I had a great car buying experience - I was taken care of by Aubriana and Miguel. They were attentive, diligent and made sure that every concern I had was taken care of before I left the dealership.

David Scheurman is an excellent service manager.

Can't be a 5 star review since buying a new car is never fun on the wallet, but great customer service.

Fast friendly service! Option of waiting to get service completed while you wait at their main lobby area. I recommend getting the first appointment for the day.

Fast, friendly service. The service reps are very thorough and helpful in recommending what services are essential. I trust my car with Autonation Toyota.

Every time I go everyone is so friendly and informative! I love this store and the professional that they show!!

Prices are definitely on the steep side. I'd recommend shopping around first. I found the place to be a bit chaotic and disorganized. I will say the employees I interacted with were very friendly and helpful and when I ran into some problems, they did work to make it right but I don't know that I would go back.

JP was fantastic and went above and beyond to make buying our new RAV4 very easy. I would highly recommend JP and AutoNation Toyota!

This dealership is very hit and miss. Sometimes great, most of the time bad. This is only reference to the front end of the service team, and not labor or sales. They often tend to be selectively rude, unwilling to help, and incredibly hesitant to answer any questions. This specific time I called ahead of time because I did not have an appointment. I was assured that I could drop off my car and pick it up later. I was greeted with passive aggressive hostility, and no checks were done on my car as they have been previously done. I bring my car to this dealership because this is where I bought it, so I always felt obligated. But at this rate, I'm better off going to Jiffy Lube. My technician's are always random, and this time it was Eric Morrison. So yeah, i'm not sure how this place has so many 5-star ratings considering the service techs are super rude and condescending.

They always have coupons to help bring down prices of services and they are really fast with service as well!

Jonathan P. did an outstanding job with helping us find a vehicle we would be using daily and getting around town. He informed us on a few vehicles that he had in mind that would work. Definitely did his best on taking care of us. So happy with our decision on coming in at the Toyota dealership!

Pricing for labor is extremely high. I buy my own part's and do the work myself. Or my own personal mechanic.

My recent service was for an oil change. The service required me to wait 2.5 hours for just an oil change. I feel an oil change should be easily completed within 45 minutes from my experience. Unfortunately, I have 7 more oil changes that are covered with the purchased of my vehicle which I’m already dreading going. I am willing to accept a credit to have the service completed elsewhere as it just seems extreme to take such a long time for such service.

Phenomenal service from start to finish. A week ago I was in search of a Toyota GR Supra in Absolute Zero, I would have not purchased if it was in that specific color. JP was able to track & locate that specific vehicle in an out of state Autonation dealership. He was able to get approval for shipping the vehicle to Vegas & within a couple of days BOOM, I was in the drivers seat. JP provided constant communication to make the whole process smooth & quick. Shoutout to JP for going above & beyond on finding the vehicle I wanted while making the whole experience fast & straight forward.. like the car :D Definitely recommend the sales representative JP for finding a vehicle that is just right for you.

Anytime I have an appointment or don’t have an appointment for an oil change , I am giving great and quality service . Very professional and very fast service.

Johnathan was very considerate about the price of the battery I purchased. He told me that because of my car, the battery quoted me was the only one that fits in my car. Unfortunately, the cost was very high, but I got the battery anyway. When I was called up to Johnathan, he was able to discount the cost by a substantial amount which pleased me to no end. Living on a fixed income really helps our budget.

Just picked up my new 2022 Corolla XSE last week and wanted to leave a review to say what a great experience I had. My salesman Oleg was just amazing, making sure all my questions and concerns were answered every step along the way. A knowledgeable and efficient salesman goes a long way and this guy is a true professional. No markups, no hidden fees and a great rate through Toyota financial. This was my second car purchased through Autonation Toyota Sahara. Highly recommend paying them a visit and ask for Oleg for an easy no-nonsense deal.

Friendly people! My appointment did not show up, but Johnathan took care of me and my car service. The lady next to him helped me with questions I had, Jonathan was busy with other customers. The cashiers were very helpful

If you are buying a car, they will treat you as a VIP. Christopher Robinson is my sales guy and was fantastic. I drove down from California to Las Vegas, because of his customer service I got over the phone. He was very professional and answered every question I have up to and after me buying my Tacoma. Then the loan manger that I was signing the paperwork with was fantastic as well. Thank you, AutoNation Toyota Las Vegas,

I recently bought a 2023 Toyota Camry from Auto Nation Toyota and Jon Portugal made my first time car purchase a smooth and easy experience! I was comparing deals at other Toyota dealerships around the valley, but none of them gave me the type of customer service that Auto Nation did. Plus I got a good deal! I highly recommend Auto Nation Toyota and if you’re buying a car, ask for Jon Portugal!

While visiting Vegas I decided to have maintenance service done before another big road trip. Auto Nation Toyota provided quick service with ease. While waiting for my car the service guy told me I can help myself to refreshments like coffee and water. The whole process from start to finish took 1.5 hours. Checking out was breezy. Now if they would do car wash too!! Oh my would that be super awesome!! It’s a wish on my part. Oh well!! Maybe Toyota will consider???!!!!

Worked with JP (Jon Portugal) and it was a great experience! He was attentive, very informative and super knowledgeable. Made the process very easy and quick and will definitely work with him more in the future. 100% recommend asking for JP if you’re in the market for a car and looking for a smooth and easy process.

Jonhatan Pineda was amazing!! If you are looking for a new Toyota talk to him. Knowledgeable courteous and good demeanor.

This is my first time Financing a vehicle and they made the entire process nice and easy for me I did not feel pressured at all and they gave me a good deal I’m definitely coming back here next year.

I’ve bought many cars before but this buying experience was the simplest and fastest, ever! My salesman and the sales manager were absolutely the best and most efficient. I highly recommend them and the Autonation Toyota dealership! I can’t wait for my first service appointment and next car.

Had a smooth and wonderful experience buying a car. I worked with Oleg and he went above and beyond for me! Thanks so much!

Mark was very helpful! My car was ready and clean when I arrived!!

Excellent service. friendly advisors. Reasonable cost

Perfect place Bought new Tacoma

The service was efficient, polite. And reasonably priced. I will be happy to use this dealership again

Llegamos por un servicio y salimos con camioneta nueva!! Olga es lo mejor🙌🏻 nos ayudó demasiado y nos guio en el proceso de nuestra compra! La recomiendo un monton💞 GRACIAS OLGA!

Strictly MSRP. No markup during supply chain shortages.

Michael Bigness was very friendly and super helpful when u came in to get my car serviced. The service took a bit longer than expected but it was fairly busy so I can’t really fault them for it. Overall great experience and will be returning when I need to get my car serviced again

Looking for a vehicle but dread the pressure you might feel from the salesman? For a comfortable vehicle purchasing experience visit this location and ask for Tal Gru! Thank you to Tal Gru for making our new vehicle shopping experience easy, quick and comfortable especially with an energetic kid in tow. It was a pleasure getting to know you.

My vehicle got checked in at the same time with another similar model and color. The tags got swapped. Services ordered were performed on the wrong vehicle before someone spotted the error. The correct service and parts were ultimately completed, and the erroneous service performed was kept at NO CHARGE. Kudos for the transparency and focus on customer satisfaction!

They have an outstanding appointment system. Reminders on your text and email is great. Received excellent service on both my Venza and Rav4.

Easy to schedule and great customer service. David was my advisor. He was helpful and answered all my questions. Service was timely and they did a great job.

Great job!

If you go to AutoNation Toyota in Las Vegas, make sure you ask for Don (Don Chiao) Very very attentive and was able to teach my how to "use" my car lol. (Not many salesman know about the car enough to show you what you never knew you needed) He was very knowledgeable! He connected me with Jason in financing who was 100% on it! I've never met a finance manager that made sure I was out of there when I needed to be out of there. I really appreciate you both and believe me, you have a long time customer here! Definitely sending everyone that I know is looking for a car to Don.

My car was taken care of very quickly and now it runs fine.

If you go to AutoNation Toyota in Las Vegas, make sure you ask for Don (Don Chiao) Very very attentive and was able to teach my how to "use" my car lol. (Not many salesman know about the car enough to show you what you never knew you needed) He was very knowledgeable! He connected me with Jason in financing who was 100% on it! I've never met a finance manager that made sure I was out of there when I needed to be out of there. I really appreciate you both and believe me, you have a long time customer here! Definitely sending everyone that I know is looking for a car to Don.

Michael R, was so polite, professional and helpful even though I did not buy anything today, I would gladly be back!

My first time here I was blown away by the service. The second time...well as the old colloquialism goes...if you can't say anything nice don't say anything at all.

Quick work and good communication

Excelente Servicio el sr William lima muy atento

DAVID thank you!! DAVID was transparent and wasn’t pushy. I was coming in as a FIRST-TIME BUYER. He did everything he could to get me a good APR and made sure I walked out with a car the SAME DAY. I appreciate the tenacity of DAVID during these tough car-buying times.

Went for a 10,000 service. Told them the car shakes when I stop at high speed. They said they found nothing wrong. They rotated and put air in my tires and now two of my tires are missing the air caps.

I had to bring my car in for service due to a recall. The staff made the process easy and quick.

Ahmad Reshad gave a great service to us and also the entire procedure went very smooth. You are a great dealership. I have bought several cars from Autonation. Great customer Service

Worst ever Toyota experience for service.

Quick to get in. Wait time so-so depending on service done on your vehicle. But they got coffee and donuts in the waiting area. Fast to leave after your vehicle has been seviced.... 5/26/2020 Same as the above post with the exception of the donuts and coffee. I mean we can’t with the epidemic still around. But they have taken the proper measures and is following guidelines to ensure everyone safety. 08/19/2020 Great Service from the service center. Ivan really took care of my needs when I pin pointed them on my Rav4. If you need someone to take care of service for your car you ask for him but any of the service representative are great. 11/13/2020 Great service as usual from Autonation drove in talked to my rep Ivan after an hour drove out. 4/14/2021 Great service as usual from the service department. Ivan really took care of my needs and noted the next service to be done on my vehicle. 08/11/2021 Almost 3 years now going to the service department. Having Ivan handle my services for my car and it's always great. This time though they had a new system with a ipad you would think everything is done on the iPad. But no Ivan had to go out input all the information on the iPad and then transfer it all over to the computer inside. That's more work for him... And it held up the line and Ivan has a line a long line because he is great. I'm still giving 5 stars but dam you guys on top need to figure out to stream line with this new system. 04/26/2022 When in for service as usual and it always the best. Ivan really knows how to space out services so not too much in one day.That way I can get in and out quickly as possible. 5 stars!!! 09/12/2022 This will probably be my last post. My Service Advisor Ivan got got promoted congrats to him. So now I went in for my service and got done as usual but we will have to wait and see....

I dropped off my car at 0930. I didn't have an appointment. I only needed an oil change and asked for my car to be washed. The advisor almost sold me a transmission fluid change and alignment for $450. Didn't need and he was told no. My oil change took over 3 hours and my car was not washed. I'll try again with an appointment to see if it makes a difference otherwise I'll return to Findlay.

The worst dealership. Their customer service is terrible. Specifically parts department. They had me to pay in full for the parts that weren't even ready, over a week back and forth finally told me we can't get the parts, we can only refund you... Never ever trust them.

Wanted to get some parts. I have been told that the parts are not stocked and need to be ordered and will be ready one day after pay. I made a full payment for the parts that even weren't ready. Waited for over a week and the parts department said we can't have the parts ready. All we can do is refund you!!! Seriously?!! waited for over a week and simply been told get the refund... Horrible management. Stay away from this place.

Service is always done by time promised. Highly recommended.

Was an excellent experience and quickly completed...I will never shop from another dealership. They are honest and trustworthy not like the dealership I last purchased a car from.

Not sure why my oil change was double the cost than 8 months ago. I had an appointment at 815 am yet ended up leaving there past 11 am. According to the paperwork, I received a complimentary wash/sanitation which I didn’t. I think my car window was open and my seat got wet from the rain but they didn’t even bother to dry it. I hate this dealership but I keep going there because it’s close to me. After this experience, I’m open to driving to other dealerships for future service needs.

