. I called into the dealership and Joey took care of everything. They gave us a brand new rental van (which the kids loved) and allowed us to carry on with our vacation. I got frequent updates from Joey and he made sure my car was safe to drive back home. Really excellent customer service.

Went well, fixed all of the problems and gave us estimate on price.

I gave 5 stars for Timothy Phillis. He was my service advisor and he was great. He is kind, polite, and professional. Thank you Tim for making this business look good, Joseph Price.

Had an exceptional experience working with Tanner at AutoNation Las Vegas, the entire purchase process took less than an hour, staff was friendly and professional. I would recommend this dealer to friends and family. Jv

Auto Nation Toyota has always treated me nicely. They work fast and constantly upfront with anything that can come their way before to do the repairs. Great culture

We brought our car in for 20,000 mile service. Jose assisted us. He did a great job. He answered all our questions we had on our second car. Very impressed with his knowledge. He advised us when our car would be ready and it was ready right on time.

The customer service was great, from the initial call to making a service appointment, through dropping off of my vehicle, to picking up my vehicle. The entire process was seamless. They have my commitment to servicing my car. Thank you.

I have been using AutoNation since 2002 and recently the service is getting better and better. This is my 3rd Highlander and I just am wedded to this car. My service Advisor is David and he is the best. Being a senior, I am aware of how we are "taken Advantage of" because of our age, but NOT HERE!

Went in for regular service on my car and def recommend AutoNation Toyota. The check-in was super smooth and the assigned service member was friendly and helpful. They finished quite quickly and washed my truck to boot! Nice!

Jose is friendly, professional and competent. He accommodated my request for a late afternoon appointment which I really appreciate.

Ivan Manapat has been great with the maintenance on both of my vehicles!!

Good job. Very nice place, ? Friendly staff and great place for waiting while they doing the service

The greeter in the service dept was very friendly and helpful. The service writer was great! Very attentive and made me feel like a valued customer. My only issue was the cashier. My personal bank card would go thru and she acted like that's never happened before. I used my Amex and have reached out to my bank for an answer. Just too bad that a great service experience was deflated by someone that really doesn't care. Also there were two people sitting in the customer lounge not wearing masks. Whose job is it to make sure everyone in the dealership is in compliance with the mask mandate.

I am very satisfied with my service visit at AutoNation Toyota Las Vegas. Mr. Martinez and Mr. Mandapat was very helpful taking their time to check me in immediately and within less than an hour of service to my car. The place is commendable and organize. Thank you again!

I love my car nice environment nice customer service very profession thank you Ahmad reshad for helping me appreciate that you the best

Emily was helpful and friendly is my second time to buy the car on that location good customer service thank you Emily I love with car

Ivan is great, knowledgeable and always helpful. I know I have a choice in where I get my vehicle serviced and I choose Toyota based on how I?m treated and the results they provide.

Very A+ service. Tentative to the customer and needs. I was very satisfied with my experience at Auto Nation Toyota.

Ivan from Toyota's service department is amazing. He always makes me feel like I am the number one priority when I bring my car in for service. I would never go anywhere else because of his dedication to his customers!

The service department was on time and very professional. The car was finished within one hour.

my service tech Michael is so nice and helpful

Everything was perfect from the beginning to finish

Great experience as always! Michael was helpful and texted me when my car was ready to be picked up. It also got done about an hour prior to what they had told me, so thats always good too! Thanks Toyota!

Jonathan Lobo our service advisor is outstanding! We have had both our Toyotas in for servicing. Jonathan always keeps us updated and make sure that everything is repaired and completed in a timely manner

Class and the people are helpful

Tim is my service adviser and he's great. Let's me know what's needed and car is usually ready before the estimated time!

Best service go with tim he knows

Great service! Very friendly staff highly recommend it!

Very accommodating personnel.

The service was done a lot faster than I expected and the rep was very informative and helpful.

Steve Tenwick was the salesperson who helped me and I was very pleased with his knowledge and patience.

Love the car and the salesman made it happen. Good financing. I was mislead about warranty charge.

Mike was very professional and provided excellent customer service

Worked with Mike Corbo to get a used Camry. It was the second Camry we have bought from him. He was very helpful, and will be the only person we buy any other Camry's from!

Outstanding customer service, great pricing options with AutoNation precision parts, and a carwash at the end. Couldn't ask for anything more!

Outstanding customer service, great pricing options with AutoNation precision parts, and a carwash at the end. Couldn't ask for anything more!

Service writer Joey was very professional ,courtesy and knowledgeable..great guy...

Had a very helpful conversation with Jose over the phone about servicing my car. The maintenance light came on and I needed a smog check. I made an appointment. When I arrived, everyone did their job seeing that I was directed to Jose. He wrote me up and directed me to the waiting area. In a short time, he came over and explained my options. “We” came up with a plan together. My car is older and needed some updating! He had checked my records of previous services from my former locations and we also considered my plans for the future use of the car. They were able to take care of everything as promised in one visit during the allotted 3 hour time period. The price was reduced a little from the original agreement, which was a pleasant surprise! Jose even saved me time by helping me with the smog certification, which being an older person is fussy for me. That was a huge relief for me! He made a future appointment for me as well so I can keep the car updated. The waiting situation was comfortable with several options so I could move around. There was free cold water and the bathroom was very clean. All the customers seemed content and the rest of the staff was very cheerful. I was surprised at the number of people there and took that as an endorsement of good service, as it was my first visit, but not my last.

Jose is very helpful..He always helps me with my oil change

No problems everything went perfect. Very helpful company & employee's

William Lima, in trato profesional y un excelente servicio

The entire process was super easy, hassle free, and quick. The representative that assisted me was Christopher. He was super helpful and polite, and he answered all of my questions. I felt like I was in the right hands.

Good customer service,fast efficient service

I felt so comfortable with the Salesman's (Jimmy Irvine) knowledge and willingness to go the extra mile without making me feel rushed. The Finance team was great as well!

Great job, Kevin was very friendly and helpful. Kudos

Tanner, Provided me with smooth car sale experience. Guided me through the process and new the truck inside and out. Love my new truck. Thanks Chris Arambula

Easy in, easy out, and my Prius was done faster than estimated. Also, the maintenance on my Prius had been deferred for way, way too long - honestly I’m shocked it’s still even running - but after changing the tires, brakes, oil, and transmission fluid, the car is now getting insane gas mileage. I don’t understand how I could see a 40% increase in mileage even from all that stuff. Anyway, I’m very happy with the work they did..