Was an excellent experience and quickly completed...I will never shop from another dealership. They are honest and trustworthy not like the dealership I last purchased a car from.

Pros: Leo was our sales person, he had good manners and had class. He was very patient with us, sat with us all afternoon, answered every question we had. You can tell he was properly trained and experienced. He didn’t give off any vibe that he was bothered by us even though we practically had his time for a good 5 hours. He even walked with us in scorching heat to show us the camry xse that we have purchased. He let us test drive it. He didnt give us any pressure to buy. He is very knowledgeable and honest with his facts. He offered us water multiple times. He always gave us that welcoming vibe. We had actually went to tesla, lexus, honda and carmax around the area. Leo gave us the best value for our trade in. We were not even entertained half as good in carmax and honda around the area compared to this autonation toyota las vegas. Ultimately we got the best value and experience for our purchase of our 2021 toyota camry xse. The people from financing were very accommodating too. Easy to talk to dealership, no one seemed stressed. No one looked like they wanted to steal your money. They were family friendly. The staff here works hard for their clients and they didnt seem stressed or mad compared to the other dealerships we went through. Cons: there was no free food. They were selling microwavable foods with no microwave in sight. The free coffee was a mystery to navigate. The bathrooms were subpar but clean enough. It is a very busy dealership, they have no new cars on display during our time of purchase, as with the rest of the valley. The internet was teribble, and you don’t get cell signal. The layout of the dealership itself was confusing, their floor plan didn’t seem to have a guiding purpose, it seemed all randomized. There was alot of clutter in desks.

service was great and I got a good deal on a seevice package

Their service department and Jonathan Lobos. Oustanding customer service.

The staff was very friendly and fast with fixing my issue. The waiting area was nice and made me feel comfortable.

Worst service ever

Honest from the start. Steve and Omar treated me with respect the whole time. Got my Corolla hybrid at MSRP when every other dealer in town was marking them up 4K.

If you need your car serviced, I DO NOT RECOMMEND!!!! Had an appointment at 10:30am for an OIL CHANGE, here it is 4:06pm and they’re STILL not done! How inconsiderate and such an INCONVENIENCE! And the manager can careless smh! Horrible customer service

My Toyota had a service recall for a safety issue and I took it to AutoNation Toyota where they took care of me promptly and efficiently. Thank you AutoNation Toyota

Very helpful in getting me the car I wanted. Enjoyed the conversations I had with the employees. My Corolla, is well a Corrolla.

My locking system wasn't working IDK if it was the batteries in both key fobs or the actual system. Tim Phillips was my service consultant and he was very certious and listened to me explain the issue in detail and let me know promptly all the diagnostics they ran to check everything. Since they couldn't find any diagnostic issues with the locking system they replaces both batteries in the fobs free of charge and Tim gave me his card to call him directly if the issue arises again. I was also provided a shuttle service when I dropped my car off that came & picked me up to take me back to get my car, they made everything so easy. Thank you!

I called and inquired for a vehicle. Oleg Skorohodov quickly replied via text, phone call and email without being pushy rather informative on what’s available, trend, needs and also the shortage of vehicles being produced. Not only he explained the scarcity of some vehicles especially Hybrid but he provided other options that suits my needs. All in all, it was a very pleasant buying experience from Oleg. I would highly recommend him.

People are nice and easy to work with. Will give you almost accurate details.

Terrible experience overall. From the greeting by a mechanic who said right away that I would have to pay for a diagnostic if there is something wrong and warranty doesn’t cover it to not even checking my problem. He said that he could not find what I hear the rusting noise while turning wheels. They didn’t even reset alarm that I need to see dealer for service and didn’t explain why it was on. Totally nothing. Extremely disappointed. I don’t think I ever experienced anything like that in my life.

Bought a 2013 mustang a month ago. A week after my suspension goes bad and many other things on the car go bad. I bought the extended platinum warranty so I figured It would be no problem. I make a appointment I take my car on that day. After 4 hours the service department (Tatum & her manager) tell me that they don’t work on fords so I would have to take it to a ford dealership. I drive from UTAH to VEGAS for them to tell me they don’t can’t work on my car. My car is not safe to drive but they don’t care there’s nothing they can do…….the stores general manager doesn’t even say sorry he also says good luck take it to a ford dealership. I give up my keys and tell them I don’t want my car anymore where do I sign? 10 min later they are willing to give me a rental car and take my car to a ford although they said earlier they had no rentals. It’s been 3 weeks I haven’t heard a word from them I spoke to the claims department of Toyota and tells me the car is still at the lot they haven’t even taken it to a ford. I’m making a $550 car payment on a car I haven’t drove and got treated so badly by Toyota Auto Nation Service Department and general manager Abdul………it’s now been 3 weeks since I left my car at Toyota…. When I dropped it off they told me they would take it to ford to get it fixed. Today they tell me they are bringing it back from ford because ford is charging them more then they expected, so they’ll be fixing it at Toyota but I’m honestly afraid because Toyota auto nation told me they don’t touch fords. It all makes no sense worst people I’ve ever dealt with. How can you do this kind of job and rip people off!!!!

I just realized that this is my second review! My experiences at the bottom were in 2018 when I bought my first Tacoma. Well, I traded in that 2018 for a 2022 Tacoma, thanks to the rise in used car sales (and the Tacoma's ability to hold value). It made sense to me, and I opted for a manual transmission this go around. Unfortunately, manuals were hard to come by and I had been on the waiting list for about 8 months. Big thanks to Christian C. for keeping me updated on the queue, and always replying quickly to my numerous questions! When the truck finally came in, Christian made the entire buying process incredibly easy and straight forward. No BS, no games, etc.; my time was valued. My effortless purchase in 2018 brought be back to AutoNation Toyota in 2022. Again, another superb experience, by another great Sales Associate. Here's one data point that excellent customer service yields repeat customers. Thanks! (my 2018 review below) ------------------------------------------------------------------- I utilized my bank's car buying service and was contacted by AutoNation the following day. A lot of the discussion over vehicle trims/accessories took place over email, which was something I wasn't accustomed to, but liked the convenience of. We were able to find the vehicle I wanted at a price I was comfortable with, so I visited the dealership shortly after. I was expecting some form of bait-and-switch or other issue that would push up the price again, but my interaction with one of their sales associates, Daniel Jenkins, was great! He was the same individual I dealt with over email. At no time did I feel like I was being pressured into buying anything I didn't want (extended warranty packages, additional fees, etc.). I left there the same day with my new vehicle, and it's a great feeling when you wake up the next day with no buyer's remorse! Hands-down the best car-buying experience I've had. Thanks, Daniel!

I waited for a little over 2 hours, but scheduling was simple and quick. They try to sell you on a few extra items, but didn't press too much and that is their job.

Probably the most refreshing car buying experience we have ever had. There was no back and forth regarding the price of the car - a price was given without hesitation and I'm not sure we've ever had that before. Christian answered all our questions (and there were a lot) with consistency and professionalism. We will absolutely be back for any future Toyota car purchases.

Aleks is the best salesman I have ever had. He got me into a nice truck. He gave me a good deal and he also gave me amazing service. I was there for only two hours in the process very simple and straightforward things to his service. Aleks, If I ever get another car I will go to you directly.

Very professional. Completed service on time.

Aleks is the best sales person there, he was able to get the me the corolla hatchback quickly and for a good price even with the car shortage!

Autonation Toyota plays games with your car. This is why no on trusts dealers. I took my car in believing hybrid battery needed to be replaced. Toyota claims they couldn't get it started and didn't know what was wrong. I was charged $110 for a diagnostic. For what. But you couldn't get it started? I did buy a regular battery from them. The person was supposed to walk me to the car. They simply sat the battery outside. I took my car somewhere else. They immediately fixed my car. No games. No nothing. My car was fixed in one hour. Versus the entire day Toyota said it would take. Scam. Rip off. They prey on people , especially women , who know nothing about cars.

I took my car in for and oil change and not only did they let me bring my own oil they also were able to find out that I had 2 recalls on my 03 4R and took care of it the SAME DAY! Outstanding customer service, and I’m not even the original owner. They also did a complimentary Clorox disinfect ($40 value). Best part I only paid $37 for my oil change AT THE DEALERSHIP! I will be coming here from now on.

Recently I went to service my Lexus and the service was excellent. The advisors were knowledgeable and honest. Will definitely come back!

Great affordable service,Daniel is amazing.

The Service Department is awesome, great customer service, all the way from the time I got in everyone was very friendly and helpful, Jonathan Lobos was awesome always smiling I will definitely bring my vehicle for service at this dealership again

Absolutely zero communication from Mr Lima upon the completion of the oil change. The whole experience was impersonal and rather robotic. Why have a service writer if there's no communication?

Service took a long time, I kept calling to check in on my vehicle and my repair associate wasn’t answering for the longest time. I went in to fix an issue with my AC. I got the motor replaced which was $400, and the button needed to be put back in place but when I got my car back, the button was still broken. They said they didn’t know that I wanted it fixed. Then he tells me if I wanted it fixed it will be $300 more for parts and labor and I would have to leave my car for about 2 days. I never ran into an issue with them before and honestly they do good work when you pay for it. This time I was just not happy with the customer service, hence the 2 star rating.

Went for service, the lobby was clean and had free bottled water with coffee.

After searching for months for a certain Toyota, I called Autonation Toyota of Las Vegas and Jon "JP" answered the phone. From the beginning he was pleasant to work with, honest with every detail and recognized what I wanted....I ordered my vehicle, and within a couple of months, it arrived and the deal was completed. Thank you Autonation Toyota for the window sticker sale & "JP" for making it a fairly simple process.

Avoid this place for service! They are not trustworthy and will scam you for every penny... and even try to charge you for a part THEY BROKE! After dealing with this company I lost faith in Toyota and their services. Thankfully a friend recommended Findlay Toyota in Henderson and I'll never look back! If you need anything done to your Toyota, take the time to drive to Findlay. You won't regret it.

Omar khalifa is the best in here that you need help he will serve you perfectly

Since moving to Las Vegas, there were only two nearby Toyota Dealerships to choose for continueing Servicing my 2007 Camry. I decided on AUTONATION, although is farthest from my home. Recently Red engine light appears with misfiring staggering engine about to fail. Thinking my car would need a tow, panicked, immediatly drove to closer "other" unnamed dealer few minutes away. The unfamiliar dealer stated the repair would be over $4000.00 in writing after a $169.00 system diagnosis to replace a minor component. Feeling deceptively mislead, I took the car next day to AutoNation, left the car for two days for through diagnosis, and inspection . My Service advisor, Jonathon L. is exceptional, Honest, Ethical, Moral individual. The senior tech investigated for two days, and reported no further repair was necessary. My major TuneUp there was seven months prior, however the investigative service conducted at no expense plus free rental car was amazing, and noteworthy of Public Praise deserving a **10** Star Review!!. I TRUST Auto Nation with maintaing a safe, reliable older car, have been Happy with Past ten months of Honest, Ethical, Excellent, Professional, and Friendly Service. I have not been sold on service my car does not require, ever! Knowing not all Dealers are equally as Ethical as witnessed firsthand, I will continue to service my Carmy at Auto Nation. I*** HIGHLY*** recommend AutoNation over any other Toyota Dealer in Las Vegas! JR

I arrived a few minutes early. The service adviser was friendly and told me the service would take two hours While waiting I had some complimentary coffee and responded to a bunch of emails One hour and forty five minutes the car was ready When they brought the car up for me , I can see all of the protective plastic they put on the seats to keep the car interior clean Overall experience is what I expected from a Toyota service center. I have a Avalon hybrid which gets great gas mileage but drives really nicely

I am happy I chose Autonation to service our vehicle. The staff were amazing! They were all courteous and accommodating ....of course I have to mention Mark Guilfoile. The service was was fast and they will notify you when your car is ready for pick up. They also have a comfortable waiting area were you can get some coffee, watch TV, get free WIFI You can also bring your laptop since they have a little workstation if you need to work on something while you wait for your car. I left with a smile on my face, a happy customer indeed.😊

Mr. Ahmad Reshad helped me a lot in finding my perfect Rav 4. He was so patient and professional till we find the right one. He also get us a great deal and make sure that we are very satisfied. I will definitely tell all of my friends and family to go to Autonation Toyota and look for him. Thank you for your outstanding customer service and care!