Micheal was very helpful and not pushy about the service I needed for my car. He laid out a great plan of what was most important and now I can plan my budget in order. We have been here several times now and even though it is a bit further than other dealership, we plan to return over and over again because of their top rate customer service.

I love the customer service and attention given by autonation buying and service a car is very easy no problem! Highly recommend it!!!!! I love this place !

I have been going to Auto Nation Zion West Sahara. My service advisor is Ivan Mandapat, and would highly recommend that ask for him if you need service for your vehicle. He is very nice and will advise what needs to be done with your vehicle. I bought my RAV4 2019 and this is my second time to do maintenance and they always finished in hour. Thank you IVAN, you r the best👍

Ivan is always helpful and friendly.

great service

Very helpful and friendly staff. They listened to what we needed and delivered

Ivan from the service department did an outstanding job! A go to guy! Highy reccommended!

Always professional manners and on time as promised particularly the service department

Great service from advisor Ivan. Very professional and honest. I will go to him again for my next service. I like how he always gives an estimate in writing, too.

I own a 2005 Prius, a 2015 Tesla S 90D. Toyota AutoNation in Las Vegas and Michael Bigness my service manager make it so easy to get maintenance and repairs. Everything is explained and priced out. Needed maintenance info is always provided. Service is available immediately and expedited. Tesla -- no one to talk to, they will fix the problem, if you can reach them, but never tell you what else you might need. Buy a Toyota, not a Tesla.

Ivan from the Sahara Location continues to provide me top notch service. I appreciate how recommends what needs to be done first and what can be done later. This facility is following CDC guidelines to keep a safe environment for both patrons and employees. Thank you for that!

Employees where pretty chill and straightforward on my questions, thank you Anthony for taking care of my SUV

Went in for service, Anthony and the rest of staff was friendly and helpful, compared to other dealerships this was a warm welcome . In the past with other dealerships when getting service they would be pushy on selling me a new car or follow me around trying to influence me on buying another car. This was nice change of pace I actually referred a family member here since they where ironically looking for a suv to buy.

Staff are friendly and good quality service. Facility is clean, nice and complete .

IVAN MY SERVICE WRITER IS GREAT HELPFUL VERY KNOWLEDGEABLE 💗💗💗 LOVE MY 2018 TACOMA💗💗💗

Always a pleasure dealing with Mark G. He explains everything and I know I'm getting the best service. They keep my Tacoma in tip top shape. Mark Taylor.

The service staff members very helpful with keeping me informed on the progress of my service.

Thanks to Ivan Mandapat (Service Representative) and his mechanic for EXCELLENT SERVICE!!! They always take great care of my vehicle for over 5 years Highly recommended.

Ivan at Toyota is amazing, he is honest and an asset to Toyota. I brought in my vehicle for service and made sure all of my concerns were addressed. I'm a happy Toyota driver thanks to the service Ivan provides. I had a scheduled a service on my Tundra ahead of time. Little did I know that day before my service a family member would pass away. I still made it to the service appointment the day scheduled. Ivan saw me under the weather and made sure I was well taken cared of. I can't thank Ivan enough for making my bad day into a better day. Because of Ivan I will continue being loyal to Toyota.

Ivan service manager always making sure my vehicles get the best service every time both vehicles check by the techs mechanics.

Excellent customer service @ Auto Nation Toyota on Sahara in L as Vegas ! Attractive pricing on vehicle w/ Toyota factory discount for 2020 model. Only final steps in Finance were slow, as buyers were numerous.

Bought a new 2021 toyota tacoma v6 4x4. Good price. And a 2015 gmc sierra denali 5.3 4x4 .Best toyota dealership. Ask for luis palafox . Best customer service not pushy. Sells men

Alexia Martinelli was a great help in the process and was doing the best she could to get me the best deal there was! I appreciate all of the assistance and customer service I received!

Everything went well when I phoned the dealership, made an appointment and was taken care of by the service writer. All was under warranty and our Rav4 was brought up cleaned and sanitized.

Jose Jimenez was our Toyota service rep. Jose displayed excellent customer service. From the start, he was very informative and explained everything to us very clearly. He was knowledgeable and courteous. Thank you Jose!

Your Service Technician Ivan is terrific. He's professional, friendly,knowledgeable and honest. It's great also when he recognizes you and asks about family. I would definitely recommend your place for auto servicing all your personnel very professional and atmosphere when waiting is great! They also are practicing Social Distancing and all personnel wearing masks felt safe while waiting for my car to be serviced.

😁Very Good. Friendly, Helpful.

Great People, Great Service.

I have always had Great Service at this dealership.

When I arrived i met with Jose Jimenez and he was very polite and professional. He explained what was going to be done. My wait time was good and the waiting area was clean.

They always do such an amazing job. I came in for some work to be done on my car. They got me in and out in a timely manner.

Michael Bigness is incredible and the reason I keep coming back. He is honest, informative and I feel that he always takes great care of me and my vehicle with every visit I do here. He is the reason I keep coming back

Great service. Prompt service. Kevin, my service advisor was great. Very informative and very engaging. Overall an excellent experience.

Fast, friendly service. The service reps are very thorough and helpful in recommending what services are essential. I trust my car with Autonation Toyota.

great

Automation has always been great. Thankfully I'm not at service much but Chris and his team always do a fantastic job when my ride needs work.

Great sales person. Love Jim the Thai guy. Go there ask for him, he would sell you what is best for you!!!!

I serviced my car with Roy T, , he is very knowledgeable and excellent adviser that trust, also understanding, helpful and friendly that make feel customer happy to be servicing our cars at this location.

You need to ask for Jimmy when you get there. The easiest car buy ever. He was great.

A very clean place in these times, Ivan always a cool guy, thanks for the good and fast service y’all give to your customers.

Amazing customer service. Absolutely phenomenal working for such a fun yet professional team! From Jasmine, Don, Johnathon and a list of other helpful and friendly employees, I was grateful to have come in.

Good service, nice dealership

Good Service, I have been a customer since 2002

I bought a new 2021 Tacoma here my salesman was Rances. I will say I cannot stand the car buying process itself it’s shady and very annoying, this was not the case. I contacted him over the internet and he provided all the info I was looking for and was prompt and polite. We agreed to a price and a few weeks later the truck was here, no changed pricing. I would recommend Rances highly, there was another guy name Eric G. who gave me the keys cause Rances was off the day I picked up the truck and his customer service was excellent as well. Compared to my other experiences this one was very pleasant.

My service advisor is Ivan his very courteous and friendly.