Showed up was able to pull in and drop vehicle off quickly, was informed of a recall and asked if I would like to have it fixed along with my maintenance that day, rep was able to give me an honest assessment on how long the service and update would take. Quick honest and upfront service gets a 5 star from me every time.

If you're ever in the Las Vegas area & searching for a car, definitely go to Don Chiao, at the W. Sahara Toyota dealership. Great guy & he'll take Great care of you.

If you are planing to come here for oil change, think twice, because even thought the service advisers are great, the mechanics lack of training or careless about our vehicles. I have a 2021 Toyota Highlander 3.5 V6 I took it to service and everything looked normal after it was returned to me. After less than 3k miles, I noticed oil leak on my driveway, after moving my suv inside the garage. I inspected and noticed the oil filter housing had a tiny crack in the plastic. When I checked the oil level, I was mising about 3 litters of oil. I have no transportation now for their mistakes. Unless, I talk to a manager, my stars will help other show Toyota (autonation) true colors.

Nice people and great service

Primera vez que visito este lugar para un servicio a mi vehiculo cuando me lo entregan me lo dan golpeado y no me dicen nada saliendo estaba del lugar cuando me di cuenta volvi a entrar le dije al encargado inmediatamente acepto que si me lo habian golpeado que me lo ivan a arreglar hasta este dia ya casi son 8 dias y no me lo entregan y estoy sin trabajar sin percibir ningun dinero ya que mi carro es mi herramienta de trabajo soy uber driver mi carro es una RAV4 2020

Tatum from the Service department was great. Made my service transaction very simple and easy. I did the airbag recall and it took them just a few hours.

Reliable service. Glad they brought the shuttle back. Hopefully, complimentary car washes return soon.

What a wonderful experience. I was shown 2022 vehicles by Jonhatan that were due for allocation. Throughout the waiting process, I was kept informed and updated. Upon vehicle arrival, the dealership applied tint and gave the car a good bath inside and out. The buying process was easy and smooth. Paperwork was electronic and quick. The entire process was about an hour and I was in my new car hitting the road. Thank you to the entire team, Jonhatan, Jesse, and Jonathan on financing!

The mechanic did not tighten the valve stem caps for ANY of my tires, by the time I got home from Toyota, I had already lost 2 caps being on the freeway...it makes me feel like your Service Department rushes things...and really does not care...service like this casts doubt on both the quality of service and whether there was anything performed at all on this new Camry. Very dissatisfied and now thinking about leaving Toyota altogether...

We had a great experience at this location. Excellent customer service! We got a 2022 Highlander XLE from Leah Hopper. She's the best! She was so helpful and she gave us the best deal! Thank you, Leah!

I went in to have my battery that was covered under warranty relaced. I had to buy a battery from O'riely's the night before. So I showed up for my appointment at the dealership and I told them I wanted them to take my old battery which was in my trunk that was covered under warranty and replace it with a new battery and my husband would switch them at home. They said they could not do that. They had to remove the battery from the engine and install the new battery and they would put the one they took out in the trunk. I waited 3 hours for them to finish and when I got my car they had not installed the new battery, instead I found it in my trunk like I had originally asked them to do so I wouldn't have to wait for them to install it. I find no comfort in a mechanic that doesn't know or doesn't follow policy just to waist my time.

La atención de primera, la verdad sumamente agradecida el vendedor identificó mi necesidad y me ayudó en todo hasta el fina , estoy muy feliz y agradecida con ustedes Cristhian un Vendedor de 5 ⭐️ Los recomendare a todos mis amigos

Enthusiastic, patient, assured, The important thing is that the price is very good.

I love bringing in any Toyota vehicle that I have owned before to Mark G. In service. He has always been there for my wife and I. Mark is the reason I purchased my Tacoma. He referred me to Olga G., and she was there for the 2 to 3 weeks keeping me informed when a new Tacoma I requested would come in. A Tacoma finally arrived and I came in and financed it and took it home. I am enjoying my new truck everyday.

I recently bought a car here, and had just an average experience until a gentleman named Oleg jumped in and helped out. He did not even get the sale from me (though I wish he did), yet he has gone out of his way to help me out in the days after the initial agreement all the way up til the situation was finalized (which took over 2 weeks). Oleg has been very quick to respond every time I needed something, and efficient in helping me out. For anyone who is looking to purchase a car, I highly recommend him!

Out of all the Toyota dealerships in Vegas, this location is by far my favorite. The staff are friendly and kind. We get our vehicle serviced here. William Lima is honestly one of my favorite service reps. He is always honest, professional and his easy going attitude makes the process go smoothly.

AutoNation Toyota in Las Vegas is awesome and Good customer service!

Please don’t but any protection this company trying to sell you when you buy a new or used car. All the things that comes out of finance department is bogus. It’s a waste of your money.

I was first greeted by Carlos R, who then helped me throughout my whole buying experience, and providing me a great deal on my new Toyota. Thank you so much Carlos.

I am overjoyed the with the deal on this new supra I bought. Thank you Carlos R for helping me through it all

I’ve been going to the Sahara location in Las Vegas since I bought my truck and since I wouldn’t take it anywhere else. Great service and for the most part prices are fair for the work they do.

I normally fear dealerships but I had a wonderful experience with their VIP sales person Zulma! I love my new car and she has a new customer for life. I recently went back to finish up some stuff and Delilah the manager made sure everything went smooth and fast!

Purchased my first car from here (a corolla) and want to thank Carlos R for the amazing experience the whole time I was here.

The staff was extremely helpful and was very welcoming. Specifically thank you to Carlos R for the experience.

I have been on the search for a new car for the past few months, and AutoNation was the best place I have been. The staff, the professionalism, all of it was great. Thank you Carlos R for getting me the best deal possible for my first Tacoma.

The wait time is long so definitely better to drop your car off and come back when things are finished but the waiting area is nice, open, and with plenty of seats. My service rep, Michael B., was really informative, professional, and broke down prices. I was running a bit low on time to pick up my child from school and Michael got things going and even had my car pulled up ASAP. Very much appreciated and will continue to service my Corolla here.

Service took a long time to complete. Over 3 hours. Irritating to receive both a phone call and email from someone outside of the service department about selling my car to Auto Nation. That’s the second time that has happened over the years even though last time it happened we asked that it never happen again.

Kevin our service guy was very nice! Didn’t try to do more work on the car then necessary ! He said around 2 hours and it was done in 2 hours! Everyone else from cashier to valet great experience ! Thank you

From the beginning of looking for a car, to purchasing, Carlos R helped me through it all. Big shoutout to him.

Came in with a budget and Carlos R got me a deal of a lifetime. Thank you so much.

I'm a long time Las Vegas resident and have purchased many cars over the years from many different dealerships. My experience with Don Chlao, internet sales and leasing consultant, was amazing. I had been shopping for a new 4Runner for a few months and was not having a very good time of things. From my very first conversation with Don I knew things were going to be different. He was professional, he was familiar with his available inventory and treated me as a valued customer. He always returned my phone calls in a timely manner. Answered all of my questions pertaining to the vehicle and purchase. After the sale was complete Don made sure I was aware of all of the vehicles features and that I knew how to us them. A purchase experience that was by far the best I've ever had in Las Vegas. Thank you Don.

We purchased 5 cars here, and the staff, especially Mike was awesome. They were happy, kind, and excited, they practically matched our enthusiasm! An organized parking lot, and the Tacomas were great, 4 miles on the odometer! Wow!

Was on the search for a new corolla after giving up on my old one, and Carlos R scored me a heck of a deal.

I couldn't believe the deal Carlos R got me on this Tacoma! Highly recommend to others.

I was truly amazed by how fast I got my new Toyota Land Cruiser from Carlos R. Made it extremely simple and quick, thanks

Wasn't too hard too make my choice here. Carlos R introduced an unimaginable deal to me for a 2022 Camry and I had to take it. Thank you so much

Best experience yet! Agustin thank you for your excellent customer service!

I am back again to get another car. That proves how I love this dealership. I don't know how to adequately express my gratitude for the outstanding service at this place. If I could give a higher review, I would without question. Shoutout to Scott Forslund! In my opinion, when shopping for a new car, finding a dealer you can trust is just as important as the services they provide. He went above and beyond to help me sort out things with my finance and managed to not only get me into a wonderful car that I love. Buying a car at this dealership, you have to look for Oleg, he’s easy to work with getting what you need and help you every step along the way.

Dealt with Sergio Ramos who is the finance and he was very helpful. He will do everything possible to help you. From start to finish, I received nothing but quality service and attention. I would ask for Oleg Skorohodov, his automobile background is impressive! Very informative. He explained everything about the car I’m interested to buy and helped me reach the best decision. I got my Corolla 2022 and I love it! Overall I'm impressed.

Staff was super friendly but I want to specifically point out Carlos, he is dedicated to getting his customers the best deal possible!

I recently moved to Las Vegas after 25 yrs in Florida. All I had to do was enter my VIN number and Auto Nation Nevada had all the info on my Toyota Corola. Great service. Courteous and knowledgeable advisor. Nice ride home and back to pick up my car.

Just wanna say how great Carlos R was he gave me such a good deal on my 22' Tacoma, no mark up like these other dealerships. Will for sure come back.

Called about buying a car and the guy on the phone was so rude and condescending and proceeded to hang up on me. Funny how a sales agent could not want your money so badly.

I can’t express how happy I am with the service I received at this dealership, I’ve been looking for a 22’ Tundra and Carlos R was able to snag one for me. With how demand is for these trucks I’m very shocked on how fast and timely the delivery was, once again super happy with the experience I had and I have Carlos to thank for the help and service he provided to me and my family.

Kevin G. was my service advisor. He provided me with great customer service and maintained good communication with me regarding my vehicle’s service. I’ve dealt with all four of the Toyota dealerships in the Vegas Valley, and AutoNation has provided me with the best service yet. I will be returning to AutoNation for all my future service needs.

It's hard to recommend this place when all the services are so expensive, and I usually feel like I could have gotten the same job done at a fraction of the cost elsewhere. The only reason I keep coming back is because I don't trust anyone else to work on my hybrid. Edit: I recently went in for a tune up, and was helped by Eric. He was kind enough to offer me a 10% discount and was honest with what my car needed work on. My peace of mind is much appreciated, and will keep coming back. I added one more star upon realizing that.

I'm a long time Las Vegas resident and have purchased many cars over the years from many different dealerships. My experience with Don Chlao, internet sales and leasing consultant, was amazing. I had been shopping for a new 4Runner for a few months and was not having a very good time of things. From my very first conversation with Don I knew things were going to be different. He was professional, he was familiar with his available inventory and treated me as a valued customer. He always returned my phone calls in a timely manner. Answered all of my questions pertaining to the vehicle and purchase. After the sale was complete Don made sure I was aware of all of the vehicles features and that I knew how to us them. A purchase experience that was by far the best I've ever had in Las Vegas. Thank you Don.

Perfect customer service and very good timing good advice.

We have been with Autonation Toyota when it wasn’t Autonation and now it is known as Autonation but all sma employees. We have stayed with this dealership cause they aren’t pushy, very honest, and helpful in every way and every department. Buying is super fast and easy and then servicing is so awesome at this dealership and they absolutely take care of you and keep you updated and make sure your car is up to date on everything!!!! Can’t say enough good things about this dealership when we always leave happy and knowing we are in good hands and up to date and the service was top notch!

Tal Gru gave me a great experience in choosing my new 2022 Toyota Tacoma. He's professional explains with detail and integrity I felt blessed to have ran into him on my way in the dealership to purchase a new truck. Tal Gru , Thank you !

Timely service No pressure on providing service not needed

Everyone here was very nice and professional. I had to wait a little because it was on a Saturday & they were busy.