As always top notch service! Our 2008 Sequoia has been serviced here since we purchased and nothing but positive experiences. Tim Phillis always goes above and beyond, keeps us informed. Most importantly I trust him and never worry about being taken for a ride. Keep up the good work!

While driving in from California the water pump on our Tundra decided to fail. Took my truck to AutoNation Toyota on a Saturday and they replaced my water pump same day without an appointment. A bit expensive (as most dealerships are) but the customer service was exceptional. If you’re in a pinch and need repairs to your Toyota I would recommend them.

Excellent service (Ivan) always ready to serve with good recommendation of how’s your car

Tim Phillis is wonderful to work with. The service department takes great care with my car.

It was an awesome service and they make my car looks brandnew again and friendly people..

If you schedule it and get it done, would be better. Also have options to pickup dropoff your car or yourself to/from office.

I bought car from centennial Toyota and was not happy with the customer service I received during a service visit. I am much happier with the customer service at auto nation.

Excellent experience. Thanks, kk

Wonderful service and the only place I trust my car too. David is my service person and he knows everything that my car needs .

Just wanted to thank Mr Michael Bigness, the last couple of times that he has helped me out, he has been a professional advisor and kept me up to date with all my service needs to my car. I can appreciate him and the professional atmosphere it is in Toyota Sahara Services.

José Jimenez muy atento y profesional en su trabajo. Gracias

This is my first experience with the service staff. It was so simple and smooth and easy. i appreciated how easy this service was as i have limited time in my weekly schedule.

Excellent experience with AutoNation Service. My service tech, Michael Bigness, was genuine and efficient. He did exactly what was required and didn’t try to upsell me. Bottom line: I spent half of what I expected to. Walked away amazed and pleased.

I had an extraordinarily great experience with Roy, in the service department. He was professional, kept me informed and had the work done beautifully! I would recommend them and Roy in service to anyone! Thank you!

Mike, the service rep, was very friendly n kept me inform the necessary steps to fix my car the whole time. the only complaint I have is part of the process involved the car computer. after I left the AutoNation, I went to get a smog ck for my car reg. I came to find out that after the car computer was adjusted, I have to drive it for x number of miles before I can get a smog ck via the computer. needless to say, I had to pay for the failed test, and had to go back again to pay for a retest. other than that, the services were very good.

Ivan and roy just keep up the good job your two are excellent !

I have purchased two Tacomas here, over a period of 12 years. The service department has always been the best .

Had brakes done and had a little prob, Chris took care of it and I’m very pleased

Luis was very help. They answered all my questions. I’m very grateful that everyone at the AutoNation Toyota took the time to find the car of my dreams. They did all the work!!!!!!

The staff here is great! Service Dept. Rocks ! Sales Dept. Always has great deals Bought 2 vehicles from here in the last years!

Always great service and friendliness

Service rep Joey was fast, organized, and professional.

My second new care from this dealership. They have been great to work with.

Excellent and effecient service

Give Tim Phillis a raise! He does a great job for me year after year!!

Ivan is the go to guy over here. Don't sell yourself short when it comes to service, go to Ivan and he will take care of you! Prompt, professional, and caring!

Fast Service, super friendly staff. Bought a car from them last weekend and am very satisfied.

Clean

Service agent Ivan M. has been excellent. He's very efficient, knowledgeable, and fair. He has been my go-to-person for service issues on my Toyota for the past 2.5 years as he's been very straightforward with me. Also if in need of service of your Toyota, their service department at AutoNation Toyota Las Vegas has been very good too. I haven't experience any negative issues. The service is very clean and they are very courteous.

This is my second Prius bought here. Brought it in for routine 6-month servicing this week. Jose Jimenez was very nice as usual. Took a little more than an hour. Good job.

Fantastic Service as Always. Jose my service advisor was Courteous and Professional. Their the Cream of the Crop at AutoNation Toyota Las Vegas

I've shopped at many dealerships before making my purchase. I purchased a 2020 Camry XSE with AutoNation because of Jon Portugal's outstanding customer services. He is very knowledgeable of the vehicle I'm looking for. He answered all my questions. Without hassle and bustle, within couple of hours l drove the car off the lot. Thank you Jon for help. I love ? my car!

I purchased A RAV4 SUV from Auto Nation Toyota on November 28, 2020. My agent Jon Portugal was respectful friendly, courteous and very professional. After I told him the vehicle I want, he asked his co-worker to show me the the different models and thoroughly explained to me different features of all models. Excellent team work.

Surprisingly a very good buying experience. No pressure and the salesperson listened along with the management team

The Service Technician Mark Guilfoile always takes care of me with short-notice appointments and getting me in and out when the time comes.

Excellent across the board!!!

Went in for my Rav4 maintenance after 2 hours almost, drove off happy and satisfied. Easy making an appointment and Ivan was very helpful and nice. See you on my next visit.

Ivan Mandapat is a true pro at his Job. Alway answers all questions and concerns of my truck.

Workers were very friendly and helpful. I came in for an oil change and on the way the wheel started making a weird sound. They heard the sound and took a look (just a rock lol). When the car was ready to be taken, rather than call for me they came to me directly, which ensured I would hear them. Overall great and I'm glad these are the people taking care of the car

Great staff and service. I recommend to anyone.

AutoNation Toyota is the old Desert Toyota on West Sahara. I chose this Dealer for servicing my RAV4 because I like their service. My experience with other dealers' service was subpar; and I looked for the better service. AutoNation doesn't clean my car after the service though. That's the reason for 4 stars. If they start cleaning my car after the service, they will get 5 stars from me. With car wash or without, I will still take my car for service to these guys. UPDATE: They get 5 stars now. They wash my car after the service. My new service manager, Ivan is an auto ex-mechanic. His knowledge helps me use my car more efficiently.

El mejor trato muy amables el mejor servicio

All was good!!

Kevin Grady was amazing. Great service!!

I was very satisfied with the service, My service advisor Roy T is the best easy to make an appointment and their service crews were polite and courteous.

I want to share my fabulous recent experience at Autonation Toyota Las Vegas. The Manager, Cesar Ramos, is an authentic gentleman who located the right person to helped me with the car of my choice, and I am delighted. His personal customer service is the best I have ever experienced! The Toyota vehicles are the best! I would highly recommend buying a vehicle from Autonation Toyota Las Vegas. Always, It is worth what you paid for! Thank you so much, Cesar. You and your team are awesome!

I have been Toyota customer 10 years. I purchased 3 cars from Toyota. And been serviced for the past 10 years. And always have been good experience service. But! My last two visits was with teddy and the first one was bad but my last one visit was the worst ever.