My 2018 Toyota Rav4 was purchased at this dealer and has had an extended service contract since that time. In general, the service has been very good. However recently the vehicle had to be taken in for service three different times to get a tire issue resolved. Tire light was on and driver side tire squealed. First two service visits they indicated they could not find anything wrong. They reset the warning light. Finally third visit they found a nail in the tire. This is three different visits and wasted waiting time of apx 6 hours total for them to determine this. The tire was under warranty and there was no charge. I am grateful for that, however this should not have taken three visits.

Since purchased a car in AutoNation, always go back for routine maintenances. Excellent services, friendly staff & professional. Highly recommend.

I had an excellent experience with Cristhian Sanchez. He was great to work with, was very responsible, transparent and went above and beyond with any questions. This is a no hassle and no pressure dealership. I’m super happy with my car!

Thank you for being professional through out the process and giving me that special attention I needed. Sales manager Delilah was awesome and you need more like her.

Miguel at Sales was awesome, he has great customer service and he is very informative. You’re in great hands if he is your sales representative.

I went in to service my vehicle, and the employees were kind and very helpful. The place was clean. Very professional team.

By far the best experience a customer can have the sales team and finance team top notch highly recommend anyone considering a car in the Las Vegas area to give this location a visit.

Booking an appointment on line was fast and easy. Toyota had an appointment next day I really appreciated that . I arrived a little early Brian helped me out very professional and nice once inside I waited about 10 minutes for my service provider William . I explained what was going on after talking to William he didn’t seem that interested in helping me I understand some things happen it’s life I still was be courteous and nice to William after talking to him on the phone later that day he was very rude to me and picking up my car he didn’t bother to explain anything to me or meet me everyone else was nice I will definitely be back however I will no longer seek service from William. I gave 1 star because from dropping my car off to getting dropped off at home everyone else did a phenomenal job but the service I received from William was poor quality and I’ve been going to Toyota for over 10 years

Ivan, the Toyota service rep.was awesome, friendly and very helpful...the service department was friendly, fast and efficient!!! kudos to all!!! Alan in fiance department was truly awesome and so so helpful and genuine thank you Mr Alan for all your help you guys at Toyota Auto nation truly rock!!!!

Zackary was very professional and would like to compliment him for the way he handled the transaction thank you Zackary!

the day I bought my 2017 Corolla I had an appt to see a different car at 9am. I ended up buying a much better car and financed it and was celebrating with shots at the Mexican restaurant by Noon. Then when I went in for my first maintenance appt. it was smooth as silk. in and out and all that was expected was done and I LOVE my car and AutoNation Toyota Las Vegas

AutoNation always handles scheduling and service of my vehicle with professionalism and great customer service. Highly recommended.

good service, very nice with shuttle drop off and pick up. took a little longer than promised to get the service done

It was a good and quick checkup. They also provided pictures of my tire pressure and pictures of everything they were doing on my car.

They have so many reps to talk to but only 1 person to deal with. Emoyees lounging around with their feet on the desk and if you ask them to help you they get an attitudeabout it. Most toyota dealers when ot comes to maintanance the service rep will cone out to you car and ask you what your in for...bad service. And the way they treat their customers is below par. I have never been treated like a lower class citizen. All just for a maintenance check. And when my car was done some guy that was not in a Toyota uniform brought my car I don't know if he valet or what he was but I dont think I will be doing business with this Toyota ever again

This is my 2nd time coming here for service. So far so good. I just want what I paid for. Fix my truck & customer service & I will definitely kp coming back giving you my business

Kevin Grady is awesome and has always been so awesome every time I come in for help on my car. He’s very informative and thorough with going over the details of the work, and I always get a high level of quality service. Kevin always has a great attitude and I appreciate all his efforts!

Typical dealership. Guy who helped us in the front was great(James). Went one day looked at a used car and went to purchase the next day. Finance department was ok. We paid cash and a check. Went back for drs form as it wasn’t included yet. Went back to finance guy that looked more annoyed to see us until we told him we didn’t get one and we didn’t make a special trip there for it. We couldn’t get temporary paper for car to drive so my wife had to go back for it. She got it from the finance guy but no one helped her install. They avoided eye contact to help as if they didnt see her with it in her hand. They finally got around to it and emailed it. They should just say when the check clears we’ll get it to you. Keep customer service consistent. Overall easy transactions. Great job James.

Had a bad experience with financial services. Andrew Brewis didn’t cancel my extended warranty/maintenance for weeks after filing paperwork and many emails/voicemails/visits. Paolo Batista was awesome and helped me quickly resolve the issue.

Kevin Grady is awesome and has always been so awesome every time I come in for help on my car. He’s very informative and thorough with going over the details of the work, and I always get a high level of quality service. Kevin always has a great attitude and I appreciate all his efforts!

Excelente servicio 👌

Thank you Jonathan for all your help! 🙏🙏

Leaving a 2 star cause i understand we did arrive late for the appt, but the guy that helped us was extremely rude pointing out "you are late", and calling us really loudly and had a horrible attitude towards us

My third Hybrid, all serviced by Autonation only because my Service Manager Tim Phillis has been fantastic from the start. I can always count on him to find me an appointment, explain fully what my car needs. No pressure just a pleasant place to visit

EDIT (8 Aug 2022): while I stand by my previous statement about my sales rep, I unfortunately have to bring down my review quite a bit. Purchased (financed) vehicle 11 June, and have been pinging finance since the first week of July (about a week before moving permit expiration). Almost 60 days since purchase and a title still hasn't been procured and sent to the lender and therefore still can't begin the process to legally register my vehicle. I can't get an extension from the dealer and the DMV gave me a 15 day extension but told me to go back to the dealer ASAP and figure out the hold up (crazy cause im told its the dmv thats backed up), which I did the same day. Calmly spoke to a manager and explained the situation. Finance specialists came out and told me the the title was on its way back to dealership and they would send the paperwork to registration company that same day (which btw would take another 1-2 weeks and MORE time after that for California DMV to mail me plates). Title didn't get to the dealership that day. I try to be fairly patient and understanding of most situations (ie "DMV is backed up" or whatever) but I don't appreciate being lied to or being told "it's because you chose to get your vehicle registered out of state and it would have been less complicated otherwise".. I paid a fee to have this handled in a timely manner. *shrug*.. IF i get pulled over by law enforcement or base security forces, will the dealership pay for my fine? prolly not.. unfortunate that a satisfying experience is turning the complete opposite. Original message: Went in for a trade-in and came out with a new car! My salesman, Tal, was superb! He was very helpful and despite how minor my issues/concerns were for my new Corolla (mostly cosmetic, i got a CPO), he went ahead and took care of it without hesitation even working around my busy schedule.

Super fast and efficient. I got an oil change the other morning. The staff was super friendly and I was in and out 😁

Happy customer! A few days ago, I purchased a Toyota Tacoma. Shoutout to Danny for being awesome, kind, and knowledgeable. Any questions I had he was there to help and made everything go smooth. Will be back in the near future you guys are awesome and I would recommend Autonation Toyota!

always helpful and quick service. mark always takes care of me!

Work was done quickly and efficiently. Very satisfied with the experience.

Todo muy bien, tanto el trato como el servicio muy bueno. Se los recomiendo

The dealership made everything fast and easy, made an appointment via phone, got set up in less than 5 minutes. Dropped my car off and was out the door in less than 10 minutes with information on what services were being performed and prices. When my car was ready, about 90 minutes later they called me and I was good to go. David was great and made what could have been a hassle a breeze

I HAD A GREAT EXPERIENCE WITH THE TOYOTA Las Vegas team, Erick Candido, Danny Nguyen and Sergio Ramos Lopez, these guys are great. And i love the RAV4.

Mark was very helpful and quick.

Tanto el trato como el servicio de muy buena calidad, se los recomiendo

Great people there and customer service and great selection of cars

Johnny in Finance is the man! If you’re looking to finance a vehicle from Toyota Las Vegas, he can help! No shadiness, super up front, and easy to work with. When everyone says NO, Johnny says YES!

Excellent service and professional advisors!

Staff is friendly. Service has always been completed in the time predicted. Waiting area is clean, and they offer free water and coffee. Prices seem fair for dealership work.

very informative and friendly on line answered all questions i had and getting me feedback on other questions ive bought on line from them before

Friendly and agreat doing business with to purchase a car .

Friendly and a great place to purchase a car and do business with .

They have a great customer service, they were super friendly, and they help me get a new van, I honestly recommend this place if your looking for vehicles because they support your decision.

Jose Jimenez in the service department is the sole reason I continue to bring my car in for service. I trust him.

Excellent services , The team give me the opportunity to buy a truck I like , after everything, AutoNation have the team we can trust.I highly recommend.

Kevin serviced my vehicle! He was friendly and very professional. Felt confident the maintenance was complete and through! Thanks Kevin

Best experience with purchasing a truck. Jonny helped me out and took care of all my concerns. He properly explained all the little bits of detail, took his time with repeated questions I was totally unsure about, and got me the best deal possible. His patience and help really sold me on the experience and purchase of my new Tacoma! Thank you jonny!

The staff is courteous and kind, and the waiting area has plenty of room and provides coffee or tea. My car was serviced in a timely fashion so overall I'm quite pleased with AutoNation Toyota.

Waseem was super professional and made this experience super easy! Keith was also helpful in the initial process prior to me actually arriving at Toyota! I was never left guessing and I knew what to expect the entire time! I wish all of my car sales experiences were this easy ! Thank you for your continued ease of operation at this dealership, that is why I will be back! I wish I had more cars to sell!

Hey everyone! Just wanted to give a shout out to Joe Vandenburg and Auto Nation on Sahara in Las Vegas. This was the fastest car purchase I've ever experienced. 3 hours in and out in my new car. Joe and his team at Auto Nation know their stuff!

Hey everyone! Just wanted to give a shout out to Joe Vandenburg and Auto Nation on Sahara in Las Vegas. This was the fastest car purchase I've ever experienced. 3 hours in and out in my new car. Joe and his team at Auto Nation know their stuff!

Just called about a Corolla Hatchback that's listed as NEW on the website. Called em and they said it wasn't available on a waitlist. When I said I wasn't interested if I would be put on a waitlist, they rudely hung up on me before I finish asking if there was anything used. That employee needs to learn professional phone etiquette. This happened around 2:40 pm. Check the phone records. Probably will never call AutoNation Toyota ever again.

I live in the Northwest, so Centennial Toyota is much closer than AutoNation. but a friend referred me because of thier maintenance department. My car had a recall on it and the maintenance required message was on. I took my 2022 Toyota Venza to Mark. He was awesome, his communication was outstanding, from making the appointment to getting my vehicle in for surviving. the had the car fir just a few hours and it was done. I'm hooked, I'm a Autonation customer for life now.

Excellent experience my last appointment. Staff in service department was very friendly, helpful and patient. Michael Bigness always goes above and beyond. Great communication and the customer leaves feeling like they can rely on the Autonation service department to always take care of your car. I appreciate the transparency in the diagnostics and the heads up on what to expect your next appointment. Thank you Autonation.

Traded my car in on 6/23 and still haven't received the balance on my trade in. They have told me they cant pay me untill they get the title, but when I said ok well let's unwind this deal I want my car back they say they cant do that they sold my car. So you can sell my car without a title but you cant pay me for my car until you get the title, sounds like a scam to me.

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They're always friendly & helpful.

Efficient service,honest and accommodating staff.

George or Jorge as he is called was very helpful and nice and professional. He was our sales person. He made it all possible finding and telling me about this used Toyota Corolla that came in and was being prepared to be sold. It was the right car for our situation. But unfortunately I was very uncomfortable in the office of finance manager. I told him from the start I had a bad experience with my last car buying at Honda dealership. They snuck in a extended warranty. So I told him this. He still kept asking me if I wanted gap insurance, I kept telling him I don’t want any gap insurance or any extended warranties. This made me feel very uncomfortable ! Need much better bed side manner. Almost canceled the deal because of this. Buyer beware of this game he played! Good luck

First time at AutoNation - very professional and efficient. Did everything they said they we’re going to do, and when.

I don't even know where to begin about Clarice.. she is AMAZING! From the first day, we contact we knew we found the right person for our day. She is kind, personable, makes you feel relaxed, and takes her time to do the right thing. I could go on and on. We had some struggles since both our families are split so then tension was definitely felt on the day off but she when above and beyond to make everyone feel comfortable, and stayed positive. And of course, was right on the budget for our day! She worked with us to stay on budget. I would HIGHLY recommend Mrs. Clarice Haynes to anyone who asked! If your still looking, stop and contact Mrs. Clarice Haynes for your investment by reaching her via WhatsApp:+447862074282 /Email: claricehaynestrades@gmail.com

Prompt expert service. Just had my 2018 Corolla, which we had purchased there, serviced there. Service advisor, Jose Jimenez had me out the door in under 1 1/2 hours fully serviced.

Always very professional service department - a pleasure! To bad the world has changed or I would another car from them

Michael was my service advisor. He did an excellent job of helping me by answering all of my questions, and treating me with real courtesy. I appreciate the care they took with my car. Very good service.

I bought my 2005 Tacoma and it has only been serviced at this dealer-because they earn my business every appointment! Jose Jimenez has been my service advisor-they are honest and do not try to sell you things you do not need! A very loyal customer and I moved and drive farther to get there.

Muy buen sitio para comprar carro..

Great Service, Service was on time and I would recommend this dealership to anyone

excellent service friendly kindness

My service advisor David was very nice and professional.

Walked around in 110 degree heat looking at trucks and no one came out to help. Not one single person. As we’re we’re walking away after 30 minutes, someone yelled from a distance asking if we needed help. Taking our business and money elsewhere.

My wife and I are very happy with this dealer. They gave us the attention and price that we were looking for. We went to so many dealers and they just wanted to make money. Jessie and Paulo took their personal time to help us every time we had a question. Their prices are the best. I had to go to them from California because here in California most of them have a mark up price. I highly recommend this place because they do know what costumer service is and will help you till you are completely satisfied with what you are looking for. Thank you guys for being very professional in your work.

Only use the Service Dept. but they are fantastic! Jose is the greatest! He is always professional and courteous. He is very knowledgeable about my vehicle and keeps in tiptop shape.

I found the entire sales staff very friendly and wonderful to work with.. I had problems with my car which they have worked really hard to find solutions for me. I would and have recommended them to family and friends.

Maybe it's me, but at Metro Toyota in Ohio I would never have to wait 2 hours before the rep came out to let me know what's going on. And he never did. Had to sit in his face, after 2 hours, for him to tell me it's almost done. Not a fan of their customer service at all!!

El trato a las personas es excelente. Muy buena atención

The sales rep who was helping me purchase my new car didn’t know anything about it. I originally ordered a different one because I had certain things I required I ended up doing my own research and found out it didn’t have it so told him to cancel my order we luckily did find a better one in the end though. Also my car was missing some key parts that I paid extra for and the sales rep said those didn’t come with mine, when I said they did he just never responded to my text he didn’t care anymore since I already purchased the car. The prices of the vehicles are fair but don’t expect any help or knowledge from the staff. Just feels like they want to sell you anything and get you out the door. After my paperwork was done they just handed the keys and said vehicle was outside it’s a small thing but should walk you out to your new car if you just spent so much money with them.

Do yourself a favor and stay away from this dealership as they are only worried about closing the deals and not actually helping people out. On top of that, they add things to your deal without you knowing and act like they didnt do anything. Theres other Toyota dealers out there and autonation toyota should never be in your list. WORST EXPERIENCE AND A BUNCH OF PEOPLE HERE WHO TAKES ADVANTAGES OF PEOPLES KINDNESS AND NAIVETY.

I have always received great service from Autonation since moving here from Ohio in 2019. I'm very happy to have found another superior Toyota Dealership like I had back there!

Lo recomiendo 150%, todo es buenísimo, pero lo más significativo es la calidad de los Mecanico y su profesionalidad, el auto sale nuevo

AutoNation Toyota is the best dealer I have ever experienced in the past 20+ years in terms of service attitude and quality.

we dealt with salesperson Jesse while we were on the waiting list for highlander platinum. it took couple months, but we finally got our Highlander Platinum. Unlike other dealers who were taking advantage of supply shortage and price gouging, this dealership did not. This is something we would consider when we buy our next car. Thanks to Jesse.

After finding the car I wanted (at an amazing price) on Cars.com, I jumped on the opportunity and contacted the dealership. I got a response less than a half an hour later and was test driving the car not two hours after. A total of 4 hours after finding the car online was it mine and I was leaving Auto Nation Toyota LV with the keys! The entire process was easy, the staff were the nicest I've ever dealt with (not pushy and they don't hover over you) and they made the process easy and quick! I'd recommend them to anyone!

I had a great experience at Las Vegas AutoNation. Sales personnel was knowledgeable and very helpful. I'm Extremely happy with my vehicle purchas from AutoNation. 👍👍

Ivan Mandapat was waiting for us for our 7am. appointment. He was very polite, kind and knowledgeable. With all the updates for our RAV4. He said it would take about 3 hours for the repair. It was really very satisfying when he called my name for it only took only 2 hrs than 3 hrs. Since, we purchase our RAV4 we always had to bring it for service to Toyota dealership. It was always Ivan who has assisted us in whatever need we have. Thank you Ivan for your helping us for years. Thank you Toyota for hiring a wonderful employee like ivan Mandapat.

Friendly & knowledgeable staff. Every time I have taken my car in for its maintenance service, everyone was very helpful & my car was ready when promised.

Every time I come here I have a fantastic experience with these people they get my car taken care of and the customer service is spot on baby when taking my vehicle while it was late and they were about to close

Very nice people. I got the best price for my RAV4 here. Everyone else in town added a premium onto the price over the MSRP, but AutoNation doesn’t. Saved me money and treated me great, what more can you ask for. Only downside was having to wait for the car to come in, but that is reality at any dealership right now. They are awesome!

Very friendly, knowledgeable service advisor, explains well.

knowledgeable service staff Michael and Roy and parts dept. too.

Profesional and dedicated

Absolutely the very best car buying experience I have ever had!! I was so fortunate that they had the exact car I was looking for and the price was $6000 less than other dealers. Thank you Michael Reyna for your kindness, courtesy, and professionalism throughout the whole process.

The pricing of my repairs and the workmanship.

The service was great and in a timely matter. My service technician was professional and knowledgeable. The department was cleaned and everyone was very helpful. I highly recommend AutoNation. Thanks

service department, appointment setting, service manager, total time needed

I highly recommend Auto Nation. My service advisor Teddy was very professional and kept me updated about my car. They had to order a part and they gave me a free loaner car. Thanks Auto Nation!

We purchased our RAV4 from here a couple years ago. We have been going in ever since for a routine maintenance appointments. Our advisor Ivan is the best! Always full of information and helpful in every question we have for him. He slways has the right answer. Thank you Ivan & AutoNation! Do you need your car taken care of? This is the place to go! you will not be disappointed!

The dealership store is cleaned and organized. The staff are pleasant and friendly. I would like to commend Ivanchris for helping us above and beyond. He’s very skilled and knowledgeable. Keep up the good work Ivan.

We were able to buy a vehicle from AutoNation’s inbound list with NO issues! They were extremely professional and knowledgeable about the entire Toyota product line. That really helped with our decision. Thanks again! ☺

We were able to buy a vehicle from AutoNation’s inbound list with NO issues! They were extremely professional and knowledgeable about the entire Toyota product line. That really helped with our decision. Thanks again! ☺

We were able to buy a vehicle from AutoNation’s inbound list with NO issues! They were extremely professional and knowledgeable about the entire Toyota product line. That really helped with our decision. Thanks again! ☺

Got my 2000 Toyota Sienna serviced (oil change and tire rotation); service was good - the time to complete was a little too long. Advisor did a good job explaining what service might be needed in the future for the dogmobile.

I have been taking my car to AutoNation Toyota for years and would not consider taking it anywhere else. I always get professional, dependable service and Jose Jimenez is terrific. He always makes sure I get the service I need for my car and I trust his opinion.🙂

My service experience is 5 stars. My service rep David Schuerman is simply the best! Efficient, friendly, and so helpful. I will be bringing my older Highlander in for service also! Thank you David.

the service was great and timely.

Outstanding aftersale services. Quick and easy to drop off your car and they’re always fast to get the car back to you. I have a Toyota Highlander and the itself is amaaazing.

I purchased a 2022 Toyota Highlander XSE AWD yesterday from this dealership. The process was the smoothest. Picked out the car I wanted and they found the model and color within seconds let me know when it would arrive which was in less than a week. The price of the car was not marked up like most dealerships. The staff was friendly and honest. I dealt with Derrick and Jonathan. These guys know how to treat a customer. I would recommend all of my friends and family to buy their cars there. They will have your car washed and fueled up and paper work was spot on fast. No issues whatsoever. Thanks guys See you on my first service

We purchased our 2022 Highlander Hybrid form AutoNation Toyota on 2/23/2022, and we were extremely happy with the experience overall! Our Salesaperson, Jack Rasmussen, was excellent from start to finish, keeping us updated and informed regularly as to when our Highlander would actually be arriving at AutoNation Toyota here in Las Vegas. He schooled us extremely well on the workings and various functions of our new Highlander, and to his credit, was not afraid to admit he didn't know the answers to some questions. However, ALL of such questions he immediately found the answers to from his coworkers and online. Great Experience!

Tim Phillis is very helpful every time I schedule an appointment. He has never tried to get me to do more than is required.

The staff are very profession, plus the dealership is very clean and everyone is friendly and helpful

Jack is the man! I ordered a truck offline from the other side of the United States. As detailed as I am I asked a million questions asked for videos and hundreds of pictures and he not once hesitated or was rude or got annoyed with my ridiculous request. When the truck arrived it was good as brand new ! I could not be happier with these guys. I definitely would recommend anyone looking for a car to check these guys out ! Thanks again Jack!!

Joey from service was great. Followed up and kept me in the loop.

Great Service. Michael Bigness is always great when we take our 4Runner in. He explains everything clearly and upfront. We have been coming here for years and will not go anywhere else.

Been going there over 15 years now. Never a problem getting anything taken care of. Pricing always seems reasonable. Great customer service!

I went there to buy a used car but ended up buying almost a new car. I have seen Great customer service with smooth and short process.

Its very easy get an appointment for car services from start to finish. My advisor was Ivanchris and I should say I was treated very good. I dropped my car off early in the morning, got the service and picked it up noon time as promised. He explained why I needed the additional services and why it is recommended. Would definitely go back here the next time.

My technician was very efficient and knowledgeable did not push any unnecessary service upsell. My car was finished in a timely manner and I was notified my car was done before the time it was due to finish!

I had to wait a week to get an appointment to get an oil change, The reason the phone person gave me was since I wanted to wait for my auto only so many appointments were open so that I wouldn't be sitting in a crowded waiting room because of Covid rules. There was exactly 2 other people in what I'd call the waiting area and the room is huge so I could have moves 10 feet away from anyone. When I arrives the service writer did NOT have his mask on and maybe a third of the employees seen in the lobby( they have on bright red shirts so easy to tell who works there) had their masks below their nose which is about the same as no mask. waited 1 1/2 hours . A disappointing experience I know it was a minimal service but I suspect the attitude is the same in all departments. I am shopping for a 2022 Tacoma and will be looking anywhere but Auto Nation

Left car 🚙 at 10 am for an oil change, needed to pick it up at 5 PM. Also, this Toyota dealership does not offer coupons for your oil changes. When I lived in Miami, Kendall Toyota would always send me text messages for oil change discounts and they would also send emails. I booked an appointment and they did not even send an email confirmation nor a text message, or a call to remind. Do not recommend this location to no one. Stay safe everyone.

service is good and fast william lima was great

easy service, Ivan M. service rep saved me some $$ by finding some discounts for my routine service. Thank You

Way overcharged for labor on simple items. It should not be $36.95 for a cabin air filter change. Absurd. Michael was unhelpful when I brought this to his attention. Chris Roth the service manager was also rude and offered no apology or clear explanation but simply said “we could have charged you for every time the mechanic touched the car but we didn’t” Will never be back here. Rude unhelpful staff who only cares about upselling you to get more money.