Scheduled my service next day. Reasonable waiting time. Washed and sanitized my car. Kevin Gary was very helpful and nice.

Mike Bigness is the best of the best what can I say. The whole team is amazing from the great advisors to the amazing tech’s I would recommend this place to everyone.

David Schumer was courteous, honest, and helpful.

Highlander was taken in for a routine service. Everything was done satisfactorily. Service advisor was excellent and kept me informed at every step.

Friendly salespeople and a great service department, which I use exclusively for my Prius. However, upon my last visit, Thanksgiving week, I was really disappointed to see the lack of mask compliance (whether covering nose AND mouth or worn at all) by both staff and customers. I know we’re all sick of this, but the more we each do our share to get to the finish line, the sooner the economy can seriously start recovering. Restroom is clean enough and I saw a custodian wipe down a table once. It’s smart to just wipe down your own space if you’re going to do any work while waiting.

Excellent Service...All people were nice and helpful

Excellent service.Friendly tech reps and customer service . Well informed as to future maintenance on my car. I have two cars that I take there.

I purchased my 2014 Tundra Crew Cab truck last September.....first one they had gotten in! There was absolutely NO pressure from my salesman....made it a great experience. This is truly a wonderful truck. Every time I have had servicing done (routine), the entire staff has been very helpful. I ordered some additional items...tonneau cover etc. They called me immediately when the items came in. This is a 5 Star dealership!

This was the third lease we have had through this dealership. It was as quick as this process allows, in spite of a pandemic and a software glitch.

I bought my 2014 Highlander from AutoNation Toyota Las Vegas in March, 2014. I've always taken it there for servicing. Never had any problem with the work done or the service dept. representatives. My current visit Friday, 11/1622/2020, was no different. Very professional treatment from Michael Bigness, and especially since we're in the middle of the Covid-19 pandemic. The facility was set up to handle the situation and did it well. The servicing of my SUV was excellent as usual. I will continue to have my Highlander serviced at this facility.

I had a passenger airbag recall on my '05 Matrix and when the parts were made available, they contacted me and had me schedule a time to bring it in. Once I had checked it in, I was told approximately how long it would take and they were pretty spot on for the repair time. I was able to browse their inventory on the lot, and then go next door and get some much needed shopping done. They always take care of me at AutoNation, I know exactly what I am getting when dealing with them!

Enjoyed a pleasurable process in the purchase of my new Toyota Tacoma. Each step was very transparent, and had few questions as a result.

Awesome service! Thank you Kevin serviced my car.

I went back for my 2018 Toyota Camry for scheduling maintenance with Kevin Grady. as usual he always give me his best for services. Thanks for the great services.

Made most of the deal over the internet with Jorge Montersso, everything went very smoothly. I am happy with the results.

This visit to Toyota Auto Nation on West Sahara in Las Vegas met the same high standards I have come to expect at this site. I have worked with Jose Jimenez as my customer care service representative for many years now and trust him implicitly. He is always personable, professional and listens to my concerns. I trust the work completed and trust that nobody is going to sell me something I do not need. In short, this dealership and these people are the best and I will continue to recommend them to my friends.

This was the best car buying experience ever. One positive light in all of this darkness of the Pandemic. K K is very knowledgeable and patient, a genuinely good guy. Was able to find a vehicle that fits my budget far more than my previous vehicle. Thanks so much for everything Auto Nation!!!

Un excelente servicio 🤗

Great, prompt service, on-time delivery

Excellent service. Greeted promptly by the service technician who was knowledgeable of the work to be performed and if I needed either courtesy transportation or was being picked up by someone--the latter.

I always go to this place every time I had my car maintenance because of the ambiance and the people working there.

Teddy did a great job.

My experience at the Las Vegas Autonation Toyota Dealership was fabulous. I was initially concerned that I would purchase my vehicle from another Autonation dealership since i would be living in multiple locations summer and winter. My concerns were not warranted. The service was great. Everything was done in a timely fashion and exactly as requested. I needed some additional guidance after the service and received great one on one support. I will be happy to have my service needs met at this dealership.

They bought my Prius and I did not buy a car from them. The process was painless and the offer was very fair. I was skeptical but they were champs in every way during the process!

The employee is friendly, the service quick. They have good customer service.

great service, always take good care of me.. !!!!!!!!!!

I’ve been to three services so far, since I purchased the whole package when I bought a new Toyota Tacoma, with every service seems to get worse, bad customer service, takes much longer than they promise, no communication, sucks that I have to deal with their below average ways, I expected much more from Toyota, this last service my AirPods disappeared from the truck and they left their trash in there as well, seat cover, floor mat, dirty stinky trash, seems as if they get my negative reviews directly and then do worse service, I regret buying a truck from them and regret buying all their services and warranties, not worth it, never again

I bought my last two cars at this dealership and find the people to be extraordinarily kind and helpful. All repair and maintenance work have been handled safely and efficiently all thanks to my intake person David Shuerman. He has taken time and energy to see that my car has been taken care of as well as keeping me informed of the progress. Overall a wonderful experience.

Jose and the rest of the staff at AutoNation are GREAT!

Well managed facility with friendly staff. Very easy process.

Went in for service and it’s great service usual drove it in talked to my ref Ivan waited 1 hour and drove off.

When I had difficulty with my battery we called Autonation first instead of AAA. They suggested that we bring it right in for a check. They found there was problems with the small battery and it was taken care of on the spot that day. Very happy with the service and response.

Bought two cars here and have continued to go to for service. Always attentive and efficient, very positive experiences.

Got off to a rough start but service Mgr resolved issues

We didn’t had a nice experience the last time we we’re there.We brought our Rav4 2020 for I thought a quick fixed(just a grab handle)We had a 3pm appointment but went there 30 mins.They assist us right away and told us that it will be ready by 430pm(So it’s gonna be a 2 hours wait)We just patiently waited and time comes,I saw a maintenance pulled our car,went there ask the guy if it’s ok now and he said it’s good to go.I asked if do I need to signed paperworks and he said no so we just went to our car and ready to go.Since our daughter seating where we thought they fixed,she told us that it WASN’T FIXED..WE WAITED FOR 2hrs AND THEY DIDN’T FIXED IT....and told me that they have to order parts and will call us if they got the parts(but that was almost 2 weeks ago)I followed up this morning and they said will give us a call back.Again waiting for a call but didn’t happened.Did not received a good customer service but I still want to recommend base on the other reviews.

Michael Bigness has provided superlative service for my Toyota pickup. He is a true professional and very patient.

Ivan from Toyota's service department is amazing. He always makes me feel like I am the number one priority when I bring my car in for service. I would never go anywhere else because of his dedication to his customers!

Very easy to work with. Jorge was very helpful, even came in on his day off.

Ivan definitely goes over and beyond customer service. We appreciate all of his help and honesty. He?s has always been there when we have any questions.

Car was repaired much sooner than service agent said Great service!!!

Fast and very nice people I was very well taken of

I could not have had a better time buying a car. Sandy was helpful and patient. Jonathan in finance was informative and up front. A genuinely pleasant car buying experience at AutoNation Toyota. I will be back and I'm telling my friends and family.

Great first time experience and fast turn around time.

Had a very nice experience buying a new car at AutoNation Toyota. They had the model I wanted at the price I was expecting. There were no add-ons that I would not want like VIN etching. Sandy Mguiss handled the whole process to our complete satisfaction. The only hiccup was they would not accept two checks. Went to the bank and got cash.

They always provide great service that is quick and friendly.

Great experienced!i gonna say the service writer is very professional five star for him..good job!

I specifically asked that all 4 tires be checked for proper inflation. I was getting a warning of tire pressure problems on my dashboard. I took the car home after completion of service but next day same problem with warning light on dashboard showing tire pressure problems.

Service dept. staff are friendly and courteous. Maintenance on my Rav4 is great and have had no problem.

easy to make an appointment and service people are friendly.

had the pleasure of working with Joey Martinez in service. very detailed, honest and easy to talk with.

I have the best service Technician, David Schuerman who always looks out for me and my Rav, since the very beginning! I wouldn't want to deal with anyone else! Always Top Notch Customer service from David!

This is the only place I’ve ever taken my 12-year-old Scion. I trust their work and they don’t try to make me get a bunch of extra work that I don’t need.

Mark is a pleasure to work with, Toyota is lucky to have him.

My 4Runner started to shake when I would break. I took it first to Big-O on W Charleston and they told me that I need 4 new rotors and 4 new break pads as well as a transmission flush. This seemed odd to me so I took it to Auto Nations Service department on W Sahara. David Schuerman was the technician who handled my car. His customer service skills are fantastic and above all he is HONEST. Im so tired of being lied to when I take my car into the shop!! David told me that the reason my car was shaking was because 2 of the rotors were off market as well as the brake pads and they were pulsing because of the poor quality. I didnt need to have my rotors or brake pads replaced!!! Thank you David for being trustworthy and saving me hundreds of dollars!! I am a client for life!

My first visit with AutoNation was great!!! And Michael was so professional and knowledgable and Courteous!!

I am very satisfied with this dealership, I feel they are and honest and reliable.

Thanks to auto nation for good service to my highlander 2019 and my past Camry 2018 and my Corolla 2017.Keep up the good work customer service

My service Advisor way Kevin, He was very professional, corteous., and give me good advice on repair my Camry needed. I definetely racommend Toyota AutoNation.

Jose is excellent at explaining what maintenance the car needs.

They gave me a list of recommended repairs but did not call me to have those repairs authorized. Now, I must call, set another appointment, get a ride for another day. My car was there yesterday, I would have had the repairs done. Not good.

I recently had my car at AutoNation Toyota Las Vegas to get repaired from a car accident where someone backed into me and not only dented in my back bumper, but crushed everything underneath it, and the bumper was even hanging off of the side. I have had the utmost respect from the staff at AutoNation Toyota. The gentleman that was helping me would call me every other day with an update on my car for me, and even had my car ready for me several days before it was supposed to be. The car looked perfect, like brand new again! You would never even know that I was hit by someone. It also runs perfectly! Thank you AutoNation Toyota for an easy and wonderful experience!!

My service advisor Tim Phyllis is the best. He keeps me up to date on everything my car should have done. Autonation Toyota is always clean and the people you encounter are always courteous. For a dealer, their prices for service are really resonable too. Highly recommend.

I have had three Toyota’s serviced there and the service is superb. My service advisor has been Tim Phillis for years.

My service advisor Mark is the best, most courteous, and dependable guy around. Been with him many years.

Fast and efficient service. Everyone was very friendly and the facility was clean and socially distanced.

The employees are friendly and accommodating. They got great customer service,

As always, Tim Phyllis provides superb service and personable attention to me as a customer each time I take our two Highlanders in for service.

EVERYONE IS VERY FRIENDLY AND HELPFUL. ESPECIALLY KEVIN GRADY . HE EXPLAINED EVERYTHING AND GAVE ME PRICING AND TIME IT WOULD TAKE TO SERVICE MY CAR. WOULD RECOMMEND THIS PLACE TO EVERYONE.

Wonderful experience there. Straightforward and quick!

I was very satisfied with the service especially Kevin Grady, Service Manager. Very professional and knowledgeable. Please keep up the excellent job

Super smooth transaction. Rances was friendly and helpful. love my Trailhawk!

I was very satisfied with the service especially Kevin Grady, service manager He is very professional and very knowledgeable Please keep up the excellent job

David is literally the guy!! I go to him every time I need to come in. He will tell you everything you need to know, he's on top of everything! I truly trust him!

Good services good dealer! And good facility ice and net

Ivan did his usual great job. I had to go back the day after the service was completed due to one of the jobs not completed correctly. We did get it done correctly.

Their service is really good, they fixed my car issues and with in time frame, Kevin, the person i always go to at autonation for service is very accommodating and nice, knowing him and his team will always maintain my car and check the problems every now and then, i feel secure and comfortable driving my car.

Always a very good experience at the service department. They are very thorough and take care of anything required.

I’ve been a long time customer of Auto Nation Toyota for decades both sales and service. I highly recommend them specially my service advisor William Lima. He’s always put customer ahead, professional , courteous, knowledgeable, friendly and great communicator. Thanks Auto Nation for having employees like him.

I just wanted to share a positive experience with My service writer @ Auto Nation on west Sahara ave in Las Vegas NV. I have been a customer of David?s since 2017, David Schuerman new exactly who I was even with a mask on due to Covid 19 lol! He greeted me with ?Rob it?s been awhile how are you, hope you and your family are well?? We shared small talk and I proceeded to explain I am still waiting to be called back to work due to the Covid shut down here in Las Vegas. Long story short, when my truck was completed I had a surprise @ check out...David Schuerman applied a coupon to my service bill!! He?s awesome, it?s not the money it was that he listened and ?cared? ....it?s the small things that make people smile even wearing a mask. Hope David Schuerman is my service writer @ Auto Nation Toyota for a long time. I always remember the little great things people do for me, and one day when I see a bit of normality in my life I?ll be sure to remember David. Fantastic job David!!