Ask for Tim Phillis for service.

Don’t get a rental! The clerks are rude and disrespectful- use Enterprise and have them pick you up. Teddy is wonderful to work with, but it took 3.5 hours for an oil change with an appointment.

Take care my car is so good I’m so happy Thank you so much everyone 🙏🏻🌷

service was done while i waited in good time

Jose Jimenez always provides insightful and competent service. We always deal with him directly. On another note when we discovered that Toyota was the number one contributor to the seditionists who stormed our capital, I vowed to never buy another Toyota. I understand that has changed. I am thankful for that. We had just purchased a new highlander. Although we love our Toyotas, we will be paying close attention to their behavior in the guarding of our democracy.

does not offer any discount at all. refunds takes forever, if you call the sales rep or their financial person they don't get back with you anymore after getting your car. unlike Findlay Toyota, their people are proactive.

I have bought 3 vehicles from Toyota Autonation in Sahara, I have been dealing with my salesman Ahmad Reshad, he’s always helpful and patient with me, he knows his business and very knowledgeable. He takes very good care of what I want in the vehicles I’ve looked and bought from him. I highly recommend his excellent service.

They’re fully aware of their 2-3 hour WAIT TIME for those who make appointments. Everyone waiting on their vehicles complained; no one says anything. Multiple people waiting outside were asked if the were picking up a vehicle and their responses “eventually.” They’re short staffed or multiple call outs or whatever the reason. The problem is they make TOO many appointments for their people to handle. If I can drop my vehicle off at another Toyota dealership and it takes 45 mins, why does it take 3 hours for the same car to get the same routine maintenance here? “Well they don’t do as many vehicles as we do.” Ok so maybe you should focus on fewer vehicles because your quality of service is LACKING big time.

Dependable, courteous, Mark in services was great

Very professional out there at A dealership of all places I find the best service ever. I have been shocked before, Because of outstanding performance but this place tops the cake. I have been in a very regimental life, if you count 30 years being in the military as regimental. And I have found that this company, AutoNation Toyota on Sahara, specifically, after buying over 15 cars in the last 18 years; far outweighs any other dealership in quality, supervision of my requests, management and overall consideration of the customers needs. Thank you Danny from Hawaii!! A salesman. Truly a salesman! Great experience!

Service was excellent!! Ivan estimated that the car would be serviced within three hours and he accomplished the service well within his estimate. The four new Cooper tires were replaced and tire pressure warning valves/xmtrs were reinstalled. Wheel alignment were also completed timely and within budget. Kudos to Ivan for a job well done.

I was very dissatisfied the way you service my truck. I have waited for almost four hours before I got my vehicle back. I think I will find another toyota dealer to do my next service.

My most recent service (45,000 miles) was fine. David Scheurman is always very efficient, friendly, and helpful. One minor note. I mentioned to David is that I have been having trouble getting Google Maps to work through my Bluetooth connection. For some reason, it no longer verbalizes the directions. David tried to help, noting he is not very technically oriented. When he was unable to resolve the issue, he suggested I check with the sales staff, some of whom are more familiar with the technology. I stopped by at the reception desk and they seemed uninterested in helping. After a bit of prodding one of the two gentlemen at the desk came out, fiddled with it for a few minutes and then said he had no idea what to do. He did not seem receptive to my suggestion that perhaps one of the younger sales persons might be more adept. Small thing but perhaps it said something about customer service on the sales side of the house.

Had an appointment at 1pm was told if I waited would be around 1 1/2 hr wait. Arrived 20 minutes early was told 2 two 2 1/2 hour wait because of walk ins. Received car 4 pm Why make an appointment for this kind of service of a front end alignment. Service advisor was very condescending stood at counter in front of him and had to wait for him to finish his personal business on his phone before he wouldn’t even acknowledge I was in front of him.

Had 1 pm appointment for a front end alignment. Was told it would be around. 1 1/2 hr if I waited.Told it would be 2 hrs because of walk ins. 3 hrs later we got our car

My service writer as alway David Sherman is awesome !! Always makes dropping my Tacoma off for service simple. He’s the best !!

This team is amazing. After having a bad experience at Findlay, where I had purchased my last two Toyotas, I walked into this dealership hoping to get a Highlander. I know this is not the best market to buy a car; however, the lease on my Tacoma was coming up and we needed a bigger car since we’re expecting another baby in September. We dealt with Courtney and she was extremely pleasant to work with. I never felt like I was being pressured into buying something and didn’t feel like I was getting taken advantage of as a buyer. The price sheets they presented were transparent and detailed. Even when I left to present the estimates to my wife, Courtney was responsive and kept sending me updated price sheets via email for comparison. We ended up buying a Highlander platinum and we love it so far. This was a pleasant buying experience for me and my family and we will definitely come back to see Courtney when we need another car. Thank you for not taking advantage of your customers.

They were great the man that helped me with my experience saved me money

Wonderful people here! Very friendly and patient.

I love coming to the Toyota dealership. William always gives me the best customer service possible. This time they gave me a rental car which was really helpful. The repair is always excellent and i’m always being communicated with regarding the length of the repair. I am a loyal and super super happy customer!

My family and I were 5 states away from home, passing through Las Vegas, when my 2021 Toyota broke down. This was on a Friday afternoon and the temperature was 117° out! We managed to get it to AutoNation just shortly before they closed. Brittney, at the service desk, put us in a loaner for the night and reassured us that she would have someone look at it first thing in the morning. Grateful not to be completely stranded, we went to a hotel and hoped for good news. The next day Brittney kept us informed and updated at every turn. She treated us with professionalism, courtesy and competence. Then, the team worked their magic, and by some miracle, got us back on the road. ~~~Thank you for saving our vacation!!!~~~

Took my Rav 4 in for 1st maintenance David was very helpful, let me know every step of the way In and out fast

I took my tacoma truck for service and there was Ivan, he is always so helpful and friendly, he make us feel like family.

I spend on average a few hundred dollars a month having my truck serviced,so it would be nice if they could wipe their greasy and oily finger prints off before returning it to me.

n/a great service very friendly

Thanks to Jose Jimenez as always you are very helpful to your customer. See you on the next maintenance!

Mark was outstanding, as usual. The team had my service completed and my vehicle ready for me very quickly, and they never fail to keep my 4Runner in peak mechanical condition. They even washed it for me!

great service did not take long to get the car serviced

These idiots have been spamming me for more than a year. According to them my name is James, I live in Las Vegas and own a land cruiser…when in fact, my name is Mike, I live in Australia and have never owned a land cruiser. I’ve unsubscribed so many times but they just keep spamming me. So if I did live there would I trust them with my car? No way!

Salesman Eric Guajardo was great to work with. He went above and beyond to help me find the right vehicle and communicated well with me throughout the process. I would recommend Eric to others, as he is knowledgeable and friendly.

Service guy David is always helpful and accommodating. Service took a little longer than expected/quoted. Alingment still pulling to right, hopefully it will improve over the next few days.

Service writer promised return of my vehicle in 1.5 to 2 hours and it was done. I had to go to the dealership/service center for my free services because you do not have one 70 miles closer in the town where I live.

Jimmy and Ceasar made the purchasing process painless. I love my new Camry.

I didn’t like the service I received

The staff at AN Las Vegas took great care of me with excellent communication via text and email, sending me pics of the car I was interested in before it was even detailed and assisting me in putting a deposit to secure the car immediately. The purchase was smooth, too. Thanks so much!

True professionalism from start to finish. Helpful, courteous, knowledgeable. They listen to your needs and concerns.

great experience every time.

Very satisfied. Employees that helped us are very polite and courteous thank you for all of your work. We?ll done.

Mike G. was great. Have to say this was one of the best dealership experiences I have ever had.

The battery was low and I needed a smog check. The service agent explained how the battery is used for the smog check and how important it is to drive the car and not just let it sit for long periods of time.

My experience was off the charts. Zulma, Johnny and every single person that I spoke to or dealt with were not only compassionate beings but HONEST! Which is so rare to find at a dealership. I will continue to support this dealership in particular and promote on all my social media platforms as I work on TV and I love being grateful when other people truly care about other people and leave them with positive experiences. Will definitely come back again and again and spread the word to friends and contacts so they can hopefully experience the profesional and loving care of your staff. Thank you!

Always a pleasure to work with Mr. Joey Martinez and the staff at Auto Nation Toyota. Services are very professional and done in a timely manner.

Jonathan was great! He made sure I was well taken care of and my car was done sooner than expected.

Purchased the vehicle in December 2020, the buying process was amazingly simple. I was treated very well by the sales agent. I brought my vehicle back for a six month service. Michael Bigness was my service contact. He was very cordial and explained what would be done on my vehicle. After completing the service, which included my vehicle being washed, I was provided with my next 6 month appointment. AutoNation personnel are fabulous.

My experience was great. You should swing by and get a car from Autonation Toyota today, you won?t be disappointed.

Brought my Corolla in because of a rattling noise near the engine , found out it was the water pump. When I brought up I had a Car Shield protection that covered that part was immediately told they don?t accept Car Shield , called car shield and was told they should accept it . Went ahead and had it repaired and am trying to get reimbursement from Car Shield. Trouble checked at check out with cashiers sand they told me they never heard of it. I assume they say that because their trying to push customers to Toyota Care. Side note it?s two weeks later and I?m still try to get reimbursement, I paid $2000 over the last 16 months for the coverage and neither company Car Shield or Autonation seem to really care.

Efficiency and courtesy and costumer friendly

great experience….all the people are friendly and helpful…

Tire's Rotated, computer system updated and car washed completed in an hour. I was waiting in the lounge while car being serviced. All was completed. As I was driving away, a call came in via Bluetooth as I answered the call the system cut off. Which is the prior problem I had been having. Turned around and went back to Service Rep and went through motions of the issue. Tim Phillis explained problems/defect with radio. Said he will request Radio replacement, refund my money and keep me informed.

Service tech Michael B. is amazing! Been working with him for years now and he is always on his game.

I am so happy I chose automation. I returned for an oil change. Worked with Kevin. Outstanding customer service. Love autonation.

Always great service at Autonation. Have been coordinating all vehicle service needs with Tim Phillis at Autonation for many years. He is the best. Always checks everything and offers good advice on anything that needs to be done.

Thank you for always giving me honest quotes and fast service! I love my Toyota & I know AutoNation will take great care of my Highlander.

I would to thank my Advisor 3059 David Schuerman for being so accommodating his friendliness and the number one in customer service for me that’s number one in having a business the first empression is always very important. I definitely recommend AitoNation Toyota Las Vegas.

I have been going to this dealership since I purchased my 2005 Tacoma and the dealership and Jose always takes care of whatever is needed

rances was great. buying experience was great.

Went in for my first car and walked out with just that thanks to Kevin!

Very thorough, very professional and reliable Would highly recommend

They always take great care of us and our vehicles. Thanks again, Mark!

Autonation Toyota has great customer service I was welcomed immediately. My car was fixed in the time discussed. I recommend you use them

Great friendly professional service!

Michael Bigness and his team were awesome!! Got the whole thing done in under 90 minutes - thanks!!

Ivan is always awesome and super personable. I have been coming to this location for years.

Mr. Mandapat who took Care of my Rav4 -XLE ...2018 For Routine Maintenance and my Vehicle Needs .. Did An Excellent Job to my Vehicle.. Thank You for Doing An Excellent Job...

Mr. Mandapat ..Who took Care of my Rav4 XLE ..2018 for Routine Maintenance and my Vehicle needs.... Did An Excellent Job to my Vehicle.. Thank you for doing An Excellent Job...

The team diagnosed and fixed the problem quickly and provided me options for repair.

Service is always top tier. Tanner was great Jasmine is fantastic the service team is amazing. Every experience I have had has been wonderful with them.