They did a thorough check for any break problems because me and my wife needed to travel back to California. I was pleased with the service they provided.

Great service On time. Very courteous.

Fast service, very friendly and waiting room clean.

Good folks to deal with. Always do what they say they are going to do. Reliable.

Joey made everything easy! He did a price match and lower down my service cost. Overall, a satisfied customer here!

Service man Ivan is always very good at answering all questions, and prompt service

I took my Corolla in for routine maintenance over the weekend and I cannot say enough good things about this dealership! I purchased my car last year from these guys and every time I go back for service the staff never cease to amaze. They are ALWAYS so polite, friendly, and extra helpful. 10/10.

Same day late call , come in was right in my wheel -house. Going to dealership is a relaxing experience, plenty of room .no one bothers you. just great !

I think more attention regarding social distancing needs to be addressed.

Our service adviser, Michael Bigness is the best. He is courteous, polite, knowledgeable, always smiling? He is 10 plus?

Best service ever ! Mr William Lima took care about my truck service And it was really helpful and professional. 100% recommended Best dealership in Vegas !

FAST AND EFFICIENT SERVICE. CLEAN AND COMFORTABLE FACILITIES.

Excellent customer service. My service assistant was Roy T. He took care of everything in a prompt manner. He made certain that the vehicle was returned to me with repairs done, was left in a clean condition and that i had a clear understanding of future service recommendations.

The car maintenace department has an excellent customer service. Their service crews were polite and courteous . I love dealing with these kind of people.

Personnel are all awesome They help us right away Especially service department give accurate info Thank you

Michael Bigness is always professional and courteous. I never feel like I'm being taken advantage of when my vehicle is being serviced.

I always get the best service from Ivan Mandapat. He is truly a very pleasant person.

Always polite salespeople.

My service writer Jonathan Lobos and the machanic's at AutoNation Toyota did a fantastic job! I'm very happy and satisfied...

My advisor Eric M. was very friendly and made sure to update me throughout the day. Definitely would come back to this dealership (:

Best dealer interaction I’ve had in a very long time.

You guys are always pleasant. Nice facility.

The dealership is great, never a disappointment, each staff member I have dealt with since car was purchased there are second to none.

Great Service from the service center. Ivan really took care of my needs when I pin pointed them on my Rav4. If you need someone to take care of service for your car you ask for him but any of the service representative are great.

Great customer service. I was helped by David. Great employee

My service rep Joey Martinez was professional and courteous. Most importantly HONEST

The buying process was very efficient. During the pandemic the dealership has taken appropriate measures to protect the employees and customers. Tanner, the sales representative was very knowledgeable about all of the technology options included with the 4Runner and was willing to help explain and answer my questions.

I had an appointment at 10:30am and got there by 10:15am. I checked in and waited 3 hours for a oil change and even then, I had to go back to the writer to see what was taking so long. The only explanation was they were busy.

I love working with Roy T. — he’s super, very knowledgeable & helpful. I, however, am not happy with the process used to pick up my car once service is completed. I emailed Roy to let him know how disjointed that process is — reminded me of the Keystone Cops.

I’ve dealt with Ivan for the last 4 years with 3 different vehicles. He’s always been above and beyond positive to work with and fair. Always gets me in for service and usually the same day I have my Sequoia back. Thank you all that make this happen! GT

GREAT AS USUSAL..Mike Bigness (service writer) ALWAYS understands my needs.

Great service Michael B was very polite and friendly I would definitely recommend this place for service on you Toyota Thank You

Not cheap but good automotive service and excellent customer service.

Marc the service rep did his job appropriately and friendly. Good job!

Ivan Mandapat, the service advisor was very polite courteous and helpful and thoroughly knows his work.

Great service and prices.

I have had consistently great service from Service Advisor Tim Phillis for years. I've had a Prius, Camry, and now a Highlander. He has always made my experience efficient and effective.

The quality of the service, the honesty of the staff and the professionalism provided to all customers! I truly appreciated everyone wearing mask and the attempt to keep us safe!

This is the best Dealership/Service I have had in ages. My appointment was early and soon so my recall work could get done. One part was not in so I will return, but am confident that Teddy will get me in ASAP and do a great job. Even the car wash was great! Thank you Toyota (AutoNation).

Went to buy my new car last week, I would say they provided me a super 5 star customer service, professional, friendly and passionate. It took us about 5 hours total to get it all done, and their sales person Mr.Katsuya Kanezaki ( he goes by KK), was so patient and he went through every detail with us. Cant appreciate more. Thank you KK! Btw, the car I bought was a used car, and the price was the best!

Highly recommended! We enjoyed the entire car buying experience. They didn't low-ball our 104k mile trade-in like other dealers did. Price for the new car was reasonable, they even showed us the invoice pricing. Many other dealers hide that, as if some sort of trade secret. Will definitely return when it's time to trade the wife's car in.

I had a great experience and out standing service very pleased with service advisor Teddy Margoosian

Their service is great, especially dealing with Mr. Mark Guifoille - he is an excellent service advisor ! I always come to him for my service needs and he has always taken care of me and my family. I cannot Thanks You enough for his dedication and service commitment.

Excellent Service. Tim Phillis was an exceptional Service Manager.

My service advisor was Kevin Grady and since the shuttle service is no longer available I had no way to get home with a projected wait time of 4-5 hours (having to sit in the waiting room wearing a mask, not even any coffee machines available now due to COVID, wish I had known that in advance!) I asked him if he could try to reduce the wait time since I knew I would be uncomfortable and I was out of there in 2 1/2 hours, everything completed including car wash! Don't know how he did it but I was very grateful! Excellent service, and thank you for acknowledging my needs, Kevin!

Tim Phillis, the representative for Autonation Toyota on Sahara and Steve Regazio, has always given us great customer service. He always looks out for our needs. We love his honesty!

I took in my car fro a recall and then decided last moniute to get my 10,000 mile service while there. Michael Bigness took care of it all...and I always look forward to my free carwash. Great service!

Service is great. In and out and on your way with your day. 🤙🏾

Service dept was absolutely honest. I asked them if my belt and pulleys had an issue because my last belt failed so quickly. They quoted me to check it out. Couple of hours later they call me and said previous owner put the belt on wrong and yours is good. Went to pick up the tab and they waived everything for me. This dealership makes other places a stealership.

Ivan was helpful with my car service!

Great Service, my Service Writer was Eric Morrison. He was very knowledgeable, answered all my questions and explained things I didn?t understand. Eric was professional and courteous. My car was repaired in a timely manner and I am very pleased.