I am spake a little English but understand and the financial used to a lot of money charges me because the car is 34 and he charged me dabble. So I give down payment 3000 and I asked cancel please but he told me nexts year so I was muddy but l like the care so if

Finance guy Sergio was persistent as xxxx and basically said Toyota factory warranty of 5 years or 60k miles is useless and when we kindly told him no thank you several times about an extended warranty his attitude went from nice to xxxxxxx instantly. Sad that Sergio started out so nice and when he didn?t get the sale his second face came out. Hopefully they have cameras in the finance office to watch his change in attitude. I doubt anything will be done about this since Sergio shares the same last name as the GM of the dealership and that is probably why he is allowed to get xxxxty with people. Love the car and Brittney in sales was excellent.

Service was Excellent. The Staff was very Friendly and Courteous. My vehicle was Serviced in a Timely manner.

I recommend Auto Nation Toyota Las Vegas 6300 W Sahara, I always have a good experience every time I take my Rav4 for regular maintenance. I always make an appointment and never have to wait long. My service advisor is Ivan Mandapat, he always go above and beyond. He is amazing guy and funny!👍👍

Quick and reliable with a very nice waiting area. I ways use Mark.

After 2 months of trying to get the dealer to conclude on the car purchase from out of town, autonation delivered a vehicle with torn drivers seat, torn center arm rest and torn moonroof cover. So so disappointed that I was decieved into buying a very unkept vehicle at a high cost. They gave every assurance that the vehicle was clean and in good condition. Autonation henderson failed me. I feel scammed

Thank you Ivan Mandapat for excellent service . I have been a customer at Autonation Toyota for over 5 years. They always take care of my car and made sure it?s in excellent condition. For reference, I have a 2004 Toyota Sequoia with 270,000 mileage. It?s still running very well because Ivan and his team maintains it.

Bridgette, Johnny and Steve are AMAZING! We had never been to a dealership before and were quite nervous about the process but it was absolutely a breeze! They answered all our ?beginner? questions with kindness and the guidance we needed! We will definitely be recommending them and this dealership to friends and family!

Awesome experienced I highly recommend AutoNation Toyota Las Vegas .. Specially Jack Rasmussen who help us though out the process excellent sales person explained everything specially out of state purchase, it went very smooth from start to finish , including the finance that handled our loan process Alan Z. did his part and let us out in due time.. thanks Dee

Great service provided thanks.

Good maintenece garage Able to wait for my car while it’s being worked on Good location on sahara

Surprisingly personal experience, everyone was attentive and pleasant to deal with.

Superb! And Great Service. Thank you. Mr Mandapat.

Good customer service the only I have to wait 1:30 hours to fix the tire I understand maybe they are shot in personal . Thank you

Hello everyone! My dad and myself have bought 3 separate white Toyota Corolla's at AutoNation. I went yesterday to buy my 4th car there, only to find out that 1 hour later, my salesperson came back to me with the most terrible of offers on a brand new RAV 4 - In fact the offer was soooooooooo bad, it was actually offensive. I then walked over to my normal salesperson that I had just bought a car from a few years earlier, yes he was still working there, and he went on and defended her - AutoNation actually wanted $12,000 dollars down on a 30 month lease, and approximately $200 dollars a month - There was no discount for me whatsoever, even thought I have bought a total of 4 different vehicles at The AutoNation/Toyota/Nissan in the last few years. Not only was there no discount whatsoever, but they actually raised the price on me approximately $1,600 dollars and called it some kind of silly name to it to justify ripping me and other people off. My saleswoman was strict, with a stern face on the entire time, and should not be working there in my opinion ---------- STAY FAR AWAY FROM AutoNation dealerships here in Las Vegas, Sincerely Garrett

Efficient and finished earlier than the time frame

Mark Guilfoile is the best!! Love my 4Runner and trust my service advisor completely!!!!

I've used this facility for over 15 years and will continue to do so. My Toyota (s) are in tip top condition and I credit this facility for that.

Specifically I get service through Jose Jimenez.....he has always been top notch -- in scheduling service and in making sure the work gets done in the time he has cited and as he has outlined from the beginning.

Mr. Mandapat was extremely helpful and they finished servicing my car very quickly.

A smooth service visit with a free car wash. The agent was very professional and helpful.

Leah my saleswoman is great. There may be an opportunity for their finance manager to learn to talk to people in a more calm and respectful way. I recognized he may be new in this field and there may be a chance for him to better himself in the future to not sound as if he is talking down to his clients.

Their inspection of the car missed a missing rear view mirror that took 5 days to fix. Then their financing department took hours upon hours on 2 different dates to "sign paperwork" when we were already preapproved. Their "no haggling" only counts until you try to turn down their "extra warranty" then they find a lower interest rate so you can afford the hard sale warranty. It's weeks later and they are still making us come back to get the fob (they said the car had two keys and then we had to jump through hoops [2-hour wait] to get the second key fob) and floor mats installed (that someone said had to be done by them). I had less trouble buying my house with lousy credit than I did buying this used car from Autonation with fabulous credit. The car was at a good price and exactly what I wanted or I'd have walked but if you're going to buy from this place, make sure you plan to spend all day or several half days doing it because they're a "high-volume" sales floor and once you're on the hook, they'll take forever to get it done.

Always had good service and experience at the Toyota on West Sahara. RuthJ

Ivan is the best service represantive in AUtoNation Toyota! I will never schedule my service if he is not around, he knows my car like he owns it, the best customer service like your his family, very trustworthy. Thank you Toyota for having Ivan on your team!

Their inspection of the car missed a missing rear view mirror that took 5 days to fix. Then their financing department took hours upon hours on 2 different dates to "sign paperwork" when we were already preapproved. Their "no haggling" only counts until you try to turn down their "extra warranty" then they find a lower interest rate so you can afford the hard sale warranty. It's weeks later and they are still making us come back to get the fob (they said the car had two keys and then we had to jump through hoops [2-hour wait] to get the second key fob) and floor mats installed (that someone said had to be done by them). I had less trouble buying my house with lousy credit than I did buying this used car from Autonation with fabulous credit. The car was at a good price and exactly what I wanted or I'd have walked but if you're going to buy from this place, make sure you plan to spend all day or several half days doing it because they're a "high-volume" sales floor and once you're on the hook, they'll take forever to get it done.

Great Service,thanks to my advisor Ivan Manapat.

Says cost 1and half hours for change oil, but I was waiting the 3and half hours, and When I received my car, car was didn?t been washed, and didn?t put new stickers for mile reminding.

Excellent in all ways...Michael Bigness is very professional and helpful when I have my car serviced.

Never go here! They’ll go behind the insurance companies back and try to charge you more monies! They’re scams!!! Would sand my full bumper if I Paid an extra $180! They wouldn’t call the insurance company then when insurance company called them, they LIED 🤥 NEVER TRUST THIS COMPANY!!!

Tim Phillis and his team are top notch professionals!

Sales and Tim in service dept.

I took my Toyota Hybrid Camry in for routine maintenance as recommended. As always, Jose was wonderful: knowledgeable about my car's history and current needs, was personable, treated me like an old friend as usual. I was treated as an important customer even though the service that day was free. I left feeling confident that my car and I were in good hands.

it was a wonderful experience to do the maintenance of my car at Autonation Toyota. Excellent customer service quality and quick results.

Service was excellent, employees are very helpful and facility is very clean.

Excellent service from the advisor from beginning to end. Great pricing options!

NEVER EVER go to the service department here. Even if it’s free because it will cost you your sanity. Completely incompetent, unorganized, & liars. After sitting for over 2 1/2 hours to fix a nail in the tire (that by the way they said wasn’t there last week) I’ve been told multiple times it’s almost done only to have a manager tell me they were starting mine next. WHAT IS THE POINT OF AN APPOINTMENT??? & how is it that last week they said tire was great and I drove straight to Discount tire and they immediately found giant nail!!?? Free to fix here so I came back. I should have just bought a new tire at Discount. For the record- the sales side of this business is AMAZING 🤩

This is the second time I have had my 4Runner serviced at this location. The whole process, from scheduling an appointment to receiving the vehicle after service was excellent. The service writer, Jose Jimenez was very knowledgeable and professional. This is a top-notch facility.

I brought my car in because my tire pressure light came on. It turned out I had a nail in it and my alignment was off. The service I had was great. I’ve been bringing my car in to you guys from the beginning. I won’t go anywhere else. Thank you Ivan!

Fast and friendly efficient service.

I went online to the website and saw the one I liked. Communicated back and forth with the dealership by text, email, and phone. Within a day we agreed on the price. Unfortunately, the day after the purchase I saw the odometer reading was about 600 miles more than what was told me. The meter was set on TripA and not the odometer. TripA had about 10 miles when I was test driving it. When I signed the paper work it represented as 15 miles. So it seemed close enough because I test drove it and they had to prep the car for delivery. But the next day I saw the big difference as I was going through the manual to familiarize myself with the car. I contacted my sales rep and met the next day at the dealership. I was told that the general manager was using that car as a demo, resulting in the added mileage. Even though it was still a new car, it was a big emotional letdown to find out that way. We negotiated additional monetary compensation for their mistake. Overall I was satisfied with the final outcome and am happy with my purchase.

Friendly staff and very fast service! It was a pleasant experience!

Where should we start... probably by reading the recent reviews left by fellow yelpers. It won’t take long to see that this establishment doesn’t care too much about customer service. This dealership will have you commit, set up a time to pick up your vehicle and sign documents.. only to sell it out from under you. The GM knowingly aware of the transaction and dealings., still agreed to sell vehicle out from under us.. not a phone call, text, or email.. just plain poor or lack of customer service concern.. Dealerships want the customer to commit.., and will hold them to the fire, but will pull back their commitment at anytime. Do yourself a favor, don’t waste your time.. or your gas or your emotion.. find another Toyota Dealer

Great experience leasing a new Camry sales manager was great did exactly what he said offered us the lease or .9% Toyota financing but chose the lease. I would say the only minus was financing trying to up sale us expensive added warranties and that the salesman never explained the features etc of new Camry which would’ve been extremely informative so we ended up learning on the fly on way home. Also never received the complimentary Toyota care agreement with our contract number to receive the 2 year service. Other than then that definitely most easy transaction on buying a car I’ve had the hardest part was deciding to lease or buy. Would recommend.

Michael Bigness has been very helpful in getting my needed maintenance taken cared of. He went the extra step to call my fleet department to authorize necessary scheduled cost.

Tim Phillis is always the best. This time I had an issue with the guy who washed my car. Pointed out the problem and he just walked away. Love this location and will always use Tim for my advisor.

Always great service and repairs are always on time.

Ivan is on top of things! Thank you! Very professional!

Came in for a oil change everything was pretty average customer service was okay not bad I've seen worse. Nothing that really screamed over the top friendly , the guys who take your car and move it up the line where actually friendlier over all though everyone was pretty professional. When it came time to grab our truck back it took longer than usual they where extremely busy but the lady and someone on the other radio kept messing up the numbers so they had a hard time finding out truck two people after us got there vehicle faster than us. I would have to say invest in better quality radios .

Ivan Manabat did a wonderful job , he was very professional and explain everything what is needed. It didn’t took long for my service to be done. Job well done !

Never lets me down, best customer service and they always explain in detail!!!

extremely pleasant and was done very professionally

The got us down fast and did a great job

I guess my question is why make an appointment if you are going to wait for over 2 hours for a basic oil change? I know this isn't one of the "Speedy" or "Jiffy" oil change chains, but seriously..OVER 2 hours?!? There was a cooler with complimentary bottles of water, and the bathrooms were nice and clean. But a heads up, or an update after an hour would have been nice.

My service advisor Mark was very helpful. Thanks AutoNation Toyota!

Friendly and no back and fourth

Great service as always. Thanks Tim.

Eric Guajardo in Internet sales made buying a truck from 450 miles away so easy. Finding a high demand/low inventory Tundra was worth the drive. The trade in value was also higher than other dealerships.

I love my car. It match me and girls just look ? lol. What i really love about AutoNation is when me, sister and brother-in-law walk in, it feel like home everyone say Hi. Joel the salesman he was great, he help me out allot to find a car and i just wanna say it was my first time buying a car. Work hard and it pay off. Welcome to the family AutoNation and I?m going let all my friends and family?s if they ever look for car, go to AutoNation.