I am always impressed with the customer service I receive. Jonathan does a great job in the service department. I purchased a rav4 recently and John Becker and Kenny in finance were outstanding. They were very accommodating and explained the procedures in purchasing a vehicle that made me very comfortable. Giver them 5 stars.

Very Professional atmosphere, I was about number 15 in line when doors were opened at 7:00am and vehicles were pulled right into the Breeze way. I waited in line for about 5 min. to see my agent Kevin and as always he had me processed and out of there in another 5 min. I might of been there a total of 15 min. tops. In my business I don't have a lot of time to waste, service at this facility has always been Top Shelf. Big reason why I will continue to do service and refer here.

The excellent customer service I receive from my advisor Roy T., he is very knowledgeable in what he does, professional, caring welcoming customers to come back again.

My service advisor was sensitive to my financial needs.

Excelente servicio muy amable el personal me encanta

Always treat me fairly. Nice to bring my vehicle in with or without an appointment,

I went with my sister to buy her a new camry met Ahmad. He explain the special for the certified camry. Ended up buying a certified camry with a reasonable please a very low mileage.

Our Service Writer , Ivan M., located at Autonation Toyota on Sahara Ave., is excellent to work with. He's very professional and efficient. thank you

Great experience. Tim always does an excellent job with customer service.

Purchased my 2015 Prius at the Sahara Las Vegas Auto Nation and have William as my service guy for that long. Always satisfied and does a great job.

Thank you for all your help. It's always helpful to know that when we need YOU, you'll be there for us.

very professional and most especially, honest the facility is clean, unfortunately because of the pandemic, no coffee

Their service is fantastic

My car needed an oil change, they took care of my car, and did a great job.

Great service, will never cheat you or sell you something you don't need,

This review is for the service department and I want to give a Thumbs up 👍for Ivan Mandapat and crew who assisted us on installing the Auto Engine start remote. Ivan is very straight forward and knowledgeable with the parts, operation and is very accommodating with all the questions we have in mind. If you guys need any assistance with the service department on this Dealership we highly recommend Ivan.

Michael in the service department has impeccable customer service. Fast and thorough detailed explanation of what?s done or required.

I would like to extend my gratitude to Kevin Griddle at the service desk he was amazing in dealing with my warranty company, I know he went an extra mile to get my cost paid by my insurance he also provided excellent service! Thank you Kevin? you?re awesome thanks for all your help!!

They are efficient and honest with what you need and with what can wait a wee bit. They have a beautiful facility and keep it VERY clean. The Service Advisor Kevin Grady made my morning by listening and then ensuring I got to work on time. KUDOS to the whole team. Susan S.

Quick service on required schedule maintenance service. Clean facilities.

A Big Shout out to Tim Phillis. After having poor and or rude service at a couple of other dealerships in the valley, I have found my new Toyota home. Tim researched prior service on my Tundra and told me about services that I need to do in the upcoming future. He also told me about issues that the previous dealership just ignored. Very professional staff. Very clean facility.Thank you Tim Phillis I will be back. And for anyone out there needing service on your Toyota be sure to see Tim at Autonation Toyota of Las Vegas

If you need your vehicle serviced, Ivan is the go-to-guy!!!

Always good service at Autonation. Tim Phillis does great job.

Super nice service department employees! Will definitely utilize their dealership in the future

This has been my dealership of choice for many years. The staff is always friendly ..Tim and Kevin from the service department are always professional and very helpful.

Everyone here is friendly and the customer services at this location is excellent!

Ivan is an excellent service representative. He is highly conscientious and very responsible. I trust him and how he prioritizes what needs to be done with my vehicle. Thanks Ivan.

Great service and turnaround. Customer service was excellent.

Tim is my guy! He?s the best. Alway?s looking out for our 4Runner like it was his.

I only purchased by truck here because of Tanner M. This gentlemen is very knowledgeable, is responsive, willing to assist, and goes above and beyond. More salesman in the valley can learn a couple of things from him. The sales manager, which I have forgotten his name, was very respectful and patient when deciding to purchase additional products. You folks stayed late to accomodate my needs, without being jerks. Seriously, I'd drive all the way across town anytime to purchase a Toyota with Tanner again.

Awesome services from cavin and to those people who take care of my car

service writer Kevin Grady rocks!!

Great customer service. Fast service. Friendly employees.

I highly recommend AutoNation for their service. Big shout out to Kevin Grady, he took care of all my car service needs, he was very professional. I would definitely schedule my next car service with him again.

Mark was my service manager in the service department. His service was remarkable. I scheduled a appointment to bring my car in thinking I needed a break job and a replacement of my air conditioner blower. After the inspection of both Mark informed me that it was not necessary to replace my brakes at this time. And on top of that much to my amazement the blower did not need replacing. It only needed to be cleaned out. Then much to my surprise I was told that service was Complimentary. Wow! that's unheard of these days. Thank you so much Mark and Autonation Toyota! I'll be back 😊

Roy is always awesome to work with. Best service rep we?ve been working with for a while.

Mark was my technician, super professional, friendly, and helpful!

My service provider Ivan is very professional and cares about his customers!!! He is the reason I keep going back!!!

Great service clean would use them again when in town

Car check engine light was on with VSC and Trac Off warnings displayed. Also front hood would not stay open due to broken strut. Replacing gas cap fixed VSC/Trac Off problem. Front hood strut replaced and CV boot replaced.

Great service. Jose was very knowledgeable! Helped me w all inquiries and planned future repairs.

Service was prompt and I was impressed on how clean the service area was.

I alway come here to service my car. My advisor Joey Martinez is super nice and accommodating and makes sure to explain everything to me so I can understand. Keep up the good work...

Jose was really nice and helpful..He was very attentive and took good care of me..

The service was very good. My service advisor, Michael Bigness is so nice and very accommodating. Keep it up and more power to your company/center.

Another excellent experience! Michael Bigness again was a huge help!

In a time of uncertainty, I appreciate that they are taking social distancing very seriously!

My service representative Mark Guilfoile always takes great care of me and is an asset to Toyota

I came here for service of my Toyota Avalon,, my service advisor is Ivan M. and as usual he is very helpful and spends time explaining everything,, good job!!!

Excellent service department.

Service technician does everything he can to help me take care of my car.

My car and I were both well cared for. Plus the service writer Kevin, and the technician were very accommodating when I returned to get thing out of the car while it was being serviced.

Ivan did a wonderful job. Very helpful. Explained everything to me.

the appointment was fast, one hour of less, free in vehicle sanitation, no free drinks or donuts. William Lima always helpful, kind, always knows my name and greets me even before I get out of the car. He is my favorite to go to for help and service.