Worst experience ever. I am a spouse of an active duty military member and returned a lease vehicle early. Two months have past since I returned the lease and I get a call from Toyota financial collection agency stating I owe the two months payment. They state this local deal never processed the SCRA correctly. Toyota financial cannot fix the issue with this dealer and after many calls to this dealer and messages there has been no resolution.

Eric is my new service person & is very good. However my approx 3 hour wait turned into almost 5 hours—evidently the mechanics were overwhelmed,

Autonation Toyota is a great dealership, they go above and beyond any other dealership I have been to. I have a 2019 Toyota Camry that is still under factory maintenance. They get me in and out quickly and also informed me that they had parts in stock for a recall on my vehicle. Even though the warranty service was less than one day they still gave me a loaner vehicle. Amazing service from all employees.

Everything was great except when I come back to change some things on the contract the finance manager, Scott, gave me some attitudes by saying he couldn't do anything. After all the big talks, I got help from sale manager allowed me to redo contract to way I want. I know it is business but it's too much with all the pushes. Scott need to change his way in customer service.

Great service, a repair shop I can trust to fix a problem that won't come bite me back in the future. I had a new water pump installed a few years back and here I was again with it leaking. I think it must have been due to them not using a Toyota part. I am always treated well and totally informed. All repairs are done in a timely manner. Thanks you guys at Toyota Service Center.

Easy when directed by Edmunds website. It still took over 3 hours and it was a cash sale. We are from California and our rep, Jack Rasmussen, told us they registration take care of all registration. After 6 weeks of waiting Jack told me to contact their agent in California. They updated me on requirements for a smog check, an additional $60. I expected Jack to take care of the extra costs and even after sending him a receipt for the work I have heard nothing. Don’t buy a car from Autonation if you live in California. Within a week of purchase the service dept advised me of the first service appointment. I’m back in Vegas for the week and service knew nothing of the appointment. We have family in Vegas and visit often, but we won’t visit Autonation.

excellent sales people excellent service

I have been taking my car for service to AutoNation Toyota for many years now and have always gotten reliable service. I would not consider taking it to any other place.

Just getting the 5000 mile check up with AutoNation in Las Vegas. Great crew. Everyone was patient and helpful. First time doing this and am so grateful for such a nice experience. All fluids were topped up, they even washed my car. Thank you AutoNation Toyota Las Vegas!

I am impressed with my total experience with this dealership; it was wonderful from the beginning!!!

Friendly, very fast service. In for fuel pump recall and 10,000 mile service. All done in less than 2 hours, including wash.

everyone at AutoNation Toyota was fantastic the sales team the service department the parts department and the finance department all were wonderful five stars for everybody

My rep was helpful answering questions and explaining work that was done.

Great service. I love my car.

Service was amazing as well the person that helped me.

Ivan Mandapat is very friendly. We went there to have a regular maintenance. He recommended that we need to change our tires and we accepted and now our car run smoothly. And its fast service.

Ivan Mandapat is a great guy. He was very helpful in taking the time to explain all the things associated with my car. Highly recommend going to him.

Excellent service by Tim. Car was serviced quickly.

Service good to me’👍 clean area ‘

Nice advisory there helping you to make faster your car 🚗 done. ESP. Mr. Mandapat

I went to toyota auto nation to buy a new highlander. After test driving we sat down for negotiations. I gave them my Costco membership price and that was it. No hassle no haggling. I was dreading the process but turns out it was stress free

Once again, Jonathan Lobos was amazing. Always offering excellent customer service. He gets  my service done promptly and efficiently. The entire experience is always enjoyable and painless in every way. Thank you Jonathan and Auto Nation Toyota for another perfect experience at your dealership auto service dept

mark is a very responsible person to explain everything to me

Great Service! Very professional specially my service tech Ivan Mandapat. Explained very thoroughly what is needed to be done and why is it important. He showed compassion and cared about my vehicle. Although he didnt know my wife drives it with my little kids more than I have and I feel safe knowing my vehicle are in great shape. Thanks auto nation toyota and Ivan.

Helpful and Friendly waiting time was a bit long.

Took my car in for first maintenance. Staff and service was excellent.

Been taking my Tacoma in for service since I bought it there in 2002. I've had the same tech all these years; the service writers have always treated me right. No complaints whatsoever.

The service was exceptional .

Very nice service

Always dependable maintenance work & repairs! Great Employees!

I really tried to control myself not to waste time writing a review against this business. I have a very bad experiences on them before but yesterday I went there again. After few years of doing my services at another dealership is that, I went there yesterday because I have an upcoming trip that I need my service done ASAP. If you don't care about getting charge a hefty amount for a simple service, this is the right spot. I promise never ever this branch in Vegas. A basic tune-up with replacement of spark plugs for my 2017 SUV is $787. They charged me $35 for a $18 Gasket, Air Surge Tank to Intake Manifold. And $25.43 for a $12 spark plug. My own quote btw comes from Toyota's own website. I walked out paying $1,030 for basic maintenance stuffs but the huge portion of payment was on "basic tune up". I don't reap anything from putting down a bad review on them but this is my honest experience. I am gonna stick to my other service dealership even it's farther from me. I learned a lesson out of my pocket. . Below is what I paid for. Again, the labor is pretty much about replacing spark plugs and the basic tune-up which is pretty much a visual inspection.

After my Toyota had been sitting too long due to the Covid lockdown we have been living with my battery died. Got it going and went to my Toyota dealer and they took me in immediately and took care of it. New battery and serviced my car to bring it to where it should be. Being a Corolla Hybrid it is a great drive and having the right people to handle any problems makes it a real pleasure and treasure. Always there for the customer,.

Always go there to have my car serviced never have a issue or problem they take good care of me!

The salesperson, Eric was very knowledgeable and very helpful!

Jonathan Lobos is always the best listens to my needs and is very helpful. Thanks Jonathan

This was my first experience with purchasing a car through the internet. All 3 Toyota dealerships offer internet sales. Of the 3 dealerships, only AutoNation Toyota's internet sales agent Sandra Mguiss understood how to make the transaction internet based. The other 2 dealerships uses 'internet sales' purely as a ploy to get you to go there and deal in the old fashioned way. Sandra responded very quickly and responded exactly how I requested. We came to agreement with a second interaction. This took a total of 30 minutes to come to the price of what I wanted. She was very professional, understood how professionals like me work. If you are a professional and time is important and you don't like the usual sales approach of typical on site sales tactics and looking for a Toyota, I encourage you to seek out Sandra Mguiss to help you with your transaction. It was painless, and very professional. I will certainly make my next purchase with Sandra.

They took forever to service my car, and the agent adid not any customer service skills.

Delilah and Steve were both great to work with and very responsive in my inquiries.

Most of our deal was done online, so by the time we got to the dealership we were ready to take a test drive and sign. The process was fast and easy, and we feel we got a fair price for our trade-in as well as for our new Highlander. We would highly recommend Auto Nation.

I brought my car to get an oil change by the suggestion of my husband. I am always fearful of taking my car to dealerships so they could take advantage of me and my car ignorance. I was also suggested to get my wipers changed. I had a small little spider crack in my wind shield that has been there for a long long time. I pulled up to the service department with a good windshield and when my service was Done I came back to a huge crack in the windshield. Well I guess initialed something that I was aware of a crack but never got a copy. I’m not an idiot that crack across my front windshield was not there when I pulled up but it’s there after my service. Someone in the service department agitated my windshield. And I’m the idiot. Now I need to repair it and I will also need to replace my gate transponder which is such a pain with my HOA. Now I know why I hate car dealerships. Make sure anything you initial you get a copy of.

Financing department are thieves, I got approved for 2.74% interest rate through bank of america. They made a bait switch and gave me their own bank for 6.90% They mislead me that they will take care of all documents with bofa and I don’t have to do anything. I truly trust them and they did this to me. When I confronted him he said is too late, now i have to refinance to get back to lower interest rate with bofa. I have a credit score over 800. PLEASE PLEASE PLEASE make sure you read before signing any documents. they will purposely screw people who not careful.

Great customer service and waiting time is minimal. Jonathan is friendly, helpful and saved me money. Kudos to him!

Excellent service, been taking my car here for almost 6 years

Everything was beyond expectations and they have provided whatever I needed.

Very convenient

Awesome place and business, great services. Everyone is so friendly and kind to the customers, It is great being in the presence of people who generally care.

Great customer service and fast service. Was treated like a valued car owner and said my car is in good shape thank you so much

Clean & the staff are friendly

Tim Phillis is great Service Advisor! Tim is always very attentive and always has empathy! My repairs are always done in a timely manner! Kudos to Tim!!

Service was OK but lots of room for improvement like fill up all the fluid to fool instead of appropriate level

Toyota Care is great. The staff is wonderful. Friendly and nice. Quality all the way.

Service person very knowledgeable and honest. Pleasure work with people like that.

Always great service when the service provider is *Ivan*. He is always friendly and professinal?

All went much better than I my past experience with car dealers.

Mark is an excellent service rep. I am and will remain a loyal "customer" of his!!!!!

Ivan is my go to person when it’s time for my car to be serviced, I highly recommend him for many reasons anytime I texts him with questions about my car it never takes a whole day to hear back from him usually five to ten minutes at the most and even sooner than that. He’s mindful of my budget and has a consistency about him which I have come to rely on regarding information and upkeep of my vehicle. Very polite and apologetic when the service time of my car takes longer than expected.....Thank you Ivan keep up the good work.....

Greatest deal , and personal prepared for answers all questions

Great dealership and friendly service.

Everything at AutoNation has been quick and painless every time I’ve gone. I’ve bought my last three vehicles from there and I couldn’t picture myself going anywhere else. Steve Tenwick was, professional, helpful, and was able to get me into the car I wanted at MY price. The same goes for servicing my vehicle. They’re honest, efficient and don’t try to suck you in with unneeded services.

He knows his job. He explained what was the problem on the car part with respect.

I went to look at a Toyota Tacoma TRD off road and I was just looking . I went for a test drive and 3 hours later I left with a truck at a good price with the coverage for the truck from Toyota included . I will definitely recommend them and will be back to get my next truck in three years ! Thank you

Great and prompt service?? Very reasonable pricing??

It was overall really good experience and it was done within time

The people at AutoNation Toyota Las Vegas are friendly and knowledgeable. The Service Department is great!

Yesterday February 11, I had my worst experience with Toyota Las Vegas and I don’t think I take my Tundra for service there ever again My service representative Joey Martinez was unexperienced, unfaithful and don’t have any respect for customers I wonder how they qualified for this Job Yesterday I had my worst experience for last 16 years which I took my cars for services in Toyota Las Vegas

Definitely would not recommend. They claim their priced is their "lowest price" but it's just the MSRP. They are no better than any of the others. They make it sound like you are getting a fair deal, but it's just a ploy to get you to pay more. Haggling with other dealers is no fun, but you'll pay A LOT less if you do.

Service was good, I have used Autonation for a lot of years in different states. The service and buying process has always been easy and friendly.

Me and my wife had a appointment via internet with a salesman. Came there at noon ,took 20 mins till’ salesman got to us . Salesman was new ,wasn’t trained before dealing with customers. Poor kid. He didn’t know much about the car and what they have on inventory , he had to go back and forth countless time to get info from his manager. We could’ve asked for another experience salesman but we felt bad for him and we wanted him to get the sales. It’s not his fault , its Toyota’s fault for not training their employees well enough. Then the final price from the salesman is not the final price one you get to the finance person. All the extra warranties wasn’t explained before finance. So after we opt out of all the bs warranties they want you to get, we finally got our monthly payment back to what was figured out before finance after 5hrs. So the no haggling advertisement is all bs , you still have to haggle. We bought two cars from this dealer in the pass.

Took 5hrs to buy a car here. Non experience salesman , rude managers. Forcing you to buy extra warranties thats not needed.

Our service/maintenance Ivan Mandapat gave us a great/fast service.

Don’t waste your time checking out any other dealership in the LV area. David and Adrian will take amazing care of you. I won’t buy another Toyota anywhere else. 5-stars!!