Toyota on W Sahara was totally pro. Disinfected both vehicles. Staff was friendly and most wore mask as me and my wife also wore. Both trucks oil changed and washed in an hour. Been to this dealership before. Always professional.

Great service. Went out of his Wayt the extra mile

Great Service and quite fast and efficient too. Mike Bigness my service advisor did his job very professionally.

My service advisor, Ivan Mandapat did his usual great job.

Excellent service , good customer service, kind , helpful

Its my second time coming here and again outstanding service! Ivan is very helpful. I like that he is straight forward and honest with my car diagnostics. Theo who did the repairs of my car did an excellent job! I would definitely recommend others to have their car fix here. Thank you for your excellent service.

Service was quick and hassle free. Ivan was great and helpful

These guys are friendly and assisted me and explained everything to me i would highly recommend them!

Ivan Mandapat was my service advisor, he was really welcoming and helpful to all customers, If i didnt understand anything he tried his best to put it in perspective in a way to make me understand the exact service they will be performing on my car. I give him a 10 out of 10 if possible.

Outstanding service! Made an appointment, service was done on time and performed in the time frame supplied.

As always Mike Bigness, is truly a professional. He always is straight forward, tells you the price and is even trying to get maintenance completed slightly ahead of schedule so you don't have to come back in a few weeks or months. I would only trust my truck to Mike!

Quick and accurate service. Provided added service of sanitization and wash.

Mark Guilfoile is always a pleasure to work with and very on top of his game. I will continue to go back to him in the future as long as the service provided is satisfactory with AutoNation.

William is outstanding. The repair was quick and I love the free shuttle. William told what?s needed to be repair soon.

Quick and efficient. Checked recalled items. No issues

Mark G.. was so kind ..i was in and out of there fast.

professional courteous in and out in less than an hour

Service done quickly and they gave me a ride to my work and then came and picked me up when work was finished...great job thanks

As always great service provided. My service provider Tim always shows attention to detail.

Good service . Manager address the issue at once and service fast

Auto nation Toyota is one of the best place to buy a car everyone there is so friendly and make the car buying process easy and stress free

The service advisor, Kevin Grady did an excellent job on communicating with me during the entire process of having my new 2020 Toyota Camry running again (It would not start and had a system malfunction error on the computer). I appreciate the efficiency of the process because I had to be a work the next day. I would recommend Auto Nation on West Sahara to anyone looking to purchase a vehicle or have repairs down to one.

Only can repeat the above. However, Mark in customer service deserves 10 stars.

Jose and his team are highly skilled professionals. Jose listens to my concerns and has his team check them out. He reviews the results and makes recommendations for servicing and/or repairs. Jose listens to me.

Jose and his team are highly skilled professionals. Jose listens to my concerns and has his team check them out. He reviews the results and makes recommendations for servicing and/or repairs. Jose listens to me.

Ivan at Sahara has helped me multiple times and always informs me what my vehicle needs. He makes sure my vehicle is up to date with service. They are very accommodating with water, coffee, plus a huge sitting area to get some work done. Go to them for your needs!

I trust AutoNation Toyota Las Vegas and bring my car only there ! They take great care of me every single time

I love getting helped from Ivan at the Sahara location. He acknowledges everything that my car needs and gets it done. I always get it back at a reasonable time. Thank you Ivan for a great experience.

Fast friendly sevice. Time spent there was perfect.

I recommend the buying experience and the service experience. Both are wonderful.

Great experience and service provided. Kevin was awesome.

Ivan is my favorite service person, I had other people help me but Ivan always makes me feel like family. He is very knowledgeable, I trust his recommendations.

Could use a better internet and WiFi . Kevin has been nothing but amazing, he should be promoted for all his hard work.

Awesome! David assisted from start to end. The main reason I continue coming back is the customer service provided by David Schuerman!

Tim Phillis and his crew are top notch professionals!

service representative knows what my car needed.

Went in for my 8 am appointment for a coolant flush and tire rotation, 2 and a half hours later I was a little annoyed so I got up and politely mentioned to my service person who immediately got right on it and I was out of there in 10 minutes with 10 percent off my bill, and they always do stuff like that.

The service for maintaining my 2019 Camry is Great. Tim Philips is the person I have been going to for years. He is very good and personable. Previously I have had my 2008 Avalon and my 2013 Venza serviced there and Tim has been the one I rely on to get my car maintained. Donna

Love working with Marc Guidfoyle. He is always on top of everything

Auto Nation Toyota is the best whether you?re buying or getting you?re car service. Staff are very friendly and helpful. Recommend to see Bob in internet sales for buying you?re car and William Lima as service advisor. Those two are customer oriented , knowledgeable, good communicator, and always put customers first..

Profesianalism, Hospirality, Respectful,Honesty

I got very good price for Toyota Camry SE 2019 . Very good service .AAAAA

Supervisor Mark provide awesome service!!! Thank you very much!!! Super professional attitude

Joey is friendly and approachable. He got good customer service

Great customer service! I am always treated like someone important. Service is fast and friendly

Roy Tranfiguracion our Service Agent is the BEST EVER!!

Ivan, Was my service advisor. He was very friendly and very Knowledgeable on what needs to be done on my highlander. I recommend him if you need any assistance on your car. Thanks, James A.

Great friendly staff, knowledgeable and easy to communicate.

Wonderful customer service from Kevin while getting my oil changed on my can. He was very helpful and listened well. The service area is clean. I?ll definitely be back!

The Parts and Service department are really responsive to customer needs. I called to see if Toyota Nation had running boards that would fit my 2020 4Runner. The parts guy said that they did and transferred me to Joey Martinez. I told Joey that I would like to look at what they had the following day and I would come in early. The next morning I met with Joey, he showed me what was available. Then very quickly he got me a loaner car and in a couple of hours the job was done. Right price and right now. Wow. Oh, that was on Joey's day off.....customer service!!

Thank You Ivan Great Customer Service Does his Job Really Well Always Making Sure Your Toyota is running Perfect

Great Customer Service Ivan.Really Makes Sure Your Car is Running Perfectly.Thank You Ivan

Convenient place and nice people with lots selections of vehicles new oor used

Good customer service specially Mr. Ivan for helping get a price quote for my sienna van.

Easy to make an appointment and seervice was done promptly.

Jonathan, my service advisor, was extremely polite and helpful. He was able to answer all of my questions. I have always received excellent service at AutoNation. Granted I had an 8 am appointment, I was in and out very quickly. I highly recommend AutoNation Toyota